Book Alamo car rentals at Charlotte Douglas Airport

Reviews

Recent reviews

Traveler rating

Wonderful

26

Very good

7

Good

3

Okay

3

Fair

3

Mediocre

0

Poor

11

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car was cleanpick up and drop

staff was friendlygreat price

get the cargreat service

car available

2.0

Midnight in Charlotte Airport, rented an Alamo car after flight was cancelled. Website says Alamo open until 1:45am but no one was there to rent out cars. I was stranded because all other cars had been rented due to many flight cancellations.Reviewed 5 Aug 2024

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2.0

There weren't any cars available for pickup and the woman that worked there was very rude about it.Reviewed 22 Jul 2024

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2.0

Waited over an hour in line to find out they need 2 photo id’s which I didn’t have but 1. No car…Reviewed 21 Jun 2024

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2.0

Horrible, they did not honor my reservation and my family was stranded.Reviewed 18 Jun 2024

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2.0

They required 2 forms of photo idea (not warned ahead of time) because I booked within 24 hours. Never seen this in my life after hundreds of rentals. Everything else was sold out and i took a $200 uber instead.Reviewed 10 May 2024

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8.0

Pros:Staff was relatively friendly and helpful, vehicle was excellent.Cons:The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.Reviewed 11 May 2021

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4.0

Cons:When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.Reviewed 5 Apr 2021

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4.0

Pros:Drop off was super easy and the van was perfect for our needsCons:My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.Reviewed 27 Mar 2021

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10.0

Pros:Staff was greatCons:Our car had trash and food crumbs in it.Reviewed 25 Mar 2021

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6.0

Cons:For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.Reviewed 28 Feb 2021

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10.0

Pros:Great service and great car.Reviewed 22 Feb 2021

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10.0

Pros:The staff represented the company very well; most attentive, and they were all very well coordinated. So everything worked out smooth. ThanksReviewed 31 Jan 2021

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More

• How much does it cost to rent a car from Alamo at Charlotte Douglas Airport?

  On average a rental car from Alamo at Charlotte Douglas Airport costs C$ 77 per day.

• What is the most popular rental car from Alamo at Charlotte Douglas Airport?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Alamo at Charlotte Douglas Airport.

• Where can I find Alamo car rentals at Charlotte Douglas Airport?

  5489 R C Josh Birmingham Pkwy is the closest Alamo rental location to Charlotte Douglas Airport. The telephone number for this location is +1 844 366 8844.

• Does Alamo offer shuttle or airport pick-up services from Charlotte Douglas Airport (CLT)?

  Yes