Book Ace car rentals at Barcelona-El Prat Airport

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2.0

Arrived called to make sure where to catch the shuttle and waited.... got to the car rental office and there was no one there from ACE to greet us, waited and asked to make sure we were at the right place. Their was a sign but no one there to help. Than we were told by OK car rental that no one would be there and no one new what to expect... waited another 1/2 hr and no one showed up. I called the US main office and was told that someone should be there to take care of us. No one showed up so I rented car with OK car rental at the Barcelona airport as we had deadlines where we needed to go..... HORRIBLE experience with ACE at the offsite car rental at the BCN El Prat de Llobregat international airport...Reviewed 25 Nov. 2021

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2.0

no intl licenseCons:Rental form never said I needed an Int'l license. Was refused rental in Barcelona. No problems renting elsewhere in Europe with stateside license.Reviewed 2 Oct. 2017

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6.0

Cons:booked With ACE all insurance included. Upon Arrival Goldcar Barcelona, tells us, that they do not accept the terms and conditions negotiated by ACE and that ACE has no cars and that we have to accept their conditions otherwise there is no car. I have had an exchange with priceline on this issue - to no avail. It is for me not acceptable that I'm not aware that the subcontractor of ACE (in this case Goldcar) does not accept the conditions of ACE. Goldcar has been condemned for this business practice in Italy, but not yet in Spain. ACE should stop working with Goldcar or make it clearer to the customer, that the contract via internet will not be honoured upon arrival and that more costs are to be expected.Reviewed 24 Apr. 2017

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• How much does it cost to rent a car from Ace at Barcelona-El Prat Airport?

  On average a rental car from Ace at Barcelona-El Prat Airport costs C$ 31 per day.

• Where can I find Ace car rentals at Barcelona-El Prat Airport?

  Carrer del Segrià, 2 is the closest Ace rental location to Barcelona-El Prat Airport. The telephone number for this location is +34 971 08 49 16.

• Does Ace offer shuttle or airport pick-up services from Barcelona-El Prat Airport (BCN)?

  Yes