10.0
The price was great. The car interior was dirty.Reviewed 11 May 2026
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6.0
Rented an Intermediate SUV such as a Mazda CX-5. Only had Jeep Wranglers available. While technically the same class, it’s like driving a truck vs a car. This after a 45 wait in line, so there was no appetite to exchange after finding out. And Avis refused to work with us since the rental was technically with KAYAKReviewed 20 Apr 2026
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10.0
Everything worked out great. Car was the perfect size and the process was extremely smooth and friendly.Reviewed 16 Mar 2026
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10.0
Our preferred vehicle choice was not available but were given a complimentary upgrade at no extra charge. The drop of process was simply and easy, just pull up and hand the keys to the awaiting lot attendant,Reviewed 7 Mar 2026
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8.0
The car had 50,000 plus miles on it and the very helpful AVIS clerk said I could return it if there were any issues. It showed signs of wear but that was ok with me. When one of the tires started losing pressure after a week or so I took it back but they didn’t have any replacements. They told me to take it to a specific tire dealer to get it fixed at no cost. The tire dealer said in addition to the leak, the front tires were bald and they shouldn’t have rented it in that condition. They replaced the front tires and fixed the leak and in under an hour.. Avis paid directly so I didn’t need to put out any money. Overall it worked out fine but Avis shouldn’t have rented the car to me without ensuring the tires were safe.Reviewed 6 Mar 2026
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2.0
Overbooked, had to wait.Reviewed 5 Jan 2026
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10.0
The pick up at AVIS was absolutely terrible. In a small airport like Palm Springs the pick up window was under staffed. When I finally got to the window they did not have the car we had reserved. When we were assigned a car it was not available and we waited more. Finally my wife went to the AVIS desk for the privileged renters and told that lady we had been waiting almost two hours and we needed help because I am diabetic. That person got us the AVIS car we had prepaid for and within 5 minutes we were on our way. The return process was back up for some reason. I waited in the car for probably 15 minutes. Then all of a sudden everything opened up and a person checked the car in and I headed to the terminal. Overall the service we got from AVIS at the Palm Springs airport was terrible.Reviewed 13 Nov 2025
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2.0
Terrible. From checking in to pick up to the car itself, we had a horrible experience and will never use Avis again.Reviewed 24 Apr 2025
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6.0
Had to pick up at the Hertz counter. Hertz employee tried to upsell on almost everything. Curve was good no problems and return was easy.Reviewed 9 Feb 2025
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4.0
That electronic iPad in the car was all in Spanish cannot figure out how to change it to English very poor to leave something like that for someone getting in late and then you gotta try and figure that out which I never didReviewed 31 Oct 2024
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6.0
Better advice choosing a vehicle. Offered an upgrade to a Prius that has a weak engine and bad for the highway. I specifically said I was traveling to Vegas and back. Plus charging me almost $100 for half a tank of gas after dropping it off. Feels like a rip off to me.Reviewed 28 Aug 2024
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6.0
Extremely long pickup line on arrival Efficient drop-offReviewed 17 Mar 2024
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