Find reviews that mention:
6.0
Pick up was all about upspending. Not comfortable Drop off in Punta Gorda was very unprofessional. Poor signage no worker dark unsafe and keydrop was as you left the lot. Should have been near cars as we had to go back and get keysReviewed 14 May 2023
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10.0
The key pick was a little confusing. The parking garage office said platinum members go inside, when I asked a Hertz employee where I get my keys she told me I had to go inside. After waiting 15 minutes, I was told the keys were in the vehicle.Reviewed 8 May 2023
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6.0
Car left a lot to be desiredReviewed 21 Apr. 2023
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8.0
No line to pick up car. That was fast. Not crazy about driving a vehicle with 52K miles on it. Car was not as clean as it should be, some noticeable dirt on floor.Reviewed 31 Mar. 2023
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10.0
Great serviceReviewed 28 Mar. 2023
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8.0
The check in staff was grumpy and not very helpful.or friendly at both the main desk and the garage deskReviewed 25 Mar. 2023
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8.0
Other than the car being dirty , the overall experience was great .Reviewed 11 Mar. 2023
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10.0
The pick up and drop off experience was excellent! The car itself was okay but not super comfy. And it was plenty clean.Reviewed 1 Mar. 2023
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8.0
Overall great experience except for pick up. Had to wait in a long line (about an hour) with two tired, hungry toddlers. Then after loading everything into the car, including two car seats we realized that the key wasn’t in the vehicle and no one could find it so we ended up having to switch cars.Reviewed 26 Feb. 2023
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4.0
Be careful when booking. I was told I rented an electric car. I didn’t select an electric car and my kayak confirmation email said it was an intermediate car. Eventually they gave me a regular car after I asked to speak with the manager. The car had very dirty windows and was a really low quality car for the price of an electric car- I expected better from Hertz.Reviewed 21 Feb. 2023
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2.0
The associate at the sales counter was over persistent in the "upselling" and did not provide honest information to support the reason why the "upselling" (insurance, daily tolls, etc) which ended up costing a lot of money that wasn't necessary. Additionally upon selecting the vehicle and proceeding to the "check-out" there was only one individual at the booth and we had to wait for over 35 minutes in the car in line to be able to exit the parking garage with the vehicle.Reviewed 20 Jan. 2023
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10.0
Simple, easy and convenient pickup of vehicle.Reviewed 1 Jan. 2023
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