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Pros: "yes every thing was good.."

Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."

Cons: "Check in and getting boarding passes"

Cons: "We landed in Phoenix and spent over an hour on the runway, when we did finally get a gate it didn’t work. The delays caused me to miss my ground transportation."

Pros: "I booked Cathay pacific but they changed to China Southern without any notification."

Pros: "West jet always communicates"
Cons: "Waiting to board.. always a hassle"

Cons: "Had seat that didn’t recline and not in an exit row. My fault for not changing"

Cons: "My tv was not working, landing was not smooth staff was rude specially Edward"

Cons: "I missed the food"

Cons: "Delayed over a hour"

Pros: "The friendliness, the options through the app with movies etc"

Cons: "Security took way to long to clear."

Pros: "Overall an easy experience. Cheap!"
Cons: "West jet has got to figure out a better way to board the plane- the "zone" model is a nightmare."

Pros: "Seat comfortable"
Cons: "WestJet app to watch movies and tv not available. Only old screens in back of seats."

Pros: "Always a pleasure flying with Westjet! We even arrived 15 minutes early"

Pros: "Great airport, friendly and helpful staff. Onto e departure and arrival and very little baggage wait in Vancouver"
Cons: "Nothing"

Pros: "It was smooth and uneventful."
Cons: "It was all fine."

Pros: "I really enjoyed"

Pros: "Quick"
Cons: "A little cold"

Pros: "It's a way to get from point A to point B."
Cons: "It's like taking the bus, it is what it is. Not great but it gets you there."

Pros: "I like everything"

Cons: "I was told they don't help you store your carry on. At 66 and 5 feet tall this seems like an impossible feat likely to create issues as it falls on my head."

Cons: "Can't rate food. None provided."

Pros: "Friendly and helpful staff."

Pros: "Good in flight entertainment and food"
Cons: "Not enough leg room"

Pros: "Good amount of leg room. The children were well behaved."

Cons: "We didn’t like having to take the red eye to meet our Costa Rica connection. We"

Pros: "Everything"
Cons: "Nothing"

Cons: "It did not happen. Being transfered to air canada in Toronto was a night mare"

Pros: "THE flight got me home"
Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"

Pros: "Both planes departed late and reason given was staff has not yet arrived . First plane could not rationalize the number of people on board ."
Cons: "Service was slow and staff seemed to be very casual about the fact we would be an hour late"

Pros: "Folks are nice.."

Pros: "Everything was exceptional"
Cons: "Nothing to complain about"

Cons: "the 3 hr security line up"

Pros: "Everything"
Cons: "Nothing"

Cons: "One of the crew members was not careful enough while taking something out of the overhead cabinet and dropped something on my head while I was asleep. The crew apologized but it should not have happened in the first place while the aircraft was flying smoothly and there was no turbulence of any kind at that time."

Cons: "Overhead bins were full so as a result my carry-on baggage ended up in the cargo hold. And they treated me like it was my fault. Because of that I had to wait for it at the baggage carousel and I missed my Ferry. Pretty pissed about that."

Pros: "I got off in Edmonton changed gates, and was back on the plane for the last leg of my journey home. Staff again were very helpful! Thanks again WestJet! Christine S North Vancouver"

Cons: "Seated @ the back & disembarking at the back door. Quick, easy on a bright sunshine day."

Pros: "Overall everything"

Pros: "The staff with West Jet are extremely helpful and friendly. I wish the American carriers would take lessons from them."

Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."

Cons: "The long wait to get my baggage."

Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."

Pros: "Everthing"
Cons: "Nothing"

Pros: "Seamless boarding"

Cons: "They lost my sleeping bag before my backpacking trip forcing me to buy a new one and would not reimburse me."

Pros: "It was quick and efficient"

Pros: "Brought our own sandwiches.."
Cons: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."

Pros: "I like the service I receive ."
Cons: "I didn't like the walking to and from the plane."

Pros: "Some of the roomiest most comfortable seats out there. Lovely staff."

Pros: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Cons: "Baggage pick-up facilities at Newark Airport"

Cons: "We were delayed over an hour in total"

Cons: "Why the hell do I have to pay just to have a snack? I already bought a ticket and I can't even get complementary peanuts?"

Pros: "Nothing"
Cons: "Everything"

Pros: "No snacks with drinks"

Cons: "Electrical plugs not working on both flights, so I couldn't use my laptop."

Cons: "Plane delay due to passenger on cell phone before takeoff"

Pros: "very pleasant"
Cons: "nothing really"

Pros: "That there were no delays."

Pros: "Very fast."

Pros: "I flew Seattle to Vancouver to Montrail to Nice. Sept 2 2016 on the way home I flew Nice, Frankfort, Calgary to Seattle Sept 12, 2016"

Cons: "The screen was not responding well"

Pros: "wonderful plane"
Cons: "NO WIFI!!!"

Cons: "Not even chips"

Cons: "So uncomfortable"

Pros: "Reliable. Easy to board. On time!"

Cons: "They overbooked. Almost didnt get one"

Pros: "Service was poor. Attitude was less than enthusiastic."

Cons: "Waiting for an hour on Tarmac upon arrival in LA"

Cons: "my luggage and my baby's car seat was delayed. I arrived at 10 pm and my luggage and baby's car seat was missing. I was told they will deliverer it to me the next day, but I have not received my stuff now its been two days"

Pros: "The high tech of the airplane."
Cons: "I was situated in between 6 screaming kids. As you can imagine. Not fun."

Pros: "Extra care for passengers"
Cons: "Nothing"

Pros: "Nothing"
Cons: "They lost my luggage!!!"

Pros: "The pilot set an expectation of an early arrival (30 min) that was not met."

Cons: "In order to make more money, Air Canada purposefully sits couples, families etc. who book together separately, in order to try to get them to buy upgraded seats together."

Pros: "great seats much roomier than other airlines"

Pros: "Upgraded unexpectedly"

Cons: "Got delayed for almost 2 hours. Unacceptable"

Pros: "Movies"
Cons: "Plane edges were rather dirty with lots of debris. A little gross."

Pros: "On time. Clean. Efficient"

Cons: "They lost my bag which was full of important clothing I needed for interviews this week."

Pros: "Fast and easy check in"

Pros: "Comfortable plane!"

Pros: "staff is still largely your best feature..."
Cons: "i seriously miss not getting a real meal especially when I travel a long distance... these pay as you go meal packs really are not attractive and not tasty... surely you can organize a full meal like we used to have even if we have to preorder it and pay for it... everything just feels like a shabby cash grab... and the tv/movie screens are subject to malfunction... tapes get off tracked and make the viewing anything impossible as you can't hear the soundtrack..."

Pros: "The person we sat next to. And the great flying of the pilots."
Cons: "I am handicapped. Requested a wheel chair from the curb . Upon arrival, no wheel chair. we waited and waited. Then my friend went and got a wheel chair for me. we then joined our two friends, who also had wheelchairs. however, they had first class and was taken immediately to the first class lounge. I was waiting forever behind the check-in desk in Vancouver. I then put my bags on my chair and used the chair like a walker! Still no help. When I asked for help I was told that I was early and I could wait. Not the right answer. I was told to be at the airport 2 1/2 hrs. early which I was. Until I got to the woman at the boarding desk at E84, I was treated terribly. Since we travel with our friends we had hoped to at least see them. No way. Air Canada mad sure of that. also Not a peanut unless we spent money!!!"

Pros: "The ground staff were vl.ery helpfull"

Cons: "Air Canada is terrible"

Pros: "Loved the airplane! Seats better, window auto shading was wonderful, I felt more rested after landing."

Pros: "All"
Cons: "Nothing"

Cons: "Time it took to board"

Pros: "staff was polite"
Cons: "I think a "red-eye" should automatically include at least a pillow (whether or not you were in first class) and an attempt to keep the lights off in the cabin. Our carry-on luggage had to be far behind us and on the other side of the plane. If you would board the rear first and have each passenger keep their carry on above their own seat this would eliminate this problem and the congestion in the aisles which occurs because of it."

Pros: "Nothing"
Cons: "Because they had horrible service"

Pros: "Not much"
Cons: "Cramped old plane loud and noisy. But it got me where i needed to be."

Pros: "Great"

Cons: "No viewing screens and fewer selections of movies from air canada app compared with selection from vancouver to tokyo. I don't know why our return trip was so different."

Pros: "The service was friendly, eventhough I was forced to check in my carry on."
Cons: "I checked in 5hrs early to find out that I had to check in my carry on. To my disappointment, as I finally boarded, I noticed that LOTS of people had carry ons that were either the same size or larger. As we landed, the passenger next to asked me to help take her carry on down from the top storage area (as it was extremely heavy). Her bag could've been 50lbs! The plane was over burdened with people's carry ons. What disappoints me the most is that I checked in early, but my carry on did not make it aboard the plane while other people's carry on did!"

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Pros: "comfort of the plane airbus 330 the staff were funny"
Cons: "zone boarding is always difficult because traveller ahve a Pavlov reflex if they see people line-up they have to join it"