Book Hertz car rentals in Rome

Reviews for Hertz in Rome

Recent reviews

Traveler rating

Wonderful

2

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

2.0

In pick up location lady asked me some other type of driving license paper one, refused to give a car, but for your information i was in Italy 7 times and i was using my driving license wich is international! After i just pass the road to other budjet car rental and got a car, and drivier license was good and they didint asked me any other paper based stupid license! I was very disappointed and i don’t reccomend hertzReviewed 21 Aug. 2023

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4.0

L’ufficio d inizio noleggio era lontano dal garage dove si ritirava la vettura. Avevo prenotato una Fiat 500 X o simile ma l’impiegato dell’ufficio mi ha informato che invece una Renault sarebbe stata disponibile. Per me sarebbe stato OK ma poi ho scoperto che la vettura era una DR di fabbricazione cinese!!!! Mai vista prima! Con solo 37000 km le sospensioni anteriori erano già “cotte”. Vi sembra il modo di operare? Il servizio di consegna a Venezia era OK.Reviewed 11 Jun. 2023

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8.0

Everything went well and without any surprises. Glad we chose a known company such as Hertz - worth paying a little more.Reviewed 11 Sep. 2022

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10.0

Everything was perfect. Easy in and out. Super friendly and professionalReviewed 8 Sep. 2022

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1.9

Car hire office was closed. When we arrived the next morning, they said that booking no longer available.Reviewed 19 Jul. 2021

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10.0

Fast, simple, no hidden costsReviewed 11 Jul. 2021

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7.2

Pros:Paulette was really helpful when we picked up. The drop off was not as easy in Milan, because it wasn’t clear where to go, so we went into the store to ask but there was only one person working and a lot of people waiting. I waited 30 minutes to talk to someone and was told that I just needed to drive up to the 5th floor of garage to return.Reviewed 21 Oct. 2019

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2.0

Horrible experiencePros:They messed up the pickup and drop off and now we have no where to leave the car. Total failureCons:They were not prepared when we picked up the car and despite arranging an after hours drop off before traveling and again in Rome when picking up the car we discovered there was no place to leave it in Sanremo. So, we had to cancel plans to travel to France yesterday and stay in Sanremo, now Hertz is closed and we still have nowhere to leave the car!Reviewed 28 Oct. 2018

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2.0

we confirmed our rental for two 7 passenger vans -Mercedes-BenzV-ClassPros:We were told we had to pick the vans up at Roma Tintoretto. However two days before we were to get the vans, we received emails stating they did not have vans and offered us two small cars for each van even though we only had two drivers. It went from bad to worse when we went to the pick-up location, they only had small cars with manual transmissions. After much discussion, thet finally told us to go to the airport where they had two Ford vans for our use. Our family of ten missed our planned tour, etc. because of this mixed up reservation.Cons:All of the above.Reviewed 20 Jul. 2018

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5.6

Cons:Long line of people ahead of us to pick up the car, so it took over an hour to get it. The cruise control didn't work.Reviewed 17 Jul. 2018

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2.4

Overcharged at return for an Awful CarCons:I waited for an hour to get my car. I showed up at 8:40 and didn't leave with the car until 9:40. The office was so inefficient. It looked like they were doing everything manually. when you have online reservations, why aren't you managing this in advance? Then, when I got the car, it was a mess. It had scratches and dents all over it. Warning lights kept coming on for no wiper fluid and for low tire pressure. After waiting an hour already I was not about to wait longer to get a different one.Reviewed 5 Jul. 2018

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10.0

Super friendly and helpful staffPros:The car was a new Fiat 500, with great Tom-Tom GPS. The lady who helped check us in was multi-lingual and very nice. Helped with the addition of the mobile hot-spot and she made sure I was comfortable with everything before we left.Cons:Just my own lack of knowledge on operating the GPS at first but I eventually figured it out. Very simple and straight forward.Reviewed 15 Jun. 2018

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• Has the Hertz rental car policy in Rome changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Rome?

  On average a rental car from Hertz in Rome costs C$ 62 per day.

• What is the most popular rental car from Hertz in Rome?

  Compact (Fiat 500X or similar) is the most frequently booked rental car type from Hertz in Rome.

• How many car rental locations does Hertz have in Rome?

  Hertz has 22 rental locations in Rome. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Fiumicino airport (FCO)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Fiumicino airport (FCO)?

  Yes

• Does Hertz have a car rental location at the airport: Ciampino airport (CIA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Ciampino airport (CIA)?

  Yes