Book Enterprise car rentals in Springfield

Springfield, IL, United States
29 Sep — 6 Oct
Springfield, IL, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Springfield

Overall Rating5.8 OkayBased on 13 reviews
Cleanliness
6.3
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.2
Value for money
5.8

Recent reviews

Traveler rating
2
2
0
3
0
Find reviews that mention:
6.4
Pros:The employees were nice and wanted to accommodate my needs.Cons:My vehicle was not ready when I arrived, they were sanitizing it. Then they didn't have the class of car that I had made my reservation for and it wasn't available at any other location in town. They even called and confirmed it the day before.Reviewed 10 Aug. 2020
review fromkayak
2.0
Pros:We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for us!Cons:We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for usReviewed 4 Aug. 2020
review fromkayak
10.0
Pros:Van was new and clean with tons of storage and features. Made our trip super pleasantCons:They had unattended drop off for the Keys which was nice - but it was not clear where to Put the keys - I spent a long time searching for the drop box which was by the door and hardly markedReviewed 26 Apr. 2021
review fromkayak
4.8
Pros:The car was niceCons:I didn't like that I booked it via online for $144. Paid for the insurance option, but when I got to the place to pick up the vehicle he said he had no idea what the insurance policy was, it wasnt through them, and I had to buy a separate one. Then when I was checking my credit card statement they had changed me $407 versus my $144 total given online. We did add an additional driver and I knew that would up the cost a little but even adding the insurance at the car place my total should have been $300 max. I'll never rent a car again.Reviewed 15 Nov. 2016
review fromkayak
9.2
Pros:Friendly, helpful etc.Cons:Call me ahead of time if the car requested isn't going to be available.Reviewed 15 Oct. 2019
review fromkayak
2.0
Cons:Agent would not provide vehicle stating none were available.Reviewed 15 May 2019
review fromkayak
6.0
Pros:They did their best to make it right.Cons:They didn’t have the vehicles I reserved ready to go.Reviewed 15 Jul. 2019
review fromkayak
10.0
Pros:Got a free upgradeReviewed 30 May 2016
review fromkayak
2.0
Cons:I placed three orders for rentals, all confirming that they were booked through Enterprise, only to have the local office call and tell me each time they had no cars at all to rent to me.Reviewed 6 Sep. 2016
review fromkayak
2.0
Pros:Nothing. The staff at Enterprise in Springfield was extremely unhelpful. I was never even able to rent a car, and had to refund the insurance I paid for.Cons:When I showed up to Enterprise, they told me they had no cars available (despite my reservation). They left me stranded for 2 days as I awaited a car. I’ve never been so upset, angry, disappointed with a company. Ever. I’m a traveler from abroad so I was left abandoned because of their lack of prep.Reviewed 11 Aug. 2019
review fromkayak
2.0
Pros:Terrible service -car was booked through app at the appropriate city but kayak did not note which site. My assumption was that it was at the airport, not knowing there was a Seco d pickup spot in the downtown area. First enterprise rep said she would change it. She never did. I called back and got another rep. She changed the reservation to a completely different city. Once the reservation came through, I gave up and cancelled all together. Went with a competitor instead.Reviewed 3 Jan. 2017
review fromkayak
10.0
Pros:There was a car available when we arrived at airport, we were upgraded and everything went smooth!Reviewed 10 May 2016
review fromkayak

Where can I find Enterprise car rentals in Springfield?

1031 South Dirksen Parkway, Enterprise car rentals

Address

1031 South Dirksen Parkway

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday11:00 - 14:00

Phone

+1 217 789 1800

Address

101 East Jefferson

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 217 789 1800

Address

1115 Capital Airport Dr

Hours

Monday10:00 - 19:00
Tuesday10:00 - 19:00
Wednesday10:00 - 19:00
Thursday10:00 - 19:00
Friday10:00 - 19:00
Saturday09:00 - 12:00
Sunday14:00 - 19:30

Phone

+1 833 511 1751

Address

617 W Stanford Ave

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 217 525 2220

Good to know

Most popular location

1031 South Dirksen Parkway

Most popular car type

Premium

Top tips for renting a car from Enterprise in Springfield

  • Premium rental cars from Enterprise in Springfield are around 47% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Springfield

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Enterprise in Springfield.

  • Enterprise has 4 rental locations in Springfield. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

  • Yes