Book Payless car rentals at Richmond Byrd Intl Airport

Same drop-off
Tue 13/6
Noon
Tue 20/6
Noon
Driver's age:

Payless car rental prices at Richmond Byrd Intl Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Pros

"Payless was a "(in 147 reviews)
"The was friendly"(in 630 reviews)
" was very pleasant and helpful."(in 630 reviews)

Cons

" dash and upholstery were dusty."(in 2308 reviews)
" when reserving the car"(in 270 reviews)
"The quoted online was not total."(in 413 reviews)

Reviews

Overall Rating6.3 OkayBased on 35 reviews
Cleanliness
6.6
Comfort
6.4
Overall
6.2
Pick-up/Drop-off
6.0
Value for money
6.2

Recent reviews

Traveler rating
1
1
1
1
0
0
3
Find reviews that mention:
4.0
Insane wait time wrecked my day and vehicle was not what I reservedReviewed 11 Apr. 2022
review fromkayak
2.0
It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!Reviewed 27 Dec. 2021
review fromkayak
2.0
Really bad experience. The check in line at the Payless desk at Richmond Airport took close to 45 minutes as there was only one agent working most of the time despite having 20+ people on line. Once I finally got my car the interiors smelled of stale cigarette smoke and my car seat was still wet as it wasn't properly dried after the last cleaning. The agents working on the premise were extremely polite and friendly but they are under staffed and put in a very difficult situation. Senior management is setting them up for failure and it's not fair.Reviewed 22 Nov. 2021
review fromkayak
8.0
Sometimes difficult to find the needed paperwork - Kayak? Priceline? Where?Reviewed 20 Oct. 2021
review fromkayak
7.9
It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.Reviewed 6 Jul. 2021
review fromkayak
2.0
Pros:the car was nice once we finally got to itCons:it took us about an hour and 15 minutes to get into our car with a pre-existing reservation. the first desk lady put us on a "Waiting list". we then checked out with her only to get sent to another slow line for that desk person to give us a car. little communication or apologize for what was delaying us. all this and my price for the rental was super high. not happy at allReviewed 2 Jun. 2021
review fromkayak
6.0
Cons:A car available at the reserved time.Reviewed 26 Feb. 2021
review fromkayak
10.0
Pros:Fun car. Great experience and easy processCons:NothingReviewed 22 Aug. 2020
review fromkayak
2.0
Pros:They were closed, like out of business.Cons:Using a company that was in business.Reviewed 7 Nov. 2019
review fromkayak
10.0
Pros:The woman at the car pick up window was very friendly and helpfulReviewed 13 Oct. 2019
review fromkayak
2.0
Cons:Have a car. Any car. Lost a day of travel trying to find a vehicle from another agency. Will never consider Payless again.Reviewed 27 Sep. 2019
review fromkayak
4.8
Pros:The staff was friendly.Cons:The car had bugs that bit us. The price charged was $35 more that the price on the reservation.Reviewed 1 Jul. 2019
review fromkayak

Payless car rentals near Richmond Byrd Intl Airport

1 Richard E Byrd Terminal Dr, Payless car rentals

Address

1 Richard E Byrd Terminal Dr

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 804 226 8153

Top tips for renting a car from Payless at Richmond Byrd Intl Airport

  • Book your rental car at Richmond Byrd Intl Airport from Payless at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars from Payless at Richmond Byrd Intl Airport are around 33% cheaper than other car types, on average

FAQs about renting a car from Payless at Richmond Byrd Intl Airport