Guest Reviews
Overall Rating
8.2
Excellent
Based on 43 reviews
Overall
8.2
Cleanliness
8.3
Comfort
8.5
Pickup/Dropoff
7.9
Value for money
8.0
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National car rental prices in San Francisco
| Commercial | C$160/day |
| Van | C$206/day |
| Van | C$232/day |
| Van | C$281/day |
Pros
"Car was clean and great."
(in 23 reviews)
"Very nice customer service ."
(in 38 reviews)
"Very nice and clean car."
(in 44 reviews)
Cons
"Car promised, no cars available!!!"
(in 15 reviews)
"The rental price does not include mandatory insurance."
(in 9 reviews)
"With a credit card retention of 1500.00."
(in 11 reviews)
Recent Reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
great service
great car
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2.0
No credit card? No rental
Cons: I’m local to the area, and without a round trip airline ticket, they would not let me rent a vehicle with my debit card.
review from
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9.6
Pros: The car at pickup had almost empty gas but on request, the agent filled it up.
Cons: National should provide pick up service within a few miles.
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10.0
Great experience with National
Pros: They let you pick the car you like in the aisle regardless of what you reserved.
Cons: Did not inform my of the toll collection program.
review from
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2.0
Terrible service
Cons: Went to drop off car at 750 bush street address, downstairs car dropoff told me I had to go upstairs to pay if I wanted to pay in cash. Upstairs refused to accept cash. $500 dollars on a $494 bill. Told me they did not accept cash and I had to bring exact cash to the people downstairs as he was too busy for me. I had to walk 3 blocks before I found a coffee shop willing to break a hundred dollar bill at 7 am
review from
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7.6
Good experience with National rental
Pros: Upgraded to a BMW X3. I really liked the car and the service.
Cons: I had to extend for a day. The rate that was charged for the additional day was higher than what I had for the week. I would have preferred if it was in line with what I was charged per day for the original rental. Thank you.
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10.0
wonderful customer service
Pros: incredibly helpful, warm, kind staff. They were great getting us set up and out the door, and wonderful upon our return. I rent cars often, but I am not sure that I have ever had a particularly memorable experience with car rental customer service, but in this case I can't say enough good things about the great staff.
Cons: not a thing
review from
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6.0
Too much money
Cons: Paid way too much for a 4 day rental. I’m an idiot
review from
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9.2
No complaints
Pros: Fast service and return
Cons: Nothing really, could have bin cheaper
review from
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10.0
Quick and painless!
Pros: Could not have been more painless. Staff was incredibly helpful/nice.
review from
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9.2
Pros: Customer service with Saima ( I think is the right name), was splendid and very pleasant.
Cons: Pricing.
review from
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8.8
Great Service
Pros: While I did not request any special assistance, my agent recognized that as a senior citizen traveling with a husband with mobility issues I could use a little help. Without a word, he went a drove the car to the entry for me and helped load in the luggage. I really appreciated his extra service.
Cons: After driving three hours, that car seat really was uncomfortable.
review from
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4.8
Car was dirty, dented, and overdue for an oil change.
Cons: Was hard to see in the dark garage, but once you got into the sunlight you could see a few dents, and also how dirty the car was. Then, a few miles in the car started saying it was overdue for an oil change, that makes me wonder how well they check these cars over when it's already OVERdue! Not too thrilled about it.
review from
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9.6
Pros: The car at pickup had almost empty gas but on request, the agent filled it up.
Cons: National should provide pick up service within a few miles.
review from
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10.0
Great experience with National
Pros: They let you pick the car you like in the aisle regardless of what you reserved.
Cons: Did not inform my of the toll collection program.
review from
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10.0
wonderful customer service
Pros: incredibly helpful, warm, kind staff. They were great getting us set up and out the door, and wonderful upon our return. I rent cars often, but I am not sure that I have ever had a particularly memorable experience with car rental customer service, but in this case I can't say enough good things about the great staff.
Cons: not a thing
review from
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9.2
No complaints
Pros: Fast service and return
Cons: Nothing really, could have bin cheaper
review from
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10.0
Quick and painless!
Pros: Could not have been more painless. Staff was incredibly helpful/nice.
review from
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9.2
Pros: Customer service with Saima ( I think is the right name), was splendid and very pleasant.
Cons: Pricing.
review from
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8.8
Great Service
Pros: While I did not request any special assistance, my agent recognized that as a senior citizen traveling with a husband with mobility issues I could use a little help. Without a word, he went a drove the car to the entry for me and helped load in the luggage. I really appreciated his extra service.
Cons: After driving three hours, that car seat really was uncomfortable.
review from
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2.0
No credit card? No rental
Cons: I’m local to the area, and without a round trip airline ticket, they would not let me rent a vehicle with my debit card.
review from
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2.0
Terrible service
Cons: Went to drop off car at 750 bush street address, downstairs car dropoff told me I had to go upstairs to pay if I wanted to pay in cash. Upstairs refused to accept cash. $500 dollars on a $494 bill. Told me they did not accept cash and I had to bring exact cash to the people downstairs as he was too busy for me. I had to walk 3 blocks before I found a coffee shop willing to break a hundred dollar bill at 7 am
review from
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6.0
Too much money
Cons: Paid way too much for a 4 day rental. I’m an idiot
review from
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4.8
Car was dirty, dented, and overdue for an oil change.
Cons: Was hard to see in the dark garage, but once you got into the sunlight you could see a few dents, and also how dirty the car was. Then, a few miles in the car started saying it was overdue for an oil change, that makes me wonder how well they check these cars over when it's already OVERdue! Not too thrilled about it.
review from
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Where can I find National car rentals in San Francisco?
687 Folsom St, National car rentals
