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10.0
Really like this company. Good service & amazing vehicles.Reviewed 5 Mar. 2023
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2.0
They had extremelly few cars, most people who reserved weren’t able to get a car at all. People were crying in the lobby. It took 1.5 hours to get through a line of 4 people. I managed to get a car, but they were extremely rude about it, saying it was my fault for being an hour late- only I wasn’t, I had been standing in line for an hour. They offered me a smaller car than what I paid for, which wouldn’t work for my use. Finally gave me a different SUV but with no AWD as I reserved to go to snow.Reviewed 1 Mar. 2023
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10.0
Very smooth pick up and drop off, great experienceReviewed 18 Feb. 2023
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10.0
Alls wellReviewed 15 Feb. 2023
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8.0
One person at counter for pickup. I was there almost an hour before getting car. Drop off was 2 minutes.Reviewed 6 Feb. 2023
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10.0
The gentleman who helped me was absolutely fantastic! Give that man a raise!Reviewed 1 Feb. 2023
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2.0
I made a reservation and paid online. However, when I got to my destination I was told that I couldn’t pick up my car because there was a block on my account. After spending almost 45 min trying to get a hold of customer service, I was told that I would have to email billing and wait for them to respond within 48 hrs and then wait for my block to be released. This was all for a $12 toll. I was traveling for work and couldn’t get a reservation I paid for. I find it unacceptable that I was able to reserve and pay for a car and never once notified that I wouldn’t be able to pick up my car.Reviewed 23 Jan. 2023
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10.0
Agent checking in was excellent and friendly and very professional!Reviewed 29 Nov. 2022
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8.0
Good car. Easy pick up and drop off. But the guy checking in the car at drop off was way too pedantic - customers before and after me were complaining as even the tiniest mark easily rubbed off was being circled. Luckily I photographed damage to my vehicle at pick up. Took way too long to do the drop off as I waited almost 20mins for the car Infront of me to be checked then almost ten minutes to check my car. Apart from drop off all good.Reviewed 21 Nov. 2022
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8.0
Upgrade to BMW was nice.Reviewed 6 Nov. 2022
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10.0
The woman who helped me at the San Francisco location was AMAZING! The only complaint I have is that the vehicles available weren’t what I would consider luxury. For example, the most luxury sedan available was a BMW 3 series.Reviewed 2 Nov. 2022
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10.0
The service during our rental experience was phenomenal. We received especially great service from Subhadra during our pickup at SFO. She was extremely helpful in talking us through our options and helping us arrive at the car that was the best fit for our trip.Reviewed 15 Oct. 2022
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