Book Enterprise car rentals in Palm Desert

Reviews for Enterprise in Palm Desert

Recent reviews

Traveler rating

Excellent

6

Good

0

Okay

0

Mediocre

4

Poor

0

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car was greatgreat experience

get the carpick up and drop

car availableairport location

great servicegreat customer

staff was very helpfulcustomer service

2.0

Cons:You guys booked me for a car that WAS NOT AVAILABLE...That, in plain, simple english...SUCKS...I will never use KAYAK for CAR RENTALS..EVER AGAINReviewed 1 Feb. 2021

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2.0

Pros:The location was closed when I arrived. I don't know why I was able to scheduled this pick up time when the office is closed. Great job kayak.Cons:Literally everything.Reviewed 1 Feb. 2021

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9.2

Cons:We wanted to drop off the van at Palm Springs Airport (having picked it up at Palm Desert) and were initially told that we could not do it under any circumstances.) However, when we called back we were told that we could do it for a $50 fee. This was acceptable because of the convenience to do so. Palm Springs Airport and Palm Desert are very close together so it was difficult to see why this alternate drop off was a big deal and required a "penalty fee". We gave plenty of notice and no other customers were inconvenienced. Frank EppingerReviewed 29 Dec. 2016

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9.6

Pros:Great Service. Charges were as expected and transparent. Vehicle in good condition. Required shuttle from airport, but shuttle was on time, safe driver, and convenient.Reviewed 2 Nov. 2020

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2.0

Pros:They called the morning of to tell me they didn’t have any cars! I expect not to be charged!Cons:Horrible! They take your reservation. Then call and leave a message saying they have no cars!!Reviewed 26 Mar. 2021

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10.0

Pros:Very easy!!! Beat experience.Reviewed 3 Apr. 2021

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10.0

Pros:The staff was great and my drop off was super easy.Cons:Couldn't get the bluetooth to work in the carReviewed 3 May 2021

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2.0

Pros:Did not have car I ordered. Tried to get me to take smaller car. I refused. Was given a hard time by salesman and then he went away. Tried to speak to manager, was ignored. Staff very unfriendly. I had to leave without a car. Was a disaster. I went to Avis and was treated as a customer should be. Rented a car to my choice for 2 weeks.Cons:more honest treatment of a customer. A manager that would listen to my problem. A less hostile attitude. Have used Enterprise in the past, would never use again.Reviewed 1 May 2021

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8.0

Cons:Dripped oil on my hosts concrete driveway. Not a pleasant experience with him over that. I think the service tech didn't wipe the oil from the cowling when the oil was changed. Otherwise a good experience with EnterpriseReviewed 4 Mar. 2019

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10.0

Pros:Friendly, prompt, painlessCons:nothingReviewed 10 May 2018

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10.0

Pros:Easy and wonderfulReviewed 9 Aug. 2016

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2.0

Cons:I did not get the car. My search was for the Palm Spring, CA airport. Not sure how I did this, but my reservation was with the off site Enterprise facility instead of the airport site. The off site closed at noon. I arrived at the airport in the afternoon and discovered my error when I went to the Enterprise counter. The men working the counter were not helpful at all, except to offer me a car at over $400 when I had one reserved at $190 for the week. They offered me no solutions. I went to Avis and they were very helpful to me.Reviewed 1 May 2017

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More

• 4.5 /10Avis Car Rentals at Palm Desert
• 6.5 /10Hertz Car Rentals at Palm Desert

• Has the Enterprise rental car policy in Palm Desert changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in Palm Desert?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Enterprise in Palm Desert.

• How many car rental locations does Enterprise have in Palm Desert?

  Enterprise has 2 rental locations in Palm Desert. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Palm Springs airport (PSP)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Palm Springs airport (PSP)?

  Yes