10.0
Really appreciated how easy and fast the car reservation process was, both online and in-person when we arrived. Friendly and helpful agents, everything was smooth at check-in and check-out. We were grateful that they were open at 3 am when we arrived at the airport! Hours of operation, plus friendly and professional customer service made for an overall positive experience.Reviewed 14 Sep. 2023
review from![kayak]()
10.0
The staff menber was extremely friendly and spoke to me about making them my number one choice in the future without being pushy. Very positive experience.Reviewed 19 Jul. 2023
review from![kayak]()
2.0
The pick up process was against aggravating, for some reason they were asking for two forms of picture ID, and at the end ended up accepting a non picture ID as my second form of ID. They angered me for no reason. So right off the start I regret renting with these people. I rent cars often and this was the first time this has happened, must be a budget thing… so never againReviewed 24 Jun. 2023
review from![kayak]()
2.0
When I made the reservation, I was told the cost expected at pick was over $300 cheaper than I 2qs told Athens I checked in. This was a huge setback for my and it cost me not only hours of my time but more financial resources.Reviewed 19 Jun. 2023
review from![kayak]()
10.0
We rented a car at Budget. The shuttle picked us up at the airport and took us straight to the car rental facility. Our car was brand new and very clean. We had a similar experience for drop off and everyone rode comfortably and safely. I will definitely rent from Budget again.Reviewed 3 Jun. 2023
review from![kayak]()
8.0
Need to change the car 2 times since it's didn't fit our needs, plus we had difficulties to extend the rental periodReviewed 22 May 2023
review from![hotelscombined]()
2.0
Prices are highReviewed 4 May 2023
review from![kayak]()
10.0
Car was in OK shape.Reviewed 29 Apr. 2023
review from![kayak]()
10.0
I liked all, the ease of navigating on website was amazing. Keep it like it is!Reviewed 16 Apr. 2023
review from![kayak]()
10.0
The one improvement is providing additional counter personnel because the line was between 1/2 to 1 hour long, After we reached the counter, the agent was very professional and helpful.Reviewed 16 Feb. 2023
review from![kayak]()
10.0
The Manager Lynn, Melissa and the guy that received/ the returned rented 12 passenger van are all nice, courteous and pleasant. Lynn is great in customer service . The best!!!!!Reviewed 7 Feb. 2023
review from![kayak]()
10.0
The website was very easy to use. I was able to get my rental set up very late in the night and pick it up early the next morningReviewed 11 Jan. 2023
review from![kayak]()