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2.0
They cancel my reservation due I didn’t have printed my name in my credit card, my bank doesn’t put that info in the plastic anymore, they didn’t careReviewed 25 Feb. 2023
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10.0
Very nice vehicle and front desk staff were great. Thanks.Reviewed 13 Feb. 2023
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6.0
The final price ended up being $100 more than what my booking receipt said i would pay. I did not take any extras like guaranteed fuel price, prepaid tolls, insurance etc etc. they charged me for an additional day, i rented for 3 days ( three 24 hours periods) and they charged me 4 days even though it was returned on time. The car was hardly cleaned. Dirt and grime in the cracks around cup holders/shift selector, trash under drivers seat and a drink splashed on passenger door and windshield pillar.Reviewed 12 Feb. 2023
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10.0
Quick rental and return. Upon return I advised that tires were bald. Attendant noted by writing on windows for service department.Reviewed 10 Feb. 2023
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2.0
Customer service was terrible. They gave me two cars with paperwork two separate times that were not correct or available when I went out to the garage to pick them up. Just a ridiculous experience. Thankfully there was a manager in the garage the second time when I went to the spot to pick up the car I was given and saw it wasn’t there again. The manager gave me a new vehicle immediately which wasn’t exactly what I wanted (too big and a gas guzzler) but I took it so I could get out of there. It also had not been cleaned yet after the previous renter.Reviewed 30 Jan. 2023
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10.0
Truck had a bad smell like maybe someone smoked in itReviewed 28 Jan. 2023
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2.0
They pulled a bait and switch on me at the check out counter. Told me that they didn't have the car I reserved (after calling to make sure), but they offered another without telling how costly the change would be.Reviewed 30 Dec. 2022
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8.0
There was a candy in the car when I got it. I’d also asked for the smallest car and I got a Dodge Challenger which sucked down gas. It took almost a full tank to drive about four hours. This car made it more expensive and much more difficult for me to drive and I had to change my plans because I felt so uncomfortable driving it at night.Reviewed 14 Dec. 2022
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10.0
Super easy pickup, no small print or added costs later, friendly staff that offered car upgrade and insurance discountReviewed 14 Nov. 2022
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2.0
I asked the SFO office to rebook their car instead. As we were too tired to go to The pickup address at the downtown. Turned out the price charged by budget at SFO for the same car that I supposed too pick up is multiple times higherReviewed 5 Nov. 2022
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10.0
Employees at both 675 Post St SF and West Los Angeles are extremely friendly and efficient!Reviewed 9 Oct. 2022
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4.0
pick off was good, but we were told to buy the gas because we will need a tank to come 200 km, costs 106€……than we asked if we can return car whenever we want within the 24h by a one day rental, answer yes its a 24 h rate. we arrived at our destination, phoned the return point just to be sure….she told us about several extra costs when we not return the same evenig! so i think it’s expensive at budget and uncommon thanks a lotReviewed 5 Oct. 2022
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