8.0
We got there to return after 5pm in reykjavic and it was a bit confusing but it worked out.Reviewed 15 Mar. 2023
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10.0
Great rental experience! Affordable, easy, and very attentive staff at the airport. Car was nice and perfect for what I needed. My tire pressure light went on during my road trip and I emailed for assistance; didn't get a response for a couple of days, but I think I emailed the wrong address? Anyway I was able to fill the tires with air at a roadside gas station, no problem. I would definitely rent from Budget again!Reviewed 8 Mar. 2023
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10.0
Better explanation of where to pick up the car after leaving rental counterReviewed 21 Jan. 2023
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2.4
Cons:Of the 25 cars I’ve rented so far this year, this was by far the worst vehicle. It had no A/C, the wind leaked through the windows, it was filthy, and was completely stripped down option with 110k kilometers. The sales staff was beyond pushy with the insurance, practically threatening me. AwfulReviewed 12 Aug. 2019
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5.2
Cons:we waited in line for 90 minutes. it was hot. the check in process was very inefficient.Reviewed 8 Jul. 2019
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6.0
Pros:Drop off super, super easy. Pick up staff took a time consuming, impolite, hard drive attempt to up sell every single customer. I spent 40 minutes in a line of five people with every cashier counter filled.Cons:More efficient pick up system.Reviewed 23 May 2019
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9.2
Pros:Decent car even though I chose the cheapest one. Really good value for money.Cons:The queue and waiting time to pick up the car was very long. A good sign that it’s popular, but they need more people at work so it goes faster.Reviewed 21 May 2019
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10.0
Cons:Nothing overall very goodReviewed 16 May 2019
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10.0
Pros:Easy pick up process, in airport counter and pick up and great ratesReviewed 11 May 2019
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4.4
Pros:The staff was fine and pleasant, that wasn’t an issue. The car also drove well and handled Iceland’s roads very well.Cons:At check in I spent about an hour in line. It was ridiculous, way too long, and apparently all too common at this location. I wa furious and could have gone to another rental area off the airport site faster and cheaper. I only selected this one because it was in the airport and it was a huge mistaKReviewed 4 Apr. 2019
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3.6
Pros:The heated seatsCons:The price for rental was 4x more than what i was quoted. The car was dirty and the alignment of car was very off.Reviewed 13 Mar. 2019
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2.0
Pros:I have withdrawn unknown deposit which is much more than the agreed value. Please clarify the problem.Reviewed 11 Mar. 2019
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