Ace
Best Cleanliness
#15 in the world
What travelers say about Ace
""New SUV, great price and mileage""
Ace car rental prices in Jacksonville
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger Van |
| SUV |
| Commercial |
| Pick-up truck |
Pros
"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)
Cons
"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Reviews for Ace in Jacksonville
Overall RatingBased on 3502 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveler rating
Find reviews that mention:
2.0
They told me I didn’t have insurance even thought I showed them proof I had my own. They charged me an underage fee for 4 days and I was 25 years old for one of the days due to my birthday, they told me the one day charge would be taken off but it never did. I will never use ace rent a car again.Reviewed 25 May 2023
review from![kayak]()
10.0
The experience was really good The staff was very thorough with everything which is good you left with a peace of mind Most car rentals you would drop off your keys and leave but I understand why you would want customers to stick around We will be using your company again next time But I would like to add it would be easier if one room was for picking up and a separate room was for dropping off and another for customer service especially with the volume of people gets a bit hectic for your staff they don’t know who is next who’s been helped and who is picking up or dropping off Otherwise great!Reviewed 23 May 2023
review from![kayak]()
2.0
The check in person was very unprofessional and tried to 5X the price on me. All they seemed to care about was collecting commission.Reviewed 22 May 2023
review from![kayak]()
2.0
Terrible. Made a reservation online, waited in line for 2 hours only to be told they do not rent cars to Los Angeles residents. Hassle and time not worth cost savings. Go with a more reliable and trusted company to not waste your time or moneyReviewed 22 May 2023
review from![kayak]()
10.0
Very good and very convenient will definitely go Ace againReviewed 22 May 2023
review from![kayak]()
2.0
A lot of hidden fees that were not disclosed when booking. Getting to location from LAX terminal can take easily an hour. After hours drop off incurs a $25 fee. Asked about it ahead of booking, was told no issues with after hours but did not disclose fees. Very dishonest pricing, car was not in good mechanical shape either.Reviewed 22 May 2023
review from![kayak]()
4.0
Place was disgusting in a rundown old house, open ceilings to exposed insulation. Exterminators we’re spraying while 10+ people waited inside for 1-2 workers. Car was fine but the rental agency was a total dump. Won’t use them again unless major changes are madeReviewed 21 May 2023
review from![kayak]()
10.0
It was great everyone was very friendly and accommodating to get us to our hoteReviewed 21 May 2023
review from![cheapflights]()
8.0
The car was a good value (Ford Fiesta) which was $400 less than competitive companies for the 3 weeks in Kahului Maui. Pick up and drop off at the airport was convenient. Personnel were friendly although it was very crowded. The car was not very clean but we didn’t care too much about that. Ace required a Security Deposit of $350 in excess of the agreed upon rental charge and proof of our Insurance at check-in but both we’re returned.Reviewed 20 May 2023
review from![kayak]()
8.0
The location looked more like a warehouse than a car rental facility. And taking 2 shuttles is a bit much. But the prices for rentals was very good.Reviewed 20 May 2023
review from![kayak]()
4.0
Very expensive insurance rates. Inflexible extension rates. Not too sure about the virtual book in a person when there are people at the counters anyways.Reviewed 19 May 2023
review from![kayak]()
2.0
When I booked I put arrival time 9pm and I even got there 8pm and these guys were already closed I waited one hour for their shuttle but nothing. I had to book another car with extra cost. Never usin ace or kayak bad experienceReviewed 19 May 2023
review from![kayak]()
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Good to know
Most popular car type | Full-size |
|---|---|
Average price | C$ 38/day |
Good deal | C$ 37/day |
Top tips for renting a car from Ace in Jacksonville
- 25% of our users found rental cars from Ace in Jacksonville for C$ 37 or less.