Not very comfortable seated in the back plane due to turbulence
Not very comfortable seated in the back plane due to turbulence
Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.
I enjoyed flying on Korean Air. The service was great and the food was yummy. They served white fish.
Ford not that great the seat not to big for leg room like other airline
It was ok. Not good and not a bad experience
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
Not accommodating ground staff On board slow service Crew members not very friendly
lunch was good; breakfast was kinda meh cabin temprature was way too high new entertainment system but somewhat limited content
My flight was diverted to Atlanta and I was not given enough time. I paid my travel on April 23, 2023. It was originally Delta from Norfolk to NY, then Korean Air from NY all the way Philippines which is my final stop. Instead from Atlanta to Korea I flew Delta which is okay. Then Korea to Philippines, I flew Asiana Airlines. What I did not like, Ieagle did not sent me an email that my flight was change and so when I went to check in Wednesday the 10th, at 4:30 a.m they told me my flight was delayed at 6;00 p.m and diverted in Atlanta and I am flying Asiana from Korea to Philippines. I do not appreciate that Kayak or Ieagle chenge our flights 5 times and then last minute change again during my day of flight. I hope that you will not make any changes of my flight o Feb 15th because it has to be the same flight with my husband. That is the reason why we made the arrangements early on.
The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.
The quality of the food is pretty good. Thank you, EVA Air.
Great food in business class. Great service by staff. They were all so very nice
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
This was only a short flight, but it had a full hot in-flight meal service. I was very impressed by the skills of the flight attendants in getting the meals out and collecting the trays back without any problems, in double quick time. The meal I had was also very tasty.
Very good , the weather was terrible, but i admired the professionality and politeness and care from the crew, and the excellent contition of the plane
Comfort was left wanting due to such a long flight, made the wife and I wish we could upgrade the seats to Business class or First Class, but did not have that option. Food was good but had very limited options and I have a dietary restriction which was difficult for the staff to accommodate since everything provided came with cheese on it. (Cheese could potentially kill me) Did not have an option to inform the staff until we were already in the air about the restriction and was not provided another option before flight departed.
The plane was uncomfortable. I paid extra for more legroom but the seat was still uncomfortable. Other seats on the same exact row didn’t have to pay extra but still have extra legroom. I didn’t understand why I needed to pay $170 for. It was Iike China airline just wants to make money off their passengers. It was unfair.
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
Great flight, although I flew out of ONT and that is where my car is, lol
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Baggage made it successfully to destination despite short layover. Appreciate that.
Staff were good and nice. There should me 3 meals instead of only 2 and snacks.
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!
Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...
The boarding experience was as expected and went well. The plane's economy seating plan is not designed for a positive customer experience but rather for company profit. When the passenger in front of me reclined, the distance from the screen to my face was the span of my hand (thumb tip to pinky fingertip). There is no such thing as personal space in this setting. This results in the domino effect, for when I recline the person in back of me reclines and so it goes. This is not to say that reclining is the answer as the experience is not increased, but simply managed.
we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.
Not impressed with check in desk staff at Vancouver airport. Not a professional mind service and not cared or tried to help. Don’t think I would fly with them again
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
Cathay much better than other options Imigration was a total mess on arrival in KL but not Cathay s fault
Headphones for the movies have too much bass and can't be adjusted. Almost impossible to hear. Great movie selections but can't really watch them because you can't hear them. Also the system is very slow.
There was no entertainment at our seats. The flight was comfortable and we had leg room. The snack we had was really good.
Economy seats were surprisingly comfortable, and snacks not too bad. Checked luggage arrived at destination without problems. It was annoying to wait until last to board as lowest-tier seats but understand it’s difficult to gauge when loading a full plane At least checked carryon luggage seemed to come off first. Annoying to have to use app to order food/drink when wifi availability didn’t allow time for it. Advance communication would have helped Food on menu seemed highly processed and unpalatable, overpriced and over packaged. So maybe a good thing to have missed chance to order
The crew suki/zuki is very rude. The zoning is only being announce once and there’s no way we will know what is currently allowed to board. I’m zone 5 (currently it was zone 3 but hich I didn’t know coz i went to the restroom). I saw a guy (zone 4) start boarding also. Then my husband (zone 5) started boarding also. But when it’s my turn, he said that i have to wait coz it’s still zone 3 and I questioned him why was my husband allowed when we are both zone 5 and i pointed to him my husband who’s boarding already and he told me to be attentive next time. And i told him he was so rude u like the other lady staff who is nice. The lady is the one who allowed the man (zone 4) and my husband to start boarding. There were 2 lines (the lady and suki)
The original connecting flight from Vancouver to Portland was canceled and then delayed. I ended up waiting for almost seven hours instead of three.
Air Canada was great and boarding was fine. The issue was that we received an email from Air Canada to check in (we were directed to Air Canada’s website). When we tried to check in online we couldn’t. So we decided to go to Air Canada check-in desks at the airport. When we arrived there they said that we needed to check in with United Airlines (which was in a different terminal and required an air train or long walk to get there). There was no indication during the booking process that we needed to check in with United so it was impossible to know. Hopefully this can be fixed going forward to travelers know which airline is processing their check-in. Seems like a basic thing that should be communicated during the check-in process. Other than that, everything else went well.
Poor communication, when they chose to change my airlines to Alaska when entering back in the US. Even gate agents were confused.
The staff were kind and friendly. It was smooth going and coming back even though coming back with holiday traffic.
TV Bathroom sink was full of water not draining. Counter all wet
Had to wait 40 min after landing to park at gate