Book Economy Rent a Car car rentals at Ontario Airport

Ontario, CA, United States - Ontario
18 Aug — 25 Aug
Same drop-off
Ontario, CA, United States - Ontario
Thu 18/8
Noon
Thu 25/8
Noon
Driver's age:

Pros

"2nd worked without issue."(in 721 reviews)
"The was in good condition and the shuttle bus arrived pretty fast"(in 721 reviews)
"Using the rented for pickup and dropoff."(in 721 reviews)

Cons

"dirty and terrible customer service."(in 1423 reviews)
"No registration papers in the ."(in 1423 reviews)
"Could not drive to New Mexico"(in 1423 reviews)

Reviews

Overall Rating5.3 OkayBased on 45 reviews
Cleanliness
5.4
Comfort
5.6
Overall
4.9
Pick-up/Drop-off
5.2
Value for money
5.3

Recent reviews

Traveler rating
9
5
8
14
0
Find reviews that mention:
8.4
Cons:The regidtrstrstion tags erre expired. No registration papers in the car. No receipt given. it was very sketchy.Reviewed 8 Jan. 2020
review fromkayak
10.0
Pros:The staff overall made my first experience well worth it.Cons:Honestly, there’s nothing that needs to be better.Reviewed 24 Dec. 2019
review fromkayak
4.8
Cons:The car they gave us started to sputter with check engine light on within first 10 miles. Had to stop at a gas station and wait nearly an hour for them to bring us a new car. 2nd car worked without issue.Reviewed 18 Nov. 2019
review fromkayak
2.0
Pros:They dropped me off at another rental car companyCons:Provide the vehicle I requested. I needed a convertible for my Nieces sweet 16 ordered and paid for when arrived all they had was hard tops and the lady at the front desk wanted me to drive to Santa Ana to pick one up the location of pick up was supposed to be at Ontario airportReviewed 20 May 2019
review fromkayak
4.4
Cons:The car was dirty inside when I picked it up. On the first day of my rental the oil change light came on. It was also advertised as unlimited miles in 3 different places including my confirmation email. However, I was told I only had 150 miles a day when I picked it up. I had to pay for More miles.Reviewed 4 Apr. 2019
review fromkayak
2.0
Cons:They are off site and had no way to get me there. I was told to wait for a shuttle and after an hour I canceled the reservationReviewed 20 Mar. 2019
review fromkayak
2.0
Terrible bad experienceCons:When i did my reservation it said unlimited miles and when i went to pick up the car they told me it was only 185 miles per day so they charged me 20 dls more per day to be unlimited. Didn't like it at allReviewed 7 Jan. 2019
review fromkayak
2.0
Pros:NothingCons:We were charge one price online and when we arreive to pick the car up we were charge another $166 and they charge the deposit instead of putting it on hold The worst place ever you should read the reviews on yelp about this place 95%bad and everyone is complaining about the same thing they are taking people money never again I really wanted to contact the authorities to investigate this placeReviewed 23 Oct. 2018
review fromkayak
2.0
Local driving only and extra fees were high.Pros:NothingCons:Local driving only and extra fees were high. Would've been helpful to find out before I got dropped off.Reviewed 13 Jun. 2018
review fromkayak
4.8
Would not want to deal with them again.Pros:The car was in good condition and the shuttle bus arrived pretty fast.Cons:After I made the reservation, I logged in the website to double check all the information was correct but found out the booked dates shown on their website was totally off. Called the customer services and they insisted the reservation would have no problem. Not feeling comfortable with the booking, I requested cancellation but they refused to because I booked it through the third party website, Kayak. I was left with no choice but keeping my fingers crossed. The pick up place was not in the regular car rental area by the airport which they did not specify in the email. I was already at the car rental area then realized they are actually inside a small inn so had to call them whereas the local office number was not in the confirmation email so I had to call the main office of the company then got transferred. There was a tiny working station inside Folk Inn for pickup and drop-off. The staffs were ok but did not greet customers warmly. I had to wait for 20 minutes to talk to them even I already had reservation while the prior customer were having some insurance issue, all due to that they had only one computer working. The company also requires the customer to clean the car themsleves as there is a $100 fine even if you left a piece of paper in the car when returning. I am really amazed that the company is still running with this kind of service.Reviewed 28 Apr. 2018
review fromkayak
7.6
Pros:Easy going stress free. Little on the sketchy side...that may be to heavy of a word but you know...not quite like typical car rental lot one expects at the airport.Cons:Tried to get me to change from a mini van to small suv very low pressure, however.Reviewed 5 Apr. 2018
review fromkayak
4.4
False advertisingCons:When I reserved the car online it advertised unlimited miles. When I got there they told my to read the fine print . I ended up having to pay an additional 150 for miles and other fees . Worst deal false advertising cost me doubleReviewed 4 Apr. 2018
review fromkayak

Economy Rent a Car car rentals near Ontario Airport

204 N Vineyard Ave, Economy Rent a Car car rentals

Address

204 N Vineyard Ave

Phone

+1 800 201 8088

Top tips for renting a car from Economy Rent a Car at Ontario Airport

  • Economy rental cars from Economy Rent a Car at Ontario Airport are around 57% cheaper than other car types, on average

FAQs about renting a car from Economy Rent a Car at Ontario Airport