Book Ace car rentals at Tampa Airport

Reviews

Recent reviews

Traveler rating

Wonderful

6

Very good

4

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

14

Find reviews that mention:

get the carcustomer service

car availableeven though

car was cleanshuttle from the airport

2.0

Hands down one of the worst customer service in person pick ups, ever, the guys coffee and hi lk sipping it was more important than all else. Rep kept repeating himself like people are stupid. Was not there to help at all.Reviewed 10 Sep. 2023

review from

4.0

Car was ok, people working for ace needs to be trained on how to treat costumers, they are very rude and so unprofessional , at he kiosk at the airport they were almost forcing me to upgrade my rental and trying to get me to buy some other unnecessary stuff, it was so unprofessional, I don’t know if I’ll rent a car from this place again.Reviewed 6 Sep. 2023

review from

2.0

The location was closed at the time of my arrival. I was not able to get a car, even though I had a reservation. I had to go get a car without a reservation from a different company.Reviewed 6 Sep. 2023

review from

2.0

This is without question the worst rental car company. I showed up to pick up the vehicle and was asked for a copy of my utility bill. For the last 20 years I’ve flown 100k miles a year and rent cars frequently. Never in that time have I been asked for a utility bill as a requirement to rent a vehicle. To make matters worse, the guy at the desk couldn’t care less, took a personal call while I was talking to him, ignored my questions and then refused to work with me outright canceling the reservation and leaving me stranded.Reviewed 4 Aug. 2023

review from

2.0

Nothing about ACEReviewed 22 Jun. 2023

review from

2.0

Not a thing was goodReviewed 19 Jun. 2023

review from

10.0

The representative was very helpful band friendlyReviewed 14 May 2023

review from

8.0

Staff, car and sign up was easy, as always a lower cost would be great but overall was a great experienceReviewed 30 Apr. 2023

review from

6.0

Car was better than expected. Service agent at the beginning was the worst part of the experience. No issues… more direction with instructions for drop off would have been nice. Overall not a bad experience and for the price I would definitely use them again.Reviewed 13 Mar. 2023

review from

4.0

Long wait to get vehicle… not a long line but a long wait once all my details were entered in their system and they then need to wait for a car to be assigned. Then, when we got to the pickup area they couldn’t find the actual car…Reviewed 13 Mar. 2023

review from

8.0

Price was good and car was what we needed. They do try to upsell you a bit at the check in counter . Offer a more expensive car, offer insurance which you don’t need if you have an auto policy, offer to sell you a tank of gas rather than refilling yourself. Just say no to all of it.Reviewed 10 Mar. 2023

review from

2.0

My flight was delayed from Eugene to Denver so I missed my connecting flight which made me late getting to Tampa. When I got to Ace to pickup my car I was told they gave my economy car to someone else. I was not instructed when reserving the car that I needed to call if my plane was delayed otherwise I would have. I also overheard the agent tell someone else they overbooked themselves. She wasn't very sympathetic with my situation. Then I was told they could give me a Toyota RAV but when I went to pickup my vehicle they tried to give me a large minivan. This was not acceptable so I advised the man helping me to please find me another car. I was then given a Nissan Kicks. On top of all this I was charged an extra 10 bucks a day plus tax for the rental fees. I was expecting to pay roughly $465 but ended up paying $610. I am not confident to use ACE in the future.Reviewed 5 Mar. 2023

review from

More

• 5.3 /10Avis Car Rentals at TPA
• 5.3 /10Budget Car Rentals at TPA
• 6.7 /10Hertz Car Rentals at TPA
• 5.7 /10Fox Car Rentals at TPA
• 10 /10Alamo Car Rentals at TPA
• 6.3 /10Dollar Car Rentals at TPA
• 6.0 /10Payless Car Rentals at TPA
• 6.3 /10Thrifty Car Rentals at TPA
• 5.7 /10Advantage Car Rentals at TPA
• 7.0 /10Enterprise Rent-A-Car Car Rentals at TPA
• 6.8 /10Sixt Car Rentals at TPA

• How much does it cost to rent a car from Ace at Tampa Airport?

  On average a rental car from Ace at Tampa Airport costs C$ 51 per day.

• What is the most popular rental car from Ace at Tampa Airport?

  Compact (Nissan Juke or similar) is the most frequently booked rental car type from Ace at Tampa Airport.

• Where can I find Ace car rentals at Tampa Airport?

  5405 Airport Service Road is the closest Ace rental location to Tampa Airport. The telephone number for this location is +1 813 636 8999.

• Does Ace offer shuttle or airport pick-up services from Tampa Airport (TPA)?

  No (According to our data)