Book Avis car rentals in Hanover

Reviews for Avis in Hanover

Recent reviews

Traveler rating

Wonderful

7

Very good

4

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

13

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2.0

Avis overbooked for this location by roughly 100 customers. This led to a 3 hour wait to get a rental car, which is unacceptable. The booking was also nonrefundable so we couldn’t change our reservations if we wanted to. This made an awful travel day exponentially worse. You should have checks in place to ensure you don’t send hundreds of people to the same rental company at the same time.Reviewed 28 Dec. 2022

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2.0

I would pick a different agency if you can. They are terrable. Waited 1.5 hours for a van I rented 3 weeks in advance. others were there with the same kind of issues. It was a mad house and all the other agency's had no line. People walked up, rented their car and left. We waited long enough to see that happen many times. I am just done with them.Reviewed 31 Oct. 2022

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2.0

We got to Avis and there was a long line. We had to wait for about an hour to get our car even thought I had already digitally checked in beforehand. The staff made no effort to make any sort of apology. Horrible experience. I wanted to cancel and try to get a car from a different company but everyone was sold out.Reviewed 7 Aug. 2022

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2.0

We had bopoked a minimbus and it wasnt available for us when we arrived. We ended up with a six and a seven seater that cost us an additional £1500. This is not acceptable and will ensure that we dont book with you again Stephen 07479499345Reviewed 3 Aug. 2022

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2.0

Pickup was a terrible experience. Took 4+ hours to get a car. One particular desk agent would not honor the reservation I had so I had to speak to 3 or 4 agents before I could get one who wouldn't listen to her telling them not to accept or honor my reservation. Thanks,Reviewed 31 Jul. 2022

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8.0

The van had plenty of room. The license tabs were over due and we were concerned about getting a violation ticket.Reviewed 9 Jun. 2022

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2.0

After reserving my car online and waiting in a long line, they were out of cars. Waiting on cars to be returned by renters, 'if' there were any. Had to Uber for the weekend instead. Would have liked to have known this prior to waiting in line for an hour.Reviewed 6 Jun. 2022

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6.0

Staff in BWI is indifferent at best to the customers. Borderline rude.Reviewed 17 Apr. 2022

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2.0

It took 2 and a half hours to stand in line to get my rental car. Awful experience.Reviewed 13 Apr. 2022

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8.0

Very good for a last-second trip after normal business hours, where I had to drop off the car at a second location.Reviewed 6 Apr. 2022

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10.0

Friendly staff, even upgraded us without us asking . Quick serviceReviewed 21 Dec. 2021

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4.0

An hour+ to check in with 4 people behind the counter, only two were working. Represtative tried to get me to pay more for an upgrade I already paid for and then by the time i finally got outside to leave the reservation was under the wrong name which held me at the exit. Really only use Avis as it's the only option for some trips. No matter where your pick up is, it will be a circus.Reviewed 11 Dec. 2021

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• Has the Avis rental car policy in Hanover changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Hanover?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Avis in Hanover.

• How many car rental locations does Avis have in Hanover?

  Avis has 1 rental location in Hanover. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Baltimore/Washington airport (BWI)?

  No (According to our data)

• Does Avis offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes