Find reviews that mention:
2.0
not enough service people at pick up counter in Richmond, even at peak hours.. had to wait 40 min for pickup drop off was very confusing at BWI.. had to just leave the car in a huge return area.. there was no attendant.. did not like the experienceReviewed 22 May 2023
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10.0
The staff member inside the airport terminal was extremely friendly and personable. Love people who do their job with joy. Both the check-in and return were quick, easy, and efficient. This was actually my 3rd time renting from Budget in 1 week's time. Due to their customer service, efficiency, and newer, quality cars, I stuck with them when I needed to rent a car. I'll continue to favor Budget whenever I'm in need of a rental.Reviewed 11 Apr. 2023
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2.0
Budget failed to honor our reservation and left us stranded.Reviewed 3 Apr. 2023
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2.0
I was charged more at pickupReviewed 29 Mar. 2023
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2.0
There where no cars available for about an hour. About a dozen people, all witth reservations, waiting to get cars.Reviewed 4 Mar. 2023
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6.0
The cars brakes were squealing & vibrating when applied. The car smelled like smoke.Reviewed 22 Oct. 2022
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8.0
The car was great the price could have been better And the car was not cleanReviewed 25 Aug. 2022
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4.0
A clean car. Items were left from pervious person.Reviewed 10 Aug. 2022
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10.0
When I picked up car at airport they simplified my checkin, and made the changes I was unable to make online or on the phone (couldn’t find a support contact person). Friendly, efficient, helpful. Great mileage on a Prius!Reviewed 22 Jul. 2022
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8.0
Cleaned car sooner. Too much time spent waiting for car at pickupReviewed 16 Jul. 2022
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2.0
car was unavailable no replacementReviewed 3 Jul. 2022
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2.0
NothingReviewed 2 Jul. 2022
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