5.2
Cons:Make it clearer what they consider suitable substitute vehicles. Provide onsite parking for personal vehicles.Reviewed 8 Apr. 2019
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8.0
confusing dropoffPros:The car was great, the people were very nice.Cons:there were very limited instructions for dropoff procedures. I could not find clear instructions anywhere and there were no representatives available at the time of day I needed to return the vehicle.Reviewed 31 May 2017
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10.0
Great service at NarionalPros:Fast, courteous serviceCons:NothingReviewed 7 Mar. 2017
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2.0
HORRIFIC EXPERIENCEPros:I had an absolutely awful experience. It was honestly so bad that I can't bring myself to write it again. Let's just say the customer service was completely unhelpful, I was misinformed multiple times and had to spend an additional $1000. I will absolutely NEVER rent from national again, no matter what deal they offer, just on principle.Cons:Company policy, customer service.Reviewed 1 Dec. 2016
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6.4
Pros:Car was available and service was quick.Cons:Price was almost $100 more than quoted online. Were not told of the highway tax in NC.Reviewed 15 Sep. 2016
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