8.0
Price was higher than originally quoted. Be careful the hidden fees.Reviewed 27 Mar. 2023
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10.0
The agent that helped me at the Rome airport (Mr. Giancarlo) was very helpful, he explained all the extra options like upgrades and insurance in a professional way with out like usually happens at car rental pushing them on to the customer.Reviewed 16 Nov. 2022
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2.0
cattivo servizioReviewed 1 Jun. 2022
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2.0
Pros:Staff at pick up was great and friendlyCons:Staff at drop off are terrible in Naples, had paperwork that I got on pickup indicating slight damage on bumper, but when I dropped of the car they said the paperwork meant nothing and the I was responsible for the damage.Reviewed 17 Nov. 2019
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3.2
Cons:Bait and switch.Reviewed 30 Oct. 2019
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6.0
Cons:Avis emplyee told me it is €20 per day for full coverage insurance. However when I pay it, it was more than double because of 90% of taxes. They should have told me before I pay.Reviewed 12 Sep. 2019
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2.0
Pros:Worst experience ever. Rented a nice luxury Mercedes for my honeymoon and when we arrived they had a 3 hr line and then didn’t have a car for me. Ended up sticking me in a terrible tiny little fiat with the most uncomfortable and dangerous ride for my pregnant wife. I have never been so upsetReviewed 9 Sep. 2019
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3.6
Cons:The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.Reviewed 3 Aug. 2019
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4.0
Cons:The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.Reviewed 5 Jun. 2019
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4.0
Pros:Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ? Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full ! Drop off charges ? 60€ 5€ to get someone to fill it up ??Cons:Everything !!!!! Worst experience ever ! Scam scheme !! They literally scam all tourists ! From Prepaid Gaz to Dropoff Thank You Avis You RockReviewed 30 Apr. 2019
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10.0
Pros:The staff was very friendly & drop off couldn’t be easierCons:Don’t have anything in my mind actuallyReviewed 20 Apr. 2019
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10.0
Great rental car dealPros:The price was excellent and the car was very nice (small Ford SUV diesel for economy price). It even had a built-in SATNAV. The staff was extremely helpful, friendly and professional.Cons:Location was difficult to find and not convenient if you're staying in the city. The process in the rental was a little antiquated, requiring a lot of paperwork most companies don't use anymore. Maybe it's an Italian thing.Reviewed 24 Sep. 2018
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