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8.0
The child/infant car seat options were not great (understandable) and many were broken. I had to sort through quite a few to find a decent one. Other than that it was a great experience. Thank you.Reviewed 1 Jun. 2023
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10.0
contract makes it hard to tell which number you should call if you need to change, also they use "extend" for any change even if the end date is moved upReviewed 30 May 2023
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10.0
No complaints whatsoever.Reviewed 10 May 2023
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2.0
Mileage limit I booked through kayak was not honored at the counter.Reviewed 27 Mar. 2023
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10.0
The truck was not serviced before our pickup, I had to purchase a bottle of windshield washer cleaner because it was completely empty.Reviewed 24 Feb. 2023
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10.0
Joseph the check in person was excellent and the pickup driver at the airport, Raleigh Durham was also excellent.Reviewed 12 Feb. 2023
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6.0
Office was a mess. The car itself sucks. Run out of liquid for washing windshield in only few days. For couple times, there is a smell of burned when I braked. After 1 week, the car vibrated violently when I braked. When I returned the car 6 days earlier, I still was charged for fuel charge even though I fill the tank as much as I got the first day. The person who took care of the return never said anything or at least mentioned it. It could prevent all this wasting time for me to file a claimReviewed 10 Jan. 2023
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2.0
Car was old, dirty and smelled badReviewed 31 Oct. 2022
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8.0
It was goodReviewed 29 Oct. 2022
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2.0
2+hours waiting to pick up the car (90 minutes in line, 20 minutes to get the car, plus the expected travel time to get to the counter and check out/exit from the parking lot). Mass confusion at the rental counters. Lack of clarity as to what car I was supposed to get (waited on the curb for 20 minutes and finally asked a team member walking by to help me find it- even he had trouble). Did not get the car or car class requested (reserved a Camry type car and got a mini van). Got charged for gas even though I told them I would fill it up and it was returned full/topped off.Reviewed 28 Oct. 2022
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4.0
Waited over an hour upon arrival to pick up car. Everyone in line had a reservation, like me, so it wasn’t as if they didn’t know we were coming. A totally avoidable waste of valuable vacation time .Reviewed 17 Oct. 2022
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10.0
All went very smooth thank youReviewed 9 Oct. 2022
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