Book Ace car rentals at Tampa Airport

Reviews

Recent reviews

Traveler rating

Excellent

30

Good

29

Okay

25

Mediocre

31

Poor

0

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car was cleancustomer service

get the carcar was dirty

car availableper day

shuttle from the airportnever rent

great pricecredit card

friendly staffeven though

car insurance

6.8

rental was fine by credit card number was stolenCons:within a short period of time of using a card to rent the card (not the card that secured the reservation), the card number was stolen and fraudulent activity was registered. No way to know if this was it but it hadn't been used elsewhere is a week+Reviewed 30 Nov. 2017

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2.0

Cons:needed utility bill not on site that I saw Who carries a utility bill with them.Reviewed 26 Aug. 2018

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2.0

Cons:They could have had a car for me. Used kayak booking site and it does not allow you to adjust the time of rental pickup. Got there at 10a and kayak set our pickup for 12p. I was told they didn’t have a car in the size I ordered. They did have a larger car for 3x the price I agreed to.Reviewed 25 Jan. 2021

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8.4

Pros:Needed a mini van, so was good for that purpose.Cons:No power side or rear doors. Rear air conditioning did not work.Reviewed 26 Sep. 2017

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7.6

Pros:Leight was a great driver.Cons:You have to pay ACE $6 a day for the ability to drive on toll roads. ACE demanded $36 in fees to cover $2 in tolls.Reviewed 25 Jan. 2017

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2.0

Pros:What appeared to be a competitively priced van rental turned out to be a deceptive come-on ad. (1) Based on the website reservation (I had taken printout) it was supposed to be unlimited mileage, but counter rep said it would be limited to 150 miles/day b/c I was a Floridian and renting in Tampa, FL. I was dismayed and protested at first but accepted that condition since I did not expect to drive that kind of miles for the two day rental. The rep claimed that the mileage requirement was spelled out in Terms and Conditions. (2) Next the the counter rep asked for a utility bill (water, gas, or electric) showing my current address even though my FL driver's license was current with the gold start on it. Once again the counter rep said that this requirement for FL residents is spelled out in the Terms & Conditions. Needless to say I do not carry utility bills with me, and I had not read the fine print of Terms & Conditions readable in a small window on the website. By then I was sufficiently disgusted for not being able to rent the vehicle after having made the trip of several miles to the Tampa airport rental counter. I have rented vehicles tens of times throughout my life, within Tampa, elsewhere in Florida, out-of-state, and in foreign countries. I had never encountered such an issue in the past. In frustration I left without the rental vehicle, got by without one, saved the money, and ACE lost a good customer.Cons:Clearly, ACE has two different standards, one for FL residents and one for the out-of-state visitors. The exceptions for FL residents should be boldly shown in the home page or in the very beginning.Reviewed 26 Sep. 2020

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5.2

Hidden fees and false information.Cons:At pick up I had talk to man stating I only go through 1 toll during my trip of 7 days.. They stated that I didn't need to pay the 6$ a day pass since it would be a waste of money..and that I would just be able to pay the 1.50 charge at the toll...toll was a non stop toll which did not allow me to stop!! At drop off I mention to him toll did not allow me to stop ! He was just like oh well that's a 59$ charge than!??so now I have a 56.00 charge which bounced my debit card!! I also did not sign the drop off contract saying I would pay that charge and they charge my card same day even after I told them not to snd to send me a bill!! 4 other people there also got suckered into this hidden fee! The man stated that maybe I should have taken s different route! I'm from out of state and GPS only gave me the one route to my hotel! No compassion and they must make a lot of money off of people.. I will never rent from ace again and will share this on social media if my money is not returned!!Reviewed 5 May 2016

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3.2

Pros:Fast friendly pickup driverCons:Tire warnings and check engine light Van was dirty and had trash inside Was not full of fuel Drop off was not clear they didn't open till 7 had to find night drop off not very easy to findReviewed 30 Sep. 2016

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10.0

Cons:Everything was greatReviewed 25 Aug. 2020

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10.0

Bang for the buck!Pros:This was my only option when renting a 15 passenger van for 24 hours. Everyone else wanted double what Ace asked for. We saved a bunch of $$$!Cons:The low tire pressure light came on because of a small leak in the right, rear tire.Reviewed 19 Oct. 2015

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10.0

I would use this car rental company again.Pros:The employees were helpful and offered good service .Reviewed 31 Oct. 2015

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4.4

PriceCons:I booked online ahead of time and the rate was almost double what a walk up rateReviewed 2 Mar. 2017

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• How much does it cost to rent a car from Ace at Tampa Airport?

  On average a rental car from Ace at Tampa Airport costs C$ 53 per day.

• What is the most popular rental car from Ace at Tampa Airport?

  Compact (Class Compact SUV or similar) is the most frequently booked rental car type from Ace at Tampa Airport.

• Where can I find Ace car rentals at Tampa Airport?

  5405 Airport Service Road is the closest Ace rental location to Tampa Airport. The telephone number for this location is +1 813 636 8999.

• Does Ace offer shuttle or airport pick-up services from Tampa Airport (TPA)?

  No (According to our data)