10.0
Very easy pickup and drop offReviewed 13 Sep. 2023
review from![kayak]()
10.0
I didn’t use AvisReviewed 19 Aug. 2023
review from![kayak]()
10.0
Friendly staff, easy local location.Reviewed 27 Jul. 2023
review from![kayak]()
2.0
They / you told me to drop off the car in the wrong location. When I went to drop it off, they told me “it’s actually not here but somewhere else”. So i then had to go there. That screwed up my day a lot.Reviewed 22 Jun. 2023
review from![kayak]()
8.0
On pickup they tried to give us dirty cars. They were not very friendly. The car we finally accepted needed service (the message was on the entire time we had the car) and, the car was dirty, but not as dirty and smelly as the first 3 they tried to give us. On the flip side they picked us up after our flight in a very timely manner and drop off was easy. Both ways the shuttle person was very engaging and spoke highly of the company. When we dropped off the car, the staff inside was not rude like the staff was when we picked up. The price was fair.Reviewed 16 Jun. 2023
review from![cheapflights]()
2.0
Searched for and wanted the airport in MSP however, it was booked offsite, charged $100 to correct it. Long line at pickup with only one person working, Once checked in I was sent to another long-understaffed line.Reviewed 14 Jun. 2023
review from![kayak]()
10.0
The car needs either an alignment or tires need to be balanced. otherwise it was an excellent vehicleReviewed 16 Aug. 2022
review from![kayak]()
2.0
It would have been better if they were open, but they weren't, so I had to spend $75 on can gate to get to an open car rental facilityReviewed 21 Jun. 2022
review from![kayak]()
8.0
Good job, but wanted different car.Reviewed 11 Nov. 2021
review from![kayak]()
5.9
There's only one Employee @ this location and that Employee is doing, processing rental agreement, taking customers to the second floor. Just one person. and if you call ahead of time you won't get anyone on the phone. F****ing corporate America at it's best. What else is new right? ✌Reviewed 9 Sep. 2021
review from![kayak]()
1.9
they claim the car is missing and i never dropped it off, i have proof that i did drop it off and told them i have proof. now they refuse to allow me to talk to the manager branch. they won't even report the car to the police. very suspicious on what they are doingReviewed 30 Jul. 2021
review from![kayak]()
5.9
This facility is NOT even close to the airport and does NOT have a shuttle or any kind of transportation solution to and from the airport. That said, the prices were great and they did upgrade the vehicle to help compensate for the inconvenience. Just be prepared for a $25 Uber each way, or a long walk through a scary part of town with an hour on the bus and train.Reviewed 21 Jul. 2021
review from![kayak]()