Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,852 reviews
Cleanliness
8.4
Comfort
8.6
Pickup/Dropoff
8.3
Value for money
8.3
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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8.0
Cons: Dripped oil on my hosts concrete driveway. Not a pleasant experience with him over that. I think the service tech didn't wipe the oil from the cowling when the oil was changed. Otherwise a good experience with Enterprise
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8.0
Pros: Great car, good mileage, clean.
Cons: Their printer was down so we didn't get a receipt.
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10.0
Pros: Excellent customer service at this location.
review from
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10.0
Pros: Friendly, prompt, painless
Cons: nothing
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2.0
Worst rental experience yet
Pros: Zilch.
Cons: Made on-line reservation. When I showed up, was told no cars. I could "hang out" and see if one became available. Really. 30 minutes before closing? Turns out they closed and I didnt get a car. Thanks for nothing.
review from
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4.8
Cons: When I booked this car Online, the TOTAL was $136.36 including taxes and fees. When I arrived to pick it up, they said it was to be $145.94 and that the Taxes and Surcharges were NOT included. I then had to pay them the extra amount. NOT HAPPY.
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2.0
Did not have the Car I needed Large SUV or VAN
Cons: DID not have car I need it. A large SUV or Mini Van
review from
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10.0
Great customer service
Pros: They pick me up from my home and when I had to drop the vehicle off they gave my wife a ride back to work , it was so helpful and I thank them very much
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10.0
Pros: Loved all of the staff at Enterprise. We felt that they really understood how to make a travel experience memorable and trouble free. Will definitely use Enterprise for all of our car rental needs in the future.
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2.0
Cons: I did not get the car. My search was for the Palm Spring, CA airport. Not sure how I did this, but my reservation was with the off site Enterprise facility instead of the airport site. The off site closed at noon. I arrived at the airport in the afternoon and discovered my error when I went to the Enterprise counter. The men working the counter were not helpful at all, except to offer me a car at over $400 when I had one reserved at $190 for the week. They offered me no solutions. I went to Avis and they were very helpful to me.
review from
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4.0
Dirty Car
Pros: Quick Drop off
Cons: Very Dirty Car. Had to wait another 30 mins for the car to get cleaned
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10.0
Pros: The staff was very friendly
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10.0
Pros: Excellent customer service at this location.
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10.0
Pros: Friendly, prompt, painless
Cons: nothing
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10.0
Great customer service
Pros: They pick me up from my home and when I had to drop the vehicle off they gave my wife a ride back to work , it was so helpful and I thank them very much
review from
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10.0
Pros: Loved all of the staff at Enterprise. We felt that they really understood how to make a travel experience memorable and trouble free. Will definitely use Enterprise for all of our car rental needs in the future.
review from
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10.0
Pros: The staff was very friendly
review from
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8.0
Cons: Dripped oil on my hosts concrete driveway. Not a pleasant experience with him over that. I think the service tech didn't wipe the oil from the cowling when the oil was changed. Otherwise a good experience with Enterprise
review from
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8.0
Pros: Great car, good mileage, clean.
Cons: Their printer was down so we didn't get a receipt.
review from
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2.0
Worst rental experience yet
Pros: Zilch.
Cons: Made on-line reservation. When I showed up, was told no cars. I could "hang out" and see if one became available. Really. 30 minutes before closing? Turns out they closed and I didnt get a car. Thanks for nothing.
review from
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4.8
Cons: When I booked this car Online, the TOTAL was $136.36 including taxes and fees. When I arrived to pick it up, they said it was to be $145.94 and that the Taxes and Surcharges were NOT included. I then had to pay them the extra amount. NOT HAPPY.
review from
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2.0
Did not have the Car I needed Large SUV or VAN
Cons: DID not have car I need it. A large SUV or Mini Van
review from
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2.0
Cons: I did not get the car. My search was for the Palm Spring, CA airport. Not sure how I did this, but my reservation was with the off site Enterprise facility instead of the airport site. The off site closed at noon. I arrived at the airport in the afternoon and discovered my error when I went to the Enterprise counter. The men working the counter were not helpful at all, except to offer me a car at over $400 when I had one reserved at $190 for the week. They offered me no solutions. I went to Avis and they were very helpful to me.
review from
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4.0
Dirty Car
Pros: Quick Drop off
Cons: Very Dirty Car. Had to wait another 30 mins for the car to get cleaned
review from
Other suppliers in Palm Desert scored
Where can I find Enterprise car rentals in Palm Desert?
73088 Highway 111, Enterprise car rentals
Address
73088 Highway 111Phone
+1 760 341 4470Top Tips For Renting a Car from Enterprise in Palm Desert
- Standard rental cars from Enterprise in Palm Desert are around 22% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Palm Desert
What is the most popular rental car from Enterprise in Palm Desert?
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Enterprise in Palm Desert.
How many car rental locations does Enterprise have in Palm Desert?
Enterprise has 2 rental locations in Palm Desert. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Palm Springs Airport (PSP)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Palm Springs Airport (PSP)?
Yes