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10.0
We had missed our connecting flight (airline's fault) and, therefore, our rental timeslots. We didn't arrive until the next afternoon. I had gotten an amazing rate when I booked and we thought we had lost it and would have to pay a ton for a last minute rental. Cindy looked up our reservation said it's still there and all good!! She very quickly took care of us and got us in the car from the original reservation at that great price. We are SO thankful to Cindy. She was fantastic!Reviewed 8 May 2023
review from![kayak]()
10.0
The process from beginning to end was seem less. I can’t think of anything I would change. We grabbed a car last minute and everyone was absolutely fantastic. Thank you so muchReviewed 2 Apr. 2023
review from![cheapflights]()
10.0
RKT representative was greatReviewed 13 Mar. 2023
review from![kayak]()
10.0
Car selection was good. Pickup & Drop-off was very quick and easy. The car was clean-ish, but the cupholder in the front seat had a lot of liquid inside of it. We needed to get several paper towels to soak it up. Apart from that, it was great. Very friendly and professional service. I wouldn't hesitate to rent again.Reviewed 9 Jan. 2023
review from![kayak]()
10.0
The staff at ATL Alamo were efficient, friendly, and competent. We even got a free upgrade. Drop off in BHM was flawless, too. My rental car experience was the best part of my trip.Reviewed 4 Jan. 2023
review from![kayak]()
10.0
Front desk associate was EXCELLENT! They're typically pretty good in ATL, but this guy was sharp. Same for person who helped us locate the proper row... she was on her game.Reviewed 24 Oct. 2022
review from![kayak]()
10.0
All went wellReviewed 24 Oct. 2022
review from![kayak]()
2.0
I was not allowed to rent my car because my driver's license would not pass their "scanner" test. It has some wear and tear on it from my wallet, and becaus eof that they would not rent me a car. Horrible experience and almost cost me my entire trip. This policy is not listed anywhere.Reviewed 24 Oct. 2022
review from![kayak]()
10.0
Easy pick up, no extra charges.Reviewed 25 Sep. 2022
review from![kayak]()
10.0
The car (minivan) was a little beat up. It had 11,000 miles and it was showing signs of wear. But overall it was above expectations.Reviewed 1 Aug. 2022
review from![kayak]()
8.0
When I reserved the car I picked the atlanta airport because it had more options and was cheaper. However, what they didn’t tell me was that there was no place to park and i would have had to pay the airport parking rates of $14-16/day. I had the vehicle for 2 weeks so any amount i would have saved was lost. I was not going to drive back to my home 1.5 hours to then schedule a shuttle. I ended up parking at a colleagues friends house 30 min away and having to take an uber. It was very inconvenient and I wish I would have known. The return was worse because I had 3 kids to drop off at airport and then get back to my car. Other than that the car was great, thr rate was great… thr atlanta staff at pickup were rude and wanted me to give another credit card because they didn’t want to call the issuer to verify funds and told me i would be inconveniencing others so Inshould just come up with another credit card.Reviewed 21 Jul. 2022
review from![kayak]()
10.0
Wonderfully experience !!Reviewed 12 Jul. 2022
review from![kayak]()