Book Hertz car rentals in Queens

Reviews for Hertz in Queens

Recent reviews

Traveler rating

Excellent

6

Good

3

Okay

1

Mediocre

12

Poor

0

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pick up the carlocation was closed

car was cleangreat experience

rented a carcredit card

car availablefriendly staff

wrong locationpick up and drop

2.0

Pros:NothingCons:I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.Reviewed 13 Feb. 2021

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2.0

Cons:Worst experience I’ve ever had with a rental companyReviewed 7 Feb. 2021

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5.2

Pros:The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:If the hertz desk at ditmars was manned at drop off timeReviewed 18 Aug. 2020

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8.8

Pros:No wait, fine service, clean car at excellent priceCons:was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.Reviewed 9 Jun. 2020

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6.4

Cons:Got into a small accident and was left stranded by Hertz. It took 2.5 hours to confirm a tow truck was even on the way. Then Hertz's solution was having me drive on a donut for 45 miles in the wrong direction to pick up a replacement car. This added 6 hours to my drive. Also, it was a 50/50 shot as to whether employees would be helpful. Was hung up on 2x by Emergency Roadside Assistance and had to keep calling back and getting put back in the queue. It was MADDENING and made a stressful situation way worse than it needed to be.Reviewed 7 Oct. 2019

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2.0

Cons:You need to stop booking on July 4 th if the pick up place is closed.Reviewed 6 Jul. 2019

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8.0

A BreezePros:Dropping the car was easy. The attendant was really nice.Cons:The city is like a garbage. Traffic was at its worst.Reviewed 5 Jun. 2018

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7.2

More feesPros:When searching on Kayak, I thought I had a great deal. $139.00 for the rental.Cons:When I came out of the dealer I had so many fees and taxes, it came to $223. Way more. I feel - Hertz ripped me off.Reviewed 4 Jan. 2018

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6.0

Pros:Clean and nice car. Rental extension was easy and inexpensiceCons:The hotel lobby needs more than 1 person to assist. Very friendly guy but it took 40 min to get the car due to waiting as only one person could assist each customer (about 15-20min per person)Reviewed 18 Sep. 2017

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3.6

Cons:I had a very bad experience, and i would like some of my money refunded. I have been told that the Hertz staff with whom I spoke put notes in the account. I was given a choice to pick-up a car as late as 9 pm, if i am not mistaken. I scheduled a pick-up for 6 pm, but learned that the office from which I was supposed to pick-up closed at 6 pm. How can I pick-up a car at 6 pm from an office that closes at 6 pm? You then charged me more than thirty dollars to pick-up the car at a different location. I request a refund of the difference between the original rate, approximately $72., and the final rate of approximately $114. Please respond to me at gregkuntashian@netscape.com as soon as possible.Reviewed 19 May 2017

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2.0

Cons:Terrible experience due to details aboveReviewed 11 Apr. 2017

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2.0

Cons:We waited over an our to get our car, the car we got smelled like marijuana and throw up, the attendant left another rental cars key in our car so we had to turn around and come back and give it to him, adding another half our to our trip. Awful experience.Reviewed 11 Apr. 2017

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More

• 8.0 /10Enterprise Car Rentals at Queens
• 5.6 /10Budget Car Rentals at Queens
• 5.1 /10Economy Rent a Car Car Rentals at Queens

• Has the Hertz rental car policy in Queens changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Queens?

  On average a rental car from Hertz in Queens costs C$ 57 per day.

• What is the most popular rental car from Hertz in Queens?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Queens.

• How many car rental locations does Hertz have in Queens?

  Hertz has 3 rental locations in Queens. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes