Mon 26/1
-
Tue 27/1
1 room, 2 guests
Deals from
C$ 264
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
C$ 264
Double room, bed type unknown
C$ 264
Double room, bed type unknown
C$ 269
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Grand Oasis Palm hotel and resort offers family-friendly accommodations at the entrance to the Hotel Zone in Cancun. This all-inclusive resort is within walking distance of plenty of bars, restaurants, and shopping, and offers its own on-site spa and wellness center for guest enjoyment.

The resort provides an array of activities and entertainment options that are great for guests traveling with children. These include a variety of children’s programs and a kid’s club. There is also a kid’s pool area that features waterslides and a splash zone.

The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. There are three outdoor pools in total, as well as an outdoor tennis court, a business center, and a marina at the resort. Complimentary Wi-Fi is available in the lobby. There are also 10 bars and lounges on the property.

There are 594 guest rooms and suites at this resort, including family rooms. All of the guest rooms include iPod docking stations, flat-screen TVs with premium channels, sitting areas, premium bedding, scenic ocean and garden views, and private bathrooms with deluxe amenities. Dry cleaning and laundry services are available for guest convenience. The hotel also offers meeting rooms for small gatherings and events.

7.4
Good rating
Based on 3,618 verified guest reviews

Latest deals for Grand Oasis Palm

Mon 26/1
Tue 27/1
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Pool table

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.4
Good
3618 verified ratings
Wonderful
1230
Very good
615
Good
491
Okay
281
Fair
285
Mediocre
208
Poor
508

Summary of reviews

Guests say
Guests appreciated the great location and spacious rooms with beautiful views. However, many reviews highlighted issues with cleanliness, food quality, and service, which detracted from the overall experience. The atmosphere was often described as uncomfortable, and guests faced challenges with amenities such as the buffet and beach chairs.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Atmosphere3 out of 10
Service2.5 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If ...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation w...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking
6.8
Okay
Anonymous, Feb 2016
Pros (+) Steps from the ocean, huge pools, clean, close to public transportation.able to visit sister hotels(oasis)
Cons (-) Food was horrible, two small elevators for huge hotel, to many children, the entertainment team sucks, not much to do if weather doesn't allow pool/beach usage, and sales people through out the hotel trying to get you to buy ANNOYING!

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 1230050453

Essential information about Grand Oasis Palm

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
December
C$ 402
C$ 401
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 46% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • If you’re after a cheap room at Grand Oasis Palm, then you should consider staying during the low season. The cheapest deals can generally be found in July and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Oasis Palm, plan to stay on a Sunday or Friday. The most expensive day is usually Monday.
  • The cheapest price a room at Grand Oasis Palm was booked for on KAYAK in the last 2 weeks was C$ 357, while the most expensive was C$ 419.
  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool on-site.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

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4-star hotel
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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.5
4.6 km
Cancun
15.2 km