Book E-Z Rent-A-Car car rentals in Jacksonville

Jacksonville, FL, United States
3 Oct — 10 Oct
Jacksonville, FL, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

"Super fast and friendly s."(in 69 reviews)
"The ."(in 765 reviews)
" drop off was easy"(in 742 reviews)

Cons

"The was horrible"(in 134 reviews)
"Shuttle bus was "(in 60 reviews)
"The and smelled bad."(in 36 reviews)

Reviews for E-Z Rent-A-Car in Jacksonville

Overall Rating6.1 GoodBased on 53 reviews
Cleanliness
6.1
Comfort
6.3
Overall
5.8
Pick-up/Drop-off
5.8
Value for money
6.2

Recent reviews

Traveler rating
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Find reviews that mention:
4.8
What the Fog?Pros:The car seat came absolutely soaking wet. We had the hardest time with the car continually fogging up. It was fine when parked but as soon as we turned it on, nothing but fog. It was actually dangerous. Also, seats 5 but if you are the unfortunate one to sit in the back middle seat you will be uncomfortable. It is so high your head touches the roof and you feel squished even though there is room. Finally, we were told that the rental office opened at 5am. They don't. The 800 number only gave us grief and attitude.Reviewed 17 Jan. 2017
review fromkayak
6.0
Pros:The SUV and price was great.Cons:I reserved through Kayak for the lowest price. It produced E-Z Rent-A-Car. Once I landed, the rental office was not at the airport like all the other car rentals. It was off site, and no one answered the phone number on the confirmation. I had to pay for a ride to their office. To make matters worse, the physical address on my confirmation email was their old address. They moved and were still using the old address. After tracking down the correct address and paying for the ride there, we pull up and the sign reads "Wally Park". No where is there a sign "E-Z Rent-A-Car". I go inside and asked the clerk, he confirms it's E-Z Rent-A-Car. However, my rental receipt has Advantage Rent A Car, not E-Z Rent-A-Car. Who are these people? Next time, I will stay with the name brand car rentals.Reviewed 6 Apr. 2016
review fromkayak
2.0
Stay away from E-Z Rental: cars are not reliablePros:The only good thing about E-Z Rental was that after a horrendous experience, they gave us a brand new, upgraded vehicle. There was also a very nice lady working in the car lot who saw my family with young kids waiting and gave us all a free bottle of water.Cons:We had an absolutely horrendous experience with E-Z Rental. First, we had an extremely long wait to get our vehicle, at least 45 minutes. Second, they gave us an unreliable car. Sitting in the passenger seat, I could feel intense vibration in the vehicle. I said something to my husband about how uncomfortable it was. But we pressed on, we thought this is what we got for trying to save a little money on a rental car. But no amount of savings is worth putting my family's lives at risk. As we continued on the vibration continued to get stronger and stronger. It was so bad, I finally called E-Z Rental Roadside Assistance. She could hear the vibration through the phone and said we should get off the road immediately. We got to an exit, got to a gas station, and asked what they would do. She patched us in to the Jacksonville airport location. It was 9pm at night and thw employee there said there was nothing he could do until the next morning and that they couldn't pay for our hotel. Basically we were stranded with an undrivable car and no hotel, 3.5 hours from our final destination. My husband called AAA and they came to change our tire. The mechanic said he was absolutely shocked that a rental company would give us a car with a tire in that condition. The inside of the tire was completely shredded. I shudder to think what would have happened to my family if that wheel had popped on the expressway and we lost control of our vehicle. My husband then drove our car back to the Jacksonville airport with the donut on it at 6am so he could be there when the manager got in. They gave us half off our rental car which basically covered our hotel for the night and our AAA membership which covered changing the tire. I'm shocked that they weren't able to do more for us, given the fact that they put my family's lives at risk and then weren't willing to pay for our hotel when we were stranded at night, still far from our intended destination. I will never rent from E-Z Rental again.Reviewed 14 Jan. 2017
review fromkayak
4.8
Don't believe the advertised reservationCons:The online reservation clearly stated unlimited miles. But when I'm standing at the reservation desk after I'm already at the point of no return I'm informed I am limited to a total of 300 miles, with each mile afterwards at $0.55 per mile. The whole purpose of the rental was for a trip that far exceeded the allowable mileage bringing my total out of pocket expense nearly four times the advertised rental rate. Even after I showed the manager my reservation and what was advertised he informed me it was a private company and that's their policy and if I didn't like It go somewhere else. Unfortunately I was stuck with no ride and no time to spare. I will not be using this service ever again.Reviewed 24 Jan. 2017
review fromkayak
2.0
Never set foot in the carCons:Flight schedule changed, called number provided by kayak, agent said they noted my travel changes and not to worry because they were open 24 hours. Showed up, car company was not in airport and closed. Called their help desk the next day, no answer, and no response to "contact us" on their site. Kayak rep said wasn't their problem and they would adjust phone number on email to the actua company next time, because number provided by kayak was not he number of the actual car company, even though the agent that answered said they would adjust my arrival time.Reviewed 8 Feb. 2016
review fromkayak
5.2
Watch out for mileage fees!!Cons:When I reserved the car it was listed with unlimited mileage. I prepaid for the rental. Upon arrival to pick up the car the agent informed me that the car only included 150 miles per day. Any extra miles would be $0.55 per mile. Or I could pay $20 per day for unlimited. The manager made me agree to pay the $0.55 per mile before I left with the car. Since the car was a prepaid rental I could not ask for a refund and go to another car company, Beware of the unscrupulous business practices and bait and switch with mileage fees.Reviewed 22 Feb. 2018
review fromkayak
4.8
Pros:The car, a Kia sedan, was peppy and easy to drive. The young women at the counter were friendly. It was easy to get back to the airportCons:The only way to access the pick-up van from the airport was by phone. Unfortunately, the # listed on the Kayak web page had the wrong area code!!!!! I was given 914 instead of 904 (I printed out the page as evidence). So I called some poor person in California over and over again, thinking that I had been scammed by a fake care rental company. The fact that I had to take a van to Wally Park, not EZ Car Rentals, was doubly confusing and was not listed on the Kayak web page. Not using Kayak again for car rentalsReviewed 23 Jan. 2018
review fromkayak
5.6
Car did the job, terrible customer servicePros:The rental car was clean and had everything we needed. Good gas mileage.Cons:The customer service was horrible. When I arrived there was a man working the desk and a woman walking around in back. It took him 10 minutes to log into the computer and when I asked if someone else could help in the mean time he replied he was the only one there. He had a terrible attitude and had no sense of urgency. When he finally got to me (20min later) he tried to give me an old mini van rental, stating that I wouldn't have to wait. I wanted the economy car that I had requested. Well that took another 20 minutes for him to continue with other customers before going out to pick out which car I would get (had to find it in the lot). Overall, I mentioned several times that I was on a schedule and had a reservation to get to. He didn't seem to care of take that into consideration at all. It took 45 minutes for me to complete my rental and get my car. I was late for my reservation and will likely not rent from this company again. A little extra money is worth my time and happiness.Reviewed 31 Oct. 2016
review fromkayak
2.0
Vehicle smelled like VomitCons:I arrived at pick up location only to inspect vehicle and find that it smelled like vomit and the seats and carpet floors were stained...customer rep seemed disinterested and unapologetic...I canceled the reservation because they didn't have another comparable vehicle and they are still charging me $50 for canceling after I was inconvenienced and had to pay almost double at another location because of the short notice....will never use that company againReviewed 20 Sep. 2016
review fromkayak
9.2
Pros:Car was great, it was really quick getting in and out with the rental. Drop off was also super quick.Cons:Everything went really well.Reviewed 9 Mar. 2018
review fromkayak
4.0
Cons:I arrived early in the morning on Friday and was informed that ez rental car was closed until 6am so I could not pick up the car. I was never informed of the hours so I had to rent a different car from a different company that was open 24 hours. Not satisfied with the outcome.Reviewed 30 Oct. 2018
review fromkayak
5.6
Cons:The light of the tire aire pressure level was on. When I checked tires were below to the recommended level. So that showed me that they didn't check it before received it. The returned was zero in Customer Service.Reviewed 27 Jul. 2016
review fromkayak

Where can I find E-Z Rent-A-Car car rentals in Jacksonville?

1201 Airport Blvd, E-Z Rent-A-Car car rentals

Address

1201 Airport Blvd

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 941 741 4519

Good to know

Most popular car type

Economy

Top tips for renting a car from E-Z Rent-A-Car in Jacksonville

  • Economy rental cars from E-Z Rent-A-Car in Jacksonville are around 43% cheaper than other car types, on average

FAQs about renting a car from E-Z Rent-A-Car in Jacksonville

  • As the situation changes with coronavirus (COVID-19) E-Z Rent-A-Car will continually update its policies accordingly. Please contact E-Z Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of E-Z Rent-A-Car here: Coronavirus (COVID-19) update from E-Z Rent-A-Car

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type from E-Z Rent-A-Car in Jacksonville.

  • E-Z Rent-A-Car has 1 rental location in Jacksonville. Take a look at our E-Z Rent-A-Car rental location map to find the best rental cars near you.

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