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10.0
Ensure vehicles are cleaned before rental.Reviewed 29 Nov. 2022
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8.0
Enterprise did a good job of servicing the rental.Reviewed 2 Oct. 2022
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10.0
Customer service was excellent during the pickup and drop off the car. Great employees!! Will just rent from your company for our family getaway weekends.Reviewed 29 Aug. 2022
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10.0
Better Direction picking up the vehicleReviewed 21 Feb. 2022
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10.0
The staff was super friendly and helpful. The gentleman helped me with my phone getting linked to the car. I had a bad experience with a local Enterprise rental at home...the manager had given me an e-mail that on my next rental I could have a discount or upgrade. On this trip, the manager graciously gave me a nice upgrade for free. GREAT SERVICE!!!Reviewed 9 Dec. 2021
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10.0
Pros:Staff not unfriendly, but not friendly either.Cons:Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.Reviewed 29 Nov. 2020
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10.0
Pros:YesReviewed 14 Oct. 2020
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2.0
Pros:NothingCons:How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.Reviewed 13 Oct. 2020
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10.0
Pros:Staff was friendly and helpfulCons:NothingReviewed 21 Aug. 2020
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6.8
Pros:CourteousCons:The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.Reviewed 18 Jul. 2020
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2.0
Pros:NothingCons:I wasn't even able to get a rental from enterprise because they told me last minute that they needed a credit card instead of a debit card even if it could be run as a credit card which left me carless. I wish they would have told me that from the beginning. I will never book with them again. It is unreasonable especially since they are more likely to get their money through a debit card. They weren't even willing to work with me at all and told me to go somewhere else so I got additional insurance coverage for no reason.Reviewed 7 Jun. 2020
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9.6
Pros:Staff at pick up was very helpful, but it was one guy with a long line and broken printers. Took awhile to get out of the garage.Cons:Receipt would not print or come via email so was stuck in the garage for 20 mins.Reviewed 4 Jan. 2020
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