Book Hertz car rentals in Queens

Reviews for Hertz in Queens

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

6

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car was cleanpick up the car

car availablerented a car

location was closedwrong location

pick up and drop

2.0

Booked through kayak for a 7 seater paidthe full amount for booking. They gave me co formation then I made plans with my family to go somewhere when I went 8am on the day I was told there's no 7 seater for me even though they accepted the payment and confirmed my booking. We ended up cancelling our plans evryoke was very upset 😡 and all i got from the person at the centre is there nothing I can do you gotta call the help line to see if they can help I called wasted my time on the phone for someone to pick up and tell me there's no cars they can offer me a refund. Very disappointed and a very bad experience I will never use kayak or hertz again in my life.Reviewed 13 Jul. 2022

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10.0

Staff was very helpful and nice to work with.Reviewed 14 Jun. 2022

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2.0

Hertz canceled my appointment and moved the rental to another inconvenient location the night before the rental was due. The new hertz also lost my ezpass and the car felt old and way passed it's prime.Reviewed 8 Nov. 2021

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1.9

Hertz closes at 5pm, could not accept their bankers hours.Reviewed 18 Sep. 2021

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1.9

The supervisor was very inefficient and unprofessional.Reviewed 17 Jul. 2021

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2.0

Pros:NothingCons:I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.Reviewed 13 Feb. 2021

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2.0

Cons:Worst experience I’ve ever had with a rental companyReviewed 7 Feb. 2021

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5.2

Pros:The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:If the hertz desk at ditmars was manned at drop off timeReviewed 18 Aug. 2020

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8.8

Pros:No wait, fine service, clean car at excellent priceCons:was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.Reviewed 9 Jun. 2020

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6.4

Cons:Got into a small accident and was left stranded by Hertz. It took 2.5 hours to confirm a tow truck was even on the way. Then Hertz's solution was having me drive on a donut for 45 miles in the wrong direction to pick up a replacement car. This added 6 hours to my drive. Also, it was a 50/50 shot as to whether employees would be helpful. Was hung up on 2x by Emergency Roadside Assistance and had to keep calling back and getting put back in the queue. It was MADDENING and made a stressful situation way worse than it needed to be.Reviewed 7 Oct. 2019

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2.0

Cons:You need to stop booking on July 4 th if the pick up place is closed.Reviewed 6 Jul. 2019

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6.0

Cons:i have not been informed that i need to have deposit money on my credit card and that hertz will block my money. the thing that was written in my confirmation was "due at the counter = 0", and nothing about the 200 $ more that hertz wanted from me. overall a poor experienceReviewed 12 May 2019

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• 4.4 /10Economy Rent a Car Car Rentals at Queens

• Has the Hertz rental car policy in Queens changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Queens?

  Standard (Nissan Frontier or similar) is the most frequently booked rental car type from Hertz in Queens.

• How many car rental locations does Hertz have in Queens?

  Hertz has 5 rental locations in Queens. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes