Book Advantage car rentals in College Park

Reviews for Advantage in College Park

Recent reviews

Traveler rating

Excellent

22

Good

6

Okay

18

Mediocre

35

Poor

0

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car was cleancustomer service

get the carcar smelled

car availablelong line

dirty careven though

great pricenever use

took a few minutescar was dirty

2.0

Pros:Staff was nice pickup was easyCons:The car should not be in commission it needed a wheel alignment and the interior was filthy and had lots of cigarette Burns and reeked of cigarettes. I barely drove it for the amount of days I had it.Reviewed 1 Dec. 2020

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8.0

Pros:drop-off was good. value was good.Cons:the pick-up was confusing. Had trouble locating the vehicle because signs were unclear and/or not visible for instructions concerning pick-up.Reviewed 10 Dec. 2020

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2.0

Cons:They have an arbitary limit that cars can only go to AL, SC, GA, and FL. I needed to go 5 hours away to NC, that would just barely get me across the Florida line.Reviewed 11 Feb. 2021

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6.0

Pros:The pickup/drop off experienceCons:If they had the car I requestedReviewed 22 Feb. 2021

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8.0

Pros:Staff friendly. Easy to return vehicleCons:Directions to pick up vehicle could have been clearer. Signs were incorrect. It took quite a bit of time to find EZ sign as Advantage was not available when we went to pick up car.Reviewed 21 Nov. 2020

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2.0

Cons:There were no cars available to rentReviewed 3 Jan. 2021

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9.6

Pros:The staff at pick up was wonderful! She was so nice and very helpful todayCons:The airport really needs to change the signage so we can find the cars easier. It took me about 30 minutes and two phone calls to the desk to figure out where to go.Reviewed 9 Oct. 2020

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2.0

Upon arriving at the desk I was told I would havePros:NothingCons:That they rented a car to me,that I built my plans around being able to use and then they failed to fulfill their end of the agreement. More than a simple breach, I think it is a fraudulant practice and a business model that should result in their not being in business much longer. Let me be clear, this was not an unexpected backlog, they were fully aware this would be the case when they committed a car to be ready at a certain time. They just didn't bother to tell me, if they had I likely could have worked with them. Instead, they showed exactly how much they valued me as a customer which was not at all.Reviewed 29 Nov. 2016

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10.0

Pros:Drop-off was super-easy and fast. Value was incredible!Cons:Checked the owner's manual to understand a warning light that was on and frequently beeped. (So glad there was a manual in car.) Minor inconvenience regarding a safety feature of the vehicle, but probably should have been caught and corrected before rental.Reviewed 28 Aug. 2020

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8.8

Better Than Most Yelp ReviewsPros:I submitted my rental before reading any reviews and became horrified. However the attendant at the KATL location was very pleasant and the transaction took the least amount of time compared with all the other companies I deal with. (Hertz, Budget, Enterprise, Alamo). I was upgraded at no charge to a Kia Soul and it was a very comfortable ride. Not bad on gas mileage, too. Pick up and drop are not too bad. You do have to walk a little bit from the counter to the pick up site, but not too far.Cons:This has more to do with 3rd party sites such as Kayak and others more than Advantage. I am not used to renting from the airport. Quit advertising that the rental is for unlimited mileage when it is not! If I did not have the extra money in my budget, I could have been faced with a very embarrassing situation. When a car is being rented from an airport location, be upfront on the selection and say check the company's policy before submitting. Or....how about just saying that local renters are an extra $$? per day. It's not that hard.Reviewed 3 Apr. 2018

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2.0

The Worst Customer ServiceCons:My reservation was changed (drop off location) without my knowledge and when I called to confirm the actual drop off location the operator said there would be a $500. fee to drop off at a different location (on a $130 rental). Then when I said I would go elsewhere and to please cancel my reservation he said he couldn't cancel anything. I asked again and again he refused. I finally told him, "You are answering the phone number given on your company website to help people to cancel a reservation." It was a silly waste of time. Never again.Reviewed 20 Aug. 2018

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3.2

Cons:Type of vehicle that was reserved was unavailable. Additional charge due to being in the same state. Staff was uninformed, slow to help, and confused. The first vehicle that was attempted to be rented had the rear bumper hanging off partially.Reviewed 28 Sep. 2020

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More

• 7.9 /10Enterprise Car Rentals at College Park
• 5.9 /10Avis Car Rentals at College Park
• 7.0 /10National Car Rentals at College Park
• 3.9 /10Ace Car Rentals at College Park
• 6.1 /10Sixt Car Rentals at College Park
• 6.5 /10Budget Car Rentals at College Park
• 8.0 /10Alamo Car Rentals at College Park

• Has the Advantage rental car policy in College Park changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Advantage will continually update its policies accordingly. Please contact Advantage directly for the latest information. You can find up-to-date information on the coronavirus response of Advantage here: Coronavirus (COVID-19) update from Advantage

• What is the most popular rental car from Advantage in College Park?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Advantage in College Park.

• How many car rental locations does Advantage have in College Park?

  Advantage has 1 rental location in College Park. Take a look at our Advantage rental location map to find the best rental cars near you.

• Does Advantage have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Advantage offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes