Book Ace car rentals in Keflavik

Reviews for Ace in Keflavik

Recent reviews

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2.8

Slow slow slowPros:Friendly staff and clean carCons:The insurance offered by Kayak is a joke in Iceland! Wipers were falling apart , alignment was way off and suspension was shotReviewed 17 Jun. 2018

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6.8

Good overall with some minor nitpicksPros:Overall value and experience was satisfactory. Drop off staff friendly and helpful.Cons:Wait time at pick up, registration staff was not friendly, hard to find drop off location.Reviewed 7 Jan. 2018

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5.2

Cons:I asked for Jeep and I got a Duster. It meand I looked for more reliable car. No spare wheel was in car. For winter and snow/frost - wind screen is not heated enough.Reviewed 5 Jan. 2018

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5.6

Pros:loved the car. The duster was awesome.Cons:The service was horrible at pickup. The gentleman was extremely rude and tried to scam us. Fortunately at drop off, we had a different gentleman who was nicer. They didn't mention the discount chips we could have used at certain gas stations, and again, weren't helpful.Reviewed 7 Nov. 2017

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8.0

I booked a jeep but different 4x4 was givenPros:fuel economyCons:the agent did not let us know that no spare tyre inside the car, hence there is something that we can do to inflate but was not told about it, luckily we did not get a flat tyreReviewed 26 Oct. 2017

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8.0

Pros:All was okayCons:everything was okayReviewed 4 Oct. 2017

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10.0

Ace is the Place for Car rentalsPros:good serviceCons:could have been more explicit with the navigation systemReviewed 29 Sep. 2017

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8.4

DecentPros:Relatively quick pickup and paper work process. Vehicle was as advertised. Clean and ready to go. Friendly and helpful staff at the pickup location.Cons:No clear direction at Keflavic arrivals, or clear signage on the shuttle bus to the pickup location.Reviewed 13 Sep. 2017

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3.2

Insurance SCAMPros:Car was clean and new.Cons:ACE Car Rental is a complete scam run by bad people. This was our first time renting a car ourselves (we just turned 25 years old). When they showed us the car it was night and they had washed it down IMMEDIATELY before showing us. The car looked new, and they said it was relatively new but it was difficult to see any marks. We were in a hurry so I took one photo of a small dent and we signed off on the car. We drove it on roads only for less than TWO days before bringing it back. The guy (from Greece, I didn't get his name) "found" a scratch on the side that looked like from a key or knife, and small dents on the hood (easily masked by water droplets at night). We bought their 2nd level of insurance and still had to pay $500 to them. After I disputed it he went on to tell me how ACE has a partnership with a garage where they take their cars. The "garage" is also owned by ACE. They set arbitrarily high repair prices and scam tourists. This was the cheapest rental place we could find and a huge mistake. Furthermore, I accidentally left my passport and cash in the center console with 100% certainty. The same guy from Greece claims he was the only one in the car since I dropped it off and denies having seen anything. I searched my photos for evidence of when I had it on my person and called the few places we had been that day to check. We can say with 100% certainty that he stole it from the car. We missed our flights and had to spend more money we couldn't afford to get a new passport, flights, hotel, and expensive Icelandic food. I'm so inspired by this series of events that I will post this everywhere I can leave a review. Good luck out there people!Reviewed 9 Sep. 2017

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6.0

Watch out for high charges for minor damage.Pros:Nice clean car. Reasonable charge but others were charged rediculius amounts for minor damage.Reviewed 9 Sep. 2017

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2.0

Just a bad experience overallPros:There is a shuttle from the airport to the rental car agency.Cons:Rude and aggressive agents. Once they found out I wasn't getting insurance through them they tried to keep adding on additional fees. I brought the car back in the same shape as when I left, but the agent charged me for scratches that were UNDERNEATH the car. Just a sketchy experience overall.Reviewed 6 Sep. 2017

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2.0

Limited choice, wrongfully charged for damageCons:I'd not recommend this rental company. I was charged $959 for a small dent that was of no fault of mine. Well my CC company took care of it but the worst part is how rude the customer service agent was. On the top of not so friendly service they have a very limited set of cars. Expect to drive manual car for those are the only ones available with them.Reviewed 29 Aug. 2017

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• How much does it cost to rent a car from Ace in Keflavik?

  On average a rental car from Ace in Keflavik costs C$ 114 per day.

• What is the most popular rental car from Ace in Keflavik?

  Mini (Hyundai i10 or similar) is the most frequently booked rental car type from Ace in Keflavik.

• How many car rental locations does Ace have in Keflavik?

  Ace has 1 rental location in Keflavik. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Keflavik Intl airport (KEF)?

  No (According to our data)

• Does Ace offer shuttle or airport pick-up services from Keflavik Intl airport (KEF)?

  Yes