10.0
This location has the best staff. Fast, friendly, knowledgeable. What more do you want?Reviewed 5 Aug. 2023
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2.0
Location was closed when our flight arrived and vehicle was not availableReviewed 19 Oct. 2022
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10.0
More options for carReviewed 18 Oct. 2022
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6.0
Pros:The expedition was the right size. Easy to drive.Cons:The vehicle was not ready at agreed upon time. Had to wait almost an hour for workers to finish cleaning it. Still was not as clean as I thought it should be. Sand from beach still in it. Outside did not look freshly washed. Floor mat was missing.Reviewed 23 Mar. 2021
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10.0
Pros:Easy pickup and drop off. No delays or tons of paperwork.Cons:Cleanliness. Car was not very clean when we picked it up.Reviewed 17 Mar. 2021
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2.0
Pros:The Staff was trying their best with what they had, very nice and compassionate, corporate didn't do their job.Cons:My car could have been thereReviewed 17 Mar. 2021
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5.2
Cons:This site closes at 2pm on Saturday, ridiculous. No airport pickup.Reviewed 17 Mar. 2019
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8.0
Pros:I was up graded to a CamryCons:dash had a maintenance required display on . I brought it to there attention and they said it needed an oil change. I did not clear it and it was on the entire time I had the carReviewed 15 Nov. 2018
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10.0
Pros:Friendly staff. Close to airport.Reviewed 31 Oct. 2018
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6.8
Not greatPros:Unfortunate timing: I picked up the car when the rental agencies were located in terminal but they moved off terminal the next day so that I had to drop off at a new location off terminal with a very bumpy train ride to the terminal. It wasn’t enterprise’s fault but the Tampa airport expansion now requires you to take this train from the rentals to a confusing interim location and then take another train to get to the gates, with insufficient signage.Cons:The man who showed me to my car was very nice but I have to say that it felt like a scam when he first asked me did I want to upgrade (and pay the difference) from the economy car I had reserved (I did not) and then upgraded me anyway because there were no economy size left — so had I said yes I would have paId unnecessarily instead of getting the upgrade at no extra charge per standard practice when no cars in your reserved class are available. He then tried a hard sell on getting me to purchase insurance, to the point of scare tactics no other rental agency has ever used on me (“you’ll pay the rental rate every day after you return the car until your insurance company settles the claim”), which left me feeling extremely paranoid the entire trip, when I have used my own insurance for rentals every time in my 20+ years of renting cars (and never before felt so paranoid about some other driver dinging my rental).Reviewed 17 Feb. 2018
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10.0
Pros:Great customer serviceReviewed 30 Jan. 2018
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9.2
Pros:Car just as described. Good price for the rental. Located right at the airport so no shuttle, and pickup was very quick.Cons:Pickup sacrificed speed for detail (would have purchased a toll package if I was told it was available) and dropoff was disorganized (was a busy time for returns, to be fair).Reviewed 29 Jan. 2018
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