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10.0
Everything was excellentReviewed 30 Dec. 2022
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10.0
The car had not been washed and there was a film on the windshield and other windows that made it difficult to see clearly. I had to stop at a service station and clean all of the windows, inside and out. Other than that, it was great.Reviewed 9 Jun. 2022
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10.0
Professional, helpful staff. Expedient service.Reviewed 30 Sep. 2021
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10.0
The process was extremely simple. I recommend.Reviewed 22 Aug. 2021
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4.0
Pros:The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.Cons:I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.Reviewed 23 Apr. 2021
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6.0
Pros:The car felt very cleanCons:Almost an hour for pick-up. Same car category as Hertz, much lower quality.Reviewed 7 Apr. 2021
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8.0
Pros:Need to let someone know about the deposit and what is needed for this 😩Cons:BOOKING TOO MANY PEOPLEReviewed 19 Mar. 2021
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10.0
Pros:Excellent rideCons:NothingReviewed 16 Mar. 2021
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6.0
Pros:They did call to let me know there were no cars availableCons:Need to update inventory so people would know ahead of time about availabilityReviewed 2 Mar. 2021
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10.0
Pros:Staff was friendly and helpful. Quick and easy rental. Good price. Decent car.Cons:The aux hookup system was out dated and we were unable to load the map from phone to car screen.That was irritating and unheard of these daysReviewed 21 Dec. 2020
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2.8
Pros:Easy check in serviceCons:Waited 45 minutes to speak to an agent to pick up my rental. The agent told me they didn’t have a compact car for me and I’d have to wait an unknown amount of time or take a mini van. I was in Houston for a scheduled event I couldn’t be late for and very uncomfortable driving a mini van.Reviewed 19 Oct. 2020
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9.2
Pros:Not any fault of Enterprise, but the car rental facility at IAH is vast and confusing for many people.Reviewed 3 Jul. 2020
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