Guest reviews
Overall rating
7.3
Good
Based on 6,402 reviews
Cleanliness
8.6
Comfort
8.3
Pick-up/Drop-off
8.6
Value for money
8.4
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Excellent Service
Pros: The agent at the counter was very nice and efficient. The attendant at the garage was very nice and pleasant. The return process was simple along with the 3rd attendant was also very courteous and welcoming.
Cons: Nothing
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10.0
Pros: Convenient, everything went quickly, pickup and return.
review from
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10.0
Easy to rent a car
Pros: Customer service was on point. Cars are nice and clean.
Cons: N/A
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8.8
Pros: Excellent customer service in PNS.
Cons: Car had minor body issues - multiple scratches, windshield pits, door dents & air-dam damage. There was no attendant in the car area, so had to note the damage & return to the rental counter to report the condition of the car. Also, the driver side windshield wiper very much needed to be replaced. Windshield needed cleaning on the inside.
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2.0
Bald tires and rain
Pros: Nothing
Cons: The rental had bald tires to the point of dangerous when it rained
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6.4
Pros: Customer service inside the airport was amazing!
Cons: Because of how awful the customer service was via the 800 number I chose to go with a different company. There was no local person to talk to, and the 800 number representative was not helpful and extremely frustrating to talk to.
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10.0
Pros: I needed to downgrade the car size and they were very accommodating and it took just minutes to accomplish the task.
Cons: none
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2.0
Wasn't able to rent
Pros: Nothing
Cons: That even though I had the money for the car and a debit card, because of my low credit score (tons of student loan debt) I was left stranded for two weeks with out a vehicle. Had I known about this issue, I would've gone thru another company. I understand that there are crappy people out there, but a credit score is not an accurate rating situation for a potential customer.
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10.0
Pros: Everything
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10.0
Great experience!!!
Pros: Amazing and fast service, great price for the car we got and drop off was super fast and friendly!!!
Cons: Nothing, everything was great
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2.0
Cons: Reserve it for $126.00 and go pickup the car $244.00 oh this add on and this charge. Not even counting insurance. Check it out before reserve though kayak
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10.0
Pros: Service was great, associate at the counter was very nice, professional and helpful. Car was nice and clean as well.
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10.0
Excellent Service
Pros: The agent at the counter was very nice and efficient. The attendant at the garage was very nice and pleasant. The return process was simple along with the 3rd attendant was also very courteous and welcoming.
Cons: Nothing
review from
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10.0
Pros: Convenient, everything went quickly, pickup and return.
review from
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10.0
Easy to rent a car
Pros: Customer service was on point. Cars are nice and clean.
Cons: N/A
review from
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8.8
Pros: Excellent customer service in PNS.
Cons: Car had minor body issues - multiple scratches, windshield pits, door dents & air-dam damage. There was no attendant in the car area, so had to note the damage & return to the rental counter to report the condition of the car. Also, the driver side windshield wiper very much needed to be replaced. Windshield needed cleaning on the inside.
review from
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10.0
Pros: I needed to downgrade the car size and they were very accommodating and it took just minutes to accomplish the task.
Cons: none
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10.0
Pros: Everything
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10.0
Great experience!!!
Pros: Amazing and fast service, great price for the car we got and drop off was super fast and friendly!!!
Cons: Nothing, everything was great
review from
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10.0
Pros: Service was great, associate at the counter was very nice, professional and helpful. Car was nice and clean as well.
review from
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2.0
Bald tires and rain
Pros: Nothing
Cons: The rental had bald tires to the point of dangerous when it rained
review from
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6.4
Pros: Customer service inside the airport was amazing!
Cons: Because of how awful the customer service was via the 800 number I chose to go with a different company. There was no local person to talk to, and the 800 number representative was not helpful and extremely frustrating to talk to.
review from
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2.0
Wasn't able to rent
Pros: Nothing
Cons: That even though I had the money for the car and a debit card, because of my low credit score (tons of student loan debt) I was left stranded for two weeks with out a vehicle. Had I known about this issue, I would've gone thru another company. I understand that there are crappy people out there, but a credit score is not an accurate rating situation for a potential customer.
review from
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2.0
Cons: Reserve it for $126.00 and go pickup the car $244.00 oh this add on and this charge. Not even counting insurance. Check it out before reserve though kayak
review from
Other suppliers in Pensacola scored
Where can I find Dollar car rentals in Pensacola?
2430 Ap Blvd, Dollar car rentals
Address
2430 Ap BlvdHours
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
Phone
+1 866 434 2226Top tips for renting a car from Dollar in Pensacola
- 25% of our users found rental cars from Dollar in Pensacola for C$ 36 or less
FAQs about renting a car from Dollar in Pensacola
How much does it cost to rent a car from Dollar in Pensacola?
On average a rental car from Dollar in Pensacola costs C$ 46 per day.
What is the most popular rental car from Dollar in Pensacola?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Pensacola.
How many car rental locations does Dollar have in Pensacola?
Dollar has 1 rental location in Pensacola. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Pensacola airport (PNS)?
Yes
Does Dollar offer shuttle or airport pick-up services from Pensacola airport (PNS)?
Yes