Book Economy Rent a Car car rentals in Queens

Cons: Too many hidden fees and the charge for the use of the Ez pass is excesive for the service charge

Pros: Reasonably helpful staff. There was a considerable wait getting picked up on arrival. Very little, though, returning.

Cons: Biggest complaint not with staff, who were young but competent. But I was required to provide proof of insurance in order to waive the company's own. Fortunately my wife was at home and could send a photo of insurance card. I was given no indication in advance. Could have been a bad scene.

TERRIBLE

Pros: THE RENTAL COMPANY DID NOT HAVE THE VEHICLE THAT I REQUESTED. I HAD TO GO ANOTHER RENTAL COMPANY AND PAY EXTRA MONEY. I WILL NEVER USE YOUR SERVICES EVER AGAIN. TERRIBLE.

Cons: I waited at the airport for 1.5 hours for their free shuttle to pick me up and bring me to the rental car office

Pickup experience was awful

Pros: People were nice. Car was fine. They take a video of the car before you drive away so you don't have to worry about prior damage.

Cons: The pickup shuttle doesn't run all the time. You have to call when you get to the terminal. We called, but missed seeing the shuttle, so we had to wait for a second time...almost an hour to get the car. Not worth the $10 savings over in-airport rental services.

Pros: The vehicle was nice

Cons: The $200-$350 deposit and being held responsible for things that are obviously not your fault.

Was ripped off!

Pros: NOTHING

Cons: I was charge so much and got shitty car! They told me they upgrading me for a small suv and turn out to be a shitty car!

Pretty Bad

Cons: The car had no smoking signs everywhere, but smelled terribly of smoke (and we had our baby in the car) so we needed to drive with the windows open often; The car was rented to us with low tire pressure, which is very dangerous; The tank of gas was not full when we drove out of the lot with the car, but we had to return it full -- which feels like theft. All of these things should be illegal.