ZAG - DBV

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ZAG — DBV
7 Dec — 14 Dec1
Return
1 adult
Economy
0 bags
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Wed 7/12
Wed 14/12

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Good to know

Low season

October

High season

May

Cheapest flight

C$ 93

Average price round-trip

C$ 172

Good deal round-trip

C$ 139

Good deal one-way

C$ 80
Best time to beat the crowds (14% less expensive on average)
Most popular time to fly (8% more expensive on average)
Flight from Zagreb Franjo Tuđman to Dubrovnik
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Zagreb to Dubrovnik

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight out of Zagreb

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 80 or less one-way and C$ 139 or less round-trip.
  • The cheapest flight from Zagreb to Dubrovnik was found, on average, 73 days before departure.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be April, May and June. The cheapest month to fly is October.

FAQs for booking flights from Zagreb to Dubrovnik

Top 4 airlines serving Zagreb Franjo Tuđman to Dubrovnik

Scores according to KAYAK customer reviews
7.9
Turkish AirlinesOverall score based on 24294 reviews
7.8Boarding
7.8Comfort
8.2Crew
8.0Entertainment
7.9Food
Airline reviews

Not canceling the flight

Read more about Turkish Airlines

Not canceling the flight

Just average experience. Business class seat layout is less than par. 2 3 2 seating. Little outdated. The lounge at JFK really doesn’t exist. (Avoid JFK at all cost) But the lounge experience at Istanbul made it up. Overall average.

Departing on scheduled time and arriving before scheduled time.

Cons: "there is little time for lay over in turkey going to Egypt one hours is not enough."
Pros: "Seat was ok."
Cons: "Better food! Food sucked this time around"
Cons: "New aircraft and better management"
Pros: "Good movies good food"
Pros: "I love the small thoughtful things such as entertainment, ear buds and meals."
Cons: "Everything was great"
Pros: "Flight itself is very nice. Good service and media selection."
Cons: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."
Pros: "Great selection of movies, excellent food, friendly service."
Cons: "Boarding required a lot of waiting in lines only to be moved to another area where we had to wait again. There was very little leg room in between seats."
Pros: "We made it in one piece"
Cons: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
Pros: "Food was good. One thing I like about Turkish Arilines is that the plastic containers they use for food are a variety of shapes and sizes. This really helps the food service seem less industrial."
Cons: "Check-in was ludicrously slow, though that may have been due more to customers than to staff... Entertainment system at my seat not functioning."
Pros: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Pros: "Nothing"
Cons: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Pros: "Food and entertainment were good."
Cons: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Pros: "Crew was helpful and supportive, snack was good"
Cons: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"
Pros: "Generally roomy and comfortable... smooth travels"
Cons: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Pros: "Timely departure and arrival. Excellent landing. Helpful crew."
Pros: "Flight was supper comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Cons: "Very noisy plain . I could hear the air sounds only the bad thing was bothering me"
Pros: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Cons: "N/A"
Pros: "Courteous staff. Comfortable plane."
Pros: "Good excellent! Service attentive, friendly."
Cons: "Over crowded, no leg room"
Cons: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."
Pros: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Cons: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Pros: "Food, entertainment, crew"
Pros: "They went above and beyond to ensure comfort"
Pros: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"
Pros: "Service"
Cons: "None"
Cons: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."
Cons: "No AC"
Pros: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Cons: "My luggage was ruined due to poor handling."
Pros: "Confortable"
Cons: "None"
Pros: "The flight attendants were helpful and nice."
Cons: "There was miscommunication when checking in in Zagreb to instanbul to choose one electronic to use. We therefore mistakenly put our cell phone in our check in baggage to use our computer to do work. This was incorrect and significantly worsened our experience."
Cons: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"
Pros: "good job rushing us to the correct gate"
Cons: "late"
Pros: "Food and service were excellent. And great staff!"
Pros: "Food lemon juice entertainment and staff in general"
Cons: "Seats are very tight and availablty of drinks is limited during flight. They ran out of water"
Cons: "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"
Pros: "Everything was great."
Cons: "na"
Pros: "The crew was friendly. The entertainment package was good."
Cons: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
Pros: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Cons: "On the flight back our seats did not recline."
Pros: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Cons: "The bathroom needed a little more maitence that's all!!"
Pros: "Great flight confortable on time and safe on the way home"
Cons: "Everything was good. Good food. Good service . good cabine crew. And on time service"
Pros: "Low prices & generally good service and entertainment"
Cons: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"
Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."
Pros: "Flight had only 10 minute delay and only an hour layover. Boarding was pleasent"
Cons: "As expected food wasn't that good, the crew was a little slow, and seemed like didn't care that much about passengers individual needs."
Cons: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."
Pros: "The turkish delight was great and the personal TVs were nice. The choice of shows to watch was good and the hot towel was a nice touch. I also liked the bag of goodies like a toothbrush and eye mask. Very nice."
Cons: "The crew was not super friendly, however, they got the job done."
Pros: "We were pleasantly surprised when we received a full box of snacks on our short flight from Zagreb to Instabul. The trip was comfortable and we enjoyed that there was a movie available overhead and they provided headphones for. Overall, it was a fine experience."
Cons: "Service was fine until our water bottle (which we thought was empty) leaked a bit in the overhead compartment and the female crewmember was incredibly rude and gave the most disgusted look when we claimed the bag that had a small leak of water (about a tablespoon). She also whispered something in Turkish to fellow crewmembers and they all laughed. It was embarrassing and unnecessary. We also were left in the bus on the tarmac for 10 minutes before we could board without any notification of what was going on."
Pros: "Everything..the crew the seats and everything."
Cons: "Nothing."

Boarding was unorganized with no clear line.

Passport control in Frankfurt took a long time,luckily the plane was delayed and we could make it in time,the crew was very nice,they kept bringing drinks to keep us hydrated.Although the flight was delyed we got here on time.

Frankfurt to Washington DC on Lufthansa served a snack on the flight that was veal cutlets. Very risky choice to serve on board. I chose not to ate them for a variety of reasons but I hope Lufthansa chooses differently in the future.

No coffee

Overall ok. Entertainment center did not work.

Never happened. We are still in Frankfort 3 days now with 2 children and no food or money. Flights canceled and delayed 10 times and counting.

The flight was delayed by an hour. We had a connection in Frankfort continue to JFK. After boarding, we heard that the Tower had put us on hold. We waited another hour before taking off. We missed our connection had to stay at a hotel woke up at 4:30 to make our rebook. Instead of being home on Sat at 8pm, we arrived on Sunday 2pm. On 4 hours sleep. Great !! I would like to avoid Lufthansa at all costs. They did not stand up for their screwup on the delay.

Flights on time

Good

There was lengthy delay out of Pittsburgh but we still made it to Toronto with an hour until the connecting flight left. However, we sat on the tarmac for so long -with no explanation from the captain - that we had to run to make the next flight (a long distance). Luckily we made it, but it was only after we boarded that we got word that the flight was delayed due to the number of passengers who were delayed. If we had been told that information as we sat on the tarmac, it would have made a lot of upset and stressed out passengers feel so much better.

Everything im stuck in germany thks too plane late from zagreb too germany hope tomorrow i will leave germany

Connecting flight was cancelled. No ability to contact anyone from customer service on Kayak or Chatdeals side. Still stranded. SO NOT GREAT EXPERIENCE USING YOUR SERVICE

Food has poor quality and taste Entertainment system is very slow responding

Food was atrocious, flavorless and no spirits were offered. One positive note was the aircraft’s outside cameras. Those were neat

The crew was very nice, 👍 We had it one food option.

Better rapport with passengers in business class. Food that was served in economy class is now served in business class. Not the level of business class food. Economy class passengers should be getting snacks and drinks like they did before. Put back the pride in Croatia Airlines. I'm Croatian and I was always proud of our flights. Now quality is lower. Staff was nice, some more then others. Lufthansa flights have nice choice of drinks, but this time food was a bit basic. Well, that can happen. Hopefully next time there will be better choice of food. Staff was ok, not great. One flight attendant was amazing. Business class top quality, although she wasn't even assigned to business.

Perhaps boarding by groups would help a bit with the organization during boarding. There is a lack of space for overhead bags, and this caused some stress amongst the passengers.

We should be reimbursed, the entertainment was broken

According to the locals, my misfortune was a common one, that Croatia Air has been neglecting to fix for years: The small planes that make the Zagreb to Dubrovnik flight can't actually complete the flight to Dubrovnik many times a year. The plane can barely make it to Dubrovnik when filled to capacity, and when the wind is high, it needs spare fuel to attempt the landing. High winds on small runways mean the plane often fails to land and needs to circle back around and try again. But it doesn't have enough fuel so they don't even try to fly to Dubrovnik, and land halfway across the country in Split instead. Adding a 5 hour bus trip to the end of 48 hours of sleepless flying was Not Good. Being on a bus ride without good air flow where most of the passengers took off their masks while the pandemic still raged was Not Good. Having missed my pickup from the airport and arriving at 4AM was Not Good. There not being enough taxis at the place the bus drops off at 4AM was Not Good. I ended up stumbling through a cold town in the middle of the night for an entire hour, dragging my luggage uphill for two miles. Croatian Airlines needs to fix their Dubrovnik route, so this stops happening. All the locals rolled their eyes and complained of how common this diversion is. Either put a better-sized runway at the airport so that planes can reliably land even in high winds, or put a plane with the fuel reserves to make the repeated attempts needed on this route, or both.

On my flight to Zaghreb i had an Echo Classic ticket with baggage allowance and on my return suddenly an eco light without allowance. Had to pay more than 50 Euros for my luggage.

Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"
Pros: "Crew was very friendly. Liked that you can see how far away and how much longer the flight was."
Cons: "Flights to be more on time"
Pros: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."
Pros: "The crew was great,we had the last seat."
Cons: "Better seats,better food."
Cons: "They lost my luggage and we barely made it to our connecting flight"
Cons: "Seat I had was terrible .. not comfortable"
Pros: "Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt."
Cons: "Nada. They get the job done."
Pros: "Crew"
Cons: "All great"
Pros: "It was very comfortable and service was great and good food and drink"
Pros: "Flight crew very attentive"
Cons: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."
Cons: "I wasn’t able to fly because my passport was stolen"
Pros: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Cons: "Nothing"
Pros: "N/A"
Cons: "Upon arriving to Frankfurt airport (gate Z) from Boston, i had an hour to make it to gate A including passport control. Once I got to to gates A50-69 I was told that i had to turn back and go through a different passport control as the one close to gates A50-69 was too busy/full. So I turned back although i had no specific gate number where the passport control was. Once I got there, after 10 mins walking (around gate Z20) around and asking lufthansa staff I came across a rather long queue. At that point I only had 30 mins until my flight to Budapest was boarding. I knew I would not get through that queue on time and there was no assistance. So I decided to turn nack and go back to gates A50-69 assport cobtrol where luckily there was no queue at all. I do not understand why i was turned away by staff the very first time I got to that passport control and why there was no assistance by airport staff. Not happy at all about that."
Pros: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Cons: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"
Pros: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Cons: "Be there early. They board early"
Cons: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Pros: "Crew was outstanding"
Pros: "Very helpful people!"
Cons: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."
Cons: "In economy class, seats are packed tight"
Cons: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."
Pros: "During this flight, the attendants were suprisingly kind."
Cons: "Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think."
Cons: "Flight was delayed over an hour after we had boarded the plane. Sat at the gate the whole time. Crew started to pass out juice, water and coffee. You know when the coffee comes out, you aren't departing any time soon."
Pros: "no problems"
Cons: "everything worked"
Pros: "Nothing"
Cons: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."
Cons: "No entertainment Slow boarding"
Cons: "unable to select seats at booking until 24 hours before and even then, was unable to do so for the US to Hamburg leg"
Pros: "Smooth landing in Chicago."
Cons: "The crew in my section near the rear of the plane was competent, but snippy. None seemed approachable. I contrast them with the Lufthansa crew from Toronto to Munich who were short-handed but so pleasant even though they were overworked due to some crew members not showing up. Lufthansa food is average at best. The central restroom area on the MUC to ORD flight became filthy. Aren't crew members supposed to police that area? Or are passengers supposed to bring rubber gloves to clean it halfway through the flight?"
Pros: "Promptness, profesional and nice service. Everything overall."
Pros: "Extremely nice and kind stewards."
Pros: "Nice people"
Cons: "New plane"
Pros: "The attitude and service was perfect and the timing was on the top."
Pros: "The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that"
Pros: "Had to pay for luggage at separate location from check in desk. Counter person was surprisingly confused as to how much money it would be and where we had to go to pay."
Cons: "Personnel need better training"
Pros: "Smooth flight."
Cons: "The flight was 3 hours late in leaving Athens and caused us to scramble to get set with our accommodations. It all worked out."
Pros: "I slept the entire trip. But I did wake up for refreshments and cookies. It was a short flight. Overall the staff were pleasant. the plan was older so seating was a bit tight. We left on time and no issues during the flight."
Cons: "New planes . More leg room."
Pros: "Helpful in many languages!"
Cons: "Hard to find luggage check in Charles de Gaulle airport. Nor Croatian Air’s fault. CdG has some hard-to-find features."
Pros: "Even though it was a small plane, there was plenty of leg room."
Cons: "Only water is served, but it’s a very short flight."
Cons: "I didn't make my flight due to long lines at passport check point and Croatia Air would not do anything about it. They are a terrible airline and I would not ever use them again or advice anybody else to use them. My bag was lost on my arrival to Zagreb due to the connection time of flights."
Pros: "Crew welcoming and friendly. Seats comfortable"
Pros: "Flawless, comfy seat, good food, included drinks. No complains"
Pros: "Food/ drink service was good"
Cons: "Flight was late. I was supposed to be on a connecting flight with my boyfriend and they cancelled his flight and rerouted him through a different airport but my ticket wasn’t cancelled so we were on different flights"
Pros: "Check in was easy and on time. Bus was used to take passengers to plane, but it was short quick ride.Flight too short for any real food or entertainment, but they served bottled water."
Pros: "The German efficiency of being on time."
Cons: "Head phones with the Croatia video would be nice."
Cons: "Food, boarding process"
Cons: "We had to pay for bags and were not warned of it anywhere. Terrible, terrible flight in general."
Cons: "They had a cancelled flight try to make me take a bus to my final destination. So finally they booked us a flight next day in evening we didn’t received any vouchers or hotel room from the airline and nobody had a answer on why was flight cancelled."
Pros: "Very professional crew. Loved particular type of snacks served on small, red napkins - those stylish details make a difference!"
Cons: "Airport in Zagreb is worst organised airport I've ever seen. Despite I come from transot area from Vienna and I want continue to other country with connection flight I must again go through security control. After that there are wrong arrows for navigation to gates (especially gate 16 and above) so if one follows them you go through at least half departure hall then you turn back and at the end of this hall you change floor and go to your gates :("
Cons: "I continue from Zagreb to Wiena and we should go again through security check :( there was long quene and very precisious guards so i came to gate 5 minutes before boarding ends. Funniest thing on that way - we use same plane as I left 40 minutes ago"
Pros: "The flight was on time. The improvement of the airport is amazing. In the past few years my family traveled over Zagreb airport. The old building did not have enough capacity and there were always complaints during our traveling conversations. The new addition is not huge, but very modern and more efficient."
Cons: "There was nothing I did not like."
Cons: "Flight wand delayed 45 minutes"
Cons: "No resl issues"
Cons: "Our flight from Venice to Dubrovnik was delayed by two hours. During that time, no updates were given to the passengers waiting, the airport monitors continued to show the original departure time. Eventually the monitors showed a later departure time (which we still didn't make), but continued to show the same arrival time at the other end. If taken literally, it implied flying at the speed of light. I understand that flights can be delayed, I just want good communication about the status, which was not given."
Cons: "I can't comment on connectiing flight because I'm still sitting in the airport waiting for the next available Croatia Airlines flight to get me to my destination. The gate agent was not very helpful."
Pros: "Comfortable plane and flight."
Cons: "Flight departed 2 hours late. "The plane is late" is not much of an explanation."
Pros: "Clean, professional, high quality flight."
Pros: "Our overall experience was excellent in every respect. We never used any entertainment as the flight was only 1 hour 40 minutes long."
Pros: "The staff was friendly and although the flight was short we were served a tasty snack and a drink. Also, although the plane was small, there was a good amount of leg room."
Pros: "Zagreb airport was very good. Clean, good food, not busy etc."
Cons: "1 he late boarding with no explanation from airline"
Cons: "Landed in Split not Dubrovnik. Not one airline worker or airport person was at baggage claim to tell us where to go or what the alternate plan was. Finally was told by other passenger we were being put on a bus for the remainder of our journey. At 12am."
Pros: "Enough legroom, fast boarding, easy (though also short) flight."
Cons: "Short boarding delay without any communication. No food/beverage service or entertainment, but I wasn't really expecting it for 40 minutes in the air."
Pros: "Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time."
Cons: "Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal."
Cons: "I do not consume wine or food with wine in it. A snack m Croatia airlines is partly wine."
Pros: "The staff was very organized and professional about rebooking our flights after missing our connection due to the delayed."
Cons: "Our second flight was also significantly delayed. Out of the 4 Croatian Airlines flights that I took in one week, 3 of them were delayed by over an hour."
Pros: "Zagreb has a shiny new airport, with plenty of clean bathrooms. Staff is friendly and efficient, flight was on time."
Cons: "I don't mind the fact we had to go outside and take stairs, and upon arrival, a shuttle bus. But for disabled people, this could be difficult. Ask for accommodations ahead of time."
Cons: "Food"
Pros: "We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time."
Cons: "We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen"
Pros: "Stewardesses all very helpful and accommodating"
Cons: "When I asked the steward to tell the person in front of me to bring her seat to an upright position for the meal, he suggested I do it my self. Very rude."
Pros: "55 minut super quick flight. Very courteous staff on the ground and flight attendants. No wait time to get luggage."
Cons: "Over head bins don't hold average size American suit case . Was not told that when we checked into our flight. When getting ready to board was yelled at by agent because of the size of our suitcase. Was told to stand with the other Americans. Flights are always late. They never land or take off as scheduled."
Cons: "Flight was delayed for unknown reasons. Nobody inform passengers about delay."
Cons: "Boarding was not as smooth. Hard to differentiate between the gates."
Pros: "Flight was quick and simple"
Cons: "Take off was 30+ mins late, no on board entertainment"
Pros: "Once in the air, the flight went without a problem."
Cons: "Flight delayed 1 hour"
Pros: "Efficient. Organized. No frills."
Pros: "Once we got off the ground, things were fine. We were quickly given meal vouchers when the gate agent showed up finally--some time well after our scheduled departure time."
Cons: "Sat at the gate with a small child until well after departure. No news. No gate agent. Finally we were told that there was a delay of two and a half hours."
Pros: "Nothing"
Cons: "Again we were given false info and did not go because of the wrong information this company provided."
Pros: "The brevity of the flight, the friendliness of the crew and the convenient boarding process."
Cons: "Nothing"

Nothing to do with British airways - but the security process in London took over two hours just standing around in a line. Not my favorite!

Lots of confusion about tickets. We were checked all the way through to Kenya and had provided all of our documents so thought we were all set but in Chicago, we had to show all our documents again and get new boarding passes.

Wow!! Flying for me will never be the same!!! Best flight ever!! Only improvement would’ve been…the waterline broke which I realize can happen. The steak wasn’t very good but doable with the sauce on it. Extra pillows would’ve been nice for those that needed it. Other than that, it was an amazing experience! Our flight attendant Roberta treated us like our mom. She helped my son fix his bed. She babied us all…just want you want on an 8 hour flight. The pods that lie flat were so comfortable. The lighting coming back up gradually in the morning…perfect!

Was not a fan of Iberia. Am still not a fan. In Premium Econ, food came before drink. Not right. Food was below average. Tough to get 2nd glass of wine from JFK to Madrid. Crew asked me to use Econ toilet, nearly impossible given a broken ankle. My cane & ankle brace were clearly visible. Biz Class toilet was 2 rows from my seat; they finally acquiesced. Though the flight landed early, wheelchair never arrived—a perfect connection to Porto was shot. Forced to wait 4 hrs for next flight.

Aircraft AUS->LHR, food, service

The flight was delayed taking off by 30 minutes and there was no lunch go enjoy except a complimentary packet of crisps. First class had a hot meal, you could smell it right through the plane but they couldn't even provide us economy class with a sandwich? Poor effort. Just landed and we're yet again waiting on the tarmac, this time for a bay to unload... In BA's own airport...

Check in catastrophic. Over an hour….in Business Class line. Access to one Lounge had a long, moving queue. Access to the other had a shorter queue, but once inside, an even longer queue to get anything to eat or drink. Arrived at Heathrow T5 on-time, but Passport Control is a disgrace; a national embarrassment. Officious stewards, enormous queues, random barriers, non-working e-Gates and so on

London airport it very large, we had to take the train from our terminal to the main hub, then pass the security all over, and take the train to a different terminal.

Cons: "Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!"
Pros: "Staff all nice"
Cons: "Maintenance service could be better manage so flight delays are avoided"
Cons: "Could have been on time and better prediction of delay length"
Cons: "Too long to get luggage off plane"
Pros: "The crew was very nice. Food was pretty good."
Pros: "The crew was good"
Cons: "The entertainment on the plane should be upgraded and wifi should be provided"
Cons: "Ba got me too late to terminal to catch connecting flight to lax on air NZ"
Pros: "The crew was good"
Cons: "The seats"
Pros: "Comfortable clean food was tasty and appreciated the complimentary drinks"
Cons: "Offered bottles of water...not just small cups"
Pros: "NA"
Cons: "NA"
Pros: "NA"
Cons: "Free food"
Pros: "Efficient speedy boarding but slow at Dubrovnik airport going through passport check"
Cons: "Free drink on board would have been nice as paid more especially for BA but apart from the baggage allowance and quick processing there was little to differentiate from a budget airline"
Pros: "Check-in at BWI could not have been nice/more courteous. Great flight and crew!"
Cons: "We love this BA flight out of BWI."
Pros: "On time."
Cons: "Seat spacing is awful."
Pros: "Yes they were so amazing"
Cons: "Boarding procedures need to be improved upon"
Pros: "Flight crew was friendly. Getting to leave the plane."
Cons: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."
Cons: "Delayed, had to pay for beverages, tight seating"
Pros: "Nothing"
Cons: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."
Pros: "We made it safely. The Pilot was excellent in making sure the plane was safe and keeping us informed."
Cons: "We were a little late."
Pros: "Everything it was painless"
Cons: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Cons: "There was a charg for ALL drinks & food! This made the service process quite long & cumbersome."
Pros: "Nothing to like"
Cons: "Flight at a very inconvenient early time, though booked months ahed. The aircraft had no leg room at all, being excessively uncomfortable. You could not stay in the market with this rubbish in Australia."
Pros: "Crew were great."
Cons: "Food left a little to be desired."
Cons: "Delays and overbooked flights"
Cons: "Some movies wouldn't run"
Pros: "The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive."
Cons: "Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-("
Pros: "The boarding process was smooth."
Cons: "The food was terrible."
Pros: "Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better."
Cons: "Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk."
Pros: "Well run and organized"
Cons: "They had no sandwiches for purchase even thought it was a mid day flight"
Pros: "Food and entertainment selections were very nice"
Cons: "The passenger behind me constantly moving and pushing against my seat"
Pros: "friendly crew"
Cons: "No refreshments (not even coffee or tea) on an international flight. I expect that from EasyJet but not BA."
Pros: "Flight was smooth and arrived on time."
Cons: "Uncomfortable seating, especially when passenger in front put seat back - felt trapped."
Pros: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Cons: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."
Pros: "Everything but paying for the bags and no food w/o paying... so be it"
Cons: "Didn't like everything being extra, why, not even water and a cookie... no food and no bag and no TV is just super low client service I wish for more"
Cons: "One hour delay due to equipment failure. they loaded us and closed the door to hit hit the "on time" mark but then made us sit on the plane for the fix. There is no way the failure was discovered after loading. Usually the seats are ok, this one was the sardine plane, very tight. We were on the bulkhead seat (more room) but the entertainment screens were all yucky."
Pros: "On time"
Pros: "The flight left relatively on time and arrived only ten minutes late. The crew were as friendly as they were totally unaccommodating."
Cons: "In coach, every refreshment costs money, even non-alcoholic beverages, yet all four of my (valid and working before and after) cards were declined, and like all airlines nowadays, they refuse cash. The flight attendant was totally unsurprised, and mentioned they'd been "working on fixing that for a while." Every other airline I've flown, when they can't process your card, they accept it as their issue and just give you the beverage. BA were quite happy to leave me sitting thirsty without even a water for the two hour flight, with nary a apology for their technical issue. A rather basic plane, without entertainment, nor internet."
Pros: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Cons: "BA service is basically Ryanair now, but more expensive."
Pros: "Movies. And friendly staff"
Cons: "Decided eating flight delayed. Boarding was bad. This missed connecting flight. Rebooked for flight several hours later and wasted entire day instead of enjoying half a day in Madrid"
Pros: "Crew is very nice"
Cons: "Seats are pretty small"
Cons: "they lost my luggage"

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