Book Enterprise Rent-A-Car car rentals at Richmond Byrd Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

11

Very good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

Find reviews that mention:

staff was very helpfulget the car

car availablepick up and drop

car was great

10.0

Enterprise did great with customer service, a short line to wait, the car provided was better than what I reserved. This experience makes it much easier to choose Enterprise next timeReviewed 1 Oct 2024

review from

10.0

It was the smoothest car rental experience I ever had. Thank you all so much!Reviewed 9 Sep 2024

review from

8.0

The vehicle was brought to me wet which created water stains while driving. Very inconvenient and potentially dangerous. Overall, satisfied and I would rent from enterprise again.Reviewed 2 Jul 2024

review from

10.0

Pros:Staff not unfriendly, but not friendly either.Cons:Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.Reviewed 29 Nov 2020

review from

10.0

Pros:YesReviewed 14 Oct 2020

review from

2.0

Pros:NothingCons:How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.Reviewed 13 Oct 2020

review from

10.0

Pros:Staff was friendly and helpfulCons:NothingReviewed 21 Aug 2020

review from

6.8

Pros:CourteousCons:The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.Reviewed 18 Jul 2020

review from

2.0

Pros:NothingCons:I wasn't even able to get a rental from enterprise because they told me last minute that they needed a credit card instead of a debit card even if it could be run as a credit card which left me carless. I wish they would have told me that from the beginning. I will never book with them again. It is unreasonable especially since they are more likely to get their money through a debit card. They weren't even willing to work with me at all and told me to go somewhere else so I got additional insurance coverage for no reason.Reviewed 7 Jun 2020

review from

9.6

Pros:Staff at pick up was very helpful, but it was one guy with a long line and broken printers. Took awhile to get out of the garage.Cons:Receipt would not print or come via email so was stuck in the garage for 20 mins.Reviewed 4 Jan 2020

review from

10.0

Pros:Drop off was very quick and easy.Cons:Pick-up was very inefficient multi step process. Couldn’t get a printed copy of agreement. No choice of vehicles.Reviewed 24 Oct 2019

review from

More

• What is the most popular rental car from Enterprise Rent-A-Car at Richmond Byrd Intl Airport?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car at Richmond Byrd Intl Airport.

• Where can I find Enterprise Rent-A-Car car rentals at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Enterprise Rent-A-Car rental location to Richmond Byrd Intl Airport. The telephone number for this location is +1 833 268 5452.

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes