2.0
Not having a Bed Bug infestation in the vehicle would have been a great start. Absolutely disgusting. Customer service was horrible. Roadside assistance was terrible to deal with. The only nice thing about it was the tow truck driver who was unaffiliated with them. I will NEVER be renting from budget again.Reviewed 21 Jun. 2023
review from![kayak]()
8.0
Need more counter staff for pickup to speed it up.Reviewed 18 May 2023
review from![kayak]()
6.0
Had to wait too long to pick up the car. Super busy and not enough staff. Drop off was fast!Reviewed 25 Apr. 2023
review from![kayak]()
2.0
Very dirty and old and scratched up car. Very unsafe.Reviewed 9 Apr. 2023
review from![kayak]()
6.0
The cost of car rentals on Maui are getting completely ridiculous and tourists are held to them because you need a car there . We were there for 35 days and paid 3900.00 and we had our own insurance absolutely crazyReviewed 8 Apr. 2023
review from![cheapflights]()
4.0
Way overpriced compared to AvisReviewed 11 Jan. 2023
review from![kayak]()
6.0
Was comfortable; not the easiest to drive, more like a tankReviewed 22 Oct. 2022
review from![kayak]()
10.0
The first car we were offered was what looked to be an older Kia not a Ford Edge.that we selected. I asked if they had something a little nicer and a little newer and they gave us a brand new Jeep Grand Cherokee. The car was great. I'm glad I asked.Reviewed 18 Oct. 2022
review from![kayak]()
10.0
Everything was seamlessReviewed 24 Jun. 2022
review from![kayak]()
8.0
Car was dirty on pick-up and had body damage, and paint scratches on it. There was nobody to check us out and do a walk around. The car was what we had requested: a mustang convertible. Having the ability to pull the top down while cruising around Maui was amazing, but there is a serious lack of trunk and cabin space which made packing for the beach and airport a little challenging. We kept saying all trip long, “Next time, let’s get a Jeep.”Reviewed 4 Jun. 2022
review from![kayak]()
2.0
4 1/2 hours in line to get a car. Do not use Budget!Reviewed 29 May 2022
review from![kayak]()
8.0
The line at the pickup counter was way too long. There was only one person working for pickups.Reviewed 15 May 2022
review from![kayak]()