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2.0
I have really bad allergies, so I couldn't fully appreciate the condition of the car at pickup. Once my allergies cleared a bit, I realized that the car had a really bad odor to it. Smelled like someone had tried (and failed) to cover up cigarette (or similar) smell. When I picked up my travel companion, he arrived at the exact same conclusion before I even said anything. Second problem. The lady convinced me to spring for the toll package because the route I would be taking had tons of tolls. It actually had none. She lied to me and ripped me off. She must get a commission for the number of upgrades they sell at the counter, as she also aggressively tried to sell me their insurance, which is insanely expensive.Reviewed 28 May 2023
review from![kayak]()
2.0
I confirmed it would be around 88$ and budget has ended up charging me double the price for $165. And they never sent me confirmation that I dropped off the carReviewed 23 May 2023
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10.0
Very helpful staff .Reviewed 27 Apr. 2023
review from![cheapflights]()
4.0
I waited over 2 hrs in line for my rental. While the rental was still in my possession I get a an email stating that I was a no show and my card has been charged $50Reviewed 21 Apr. 2023
review from![kayak]()
2.0
The wait time to pick up the vehicle was longer than the trip to the destination.Reviewed 18 Apr. 2023
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6.0
Over charged almost $200Reviewed 10 Apr. 2023
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4.0
Signed contract and agreed with reservation on car size and cost and received actual agreement at pickup but after returning rental charged something different for cost of rental and no receipt followed to show why so takes time after my vacation to call budget to get explanation. Not happyReviewed 30 Mar. 2023
review from![kayak]()
8.0
Everything was great except the key fob, required to start the vehicle, died on day 4, and I had to scramble to find and buy a button battery before I could turn off the engine and know I could start it again. .Reviewed 21 Mar. 2023
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6.0
Car said it was full however it was not. Then at dropoff they said we didn’t fuel when we did.Reviewed 1 Mar. 2023
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2.0
At Tampa airport we waited close to 2 hours on a line at Budget. All the workers were rude when the people asked what the wait was. We were told they had no cars . How can that be? Every single person had a reservation. They sent an employee to check each and every person's reservation on the line of at least 100 people . I checked all the other car rental places there but nobody would rent to us without a reservation. I will never ever rent from Budget. again .Reviewed 21 Feb. 2023
review from![kayak]()
10.0
All excellentReviewed 7 Feb. 2023
review from![kayak]()
2.0
Line up to pick up car was over 1.5 hoursReviewed 29 Jan. 2023
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