Book Enterprise Rent-A-Car car rentals in Springfield

Same drop-off
Thu 15/6
Noon
Thu 22/6
Noon
Driver's age:

Enterprise Rent-A-Car car rental prices in Springfield

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Pros

" and informative"(in 3572 reviews)
" & helpful."(in 3572 reviews)
" and very helpful."(in 3572 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"The ."(in 4134 reviews)

Reviews for Enterprise Rent-A-Car in Springfield

Overall Rating6.8 OkayBased on 16 reviews
Cleanliness
7.1
Comfort
7.3
Overall
6.7
Pick-up/Drop-off
6.8
Value for money
7.1

Recent reviews

Traveler rating
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Find reviews that mention:
10.0
The staff was exceptionally friendly and helpful. I was very satisfied with the outcome of their efforts to assist me with my car rental.Reviewed 17 Oct. 2022
review fromkayak
8.0
Offer pick-up service on weekends. Otherwise, change the Enterprise ad to say, “We pick you up…except on weekends.”Reviewed 24 Nov. 2021
review fromkayak
1.9
The car was very very dirty when I picked it up. I was late so had to take it right away but later spent 30 minutes cleaning hair, food, and other trash, and of course disinfecting it.Reviewed 7 Sep. 2021
review fromkayak
6.4
Pros:The employees were nice and wanted to accommodate my needs.Cons:My vehicle was not ready when I arrived, they were sanitizing it. Then they didn't have the class of car that I had made my reservation for and it wasn't available at any other location in town. They even called and confirmed it the day before.Reviewed 10 Aug. 2020
review fromkayak
2.0
Pros:We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for us!Cons:We were promised a rental that would seat 7 and when we arrived to pick our rental up they didn’t have anything for usReviewed 4 Aug. 2020
review fromkayak
9.2
Pros:Friendly, helpful etc.Cons:Call me ahead of time if the car requested isn't going to be available.Reviewed 15 Oct. 2019
review fromkayak
2.0
Pros:Nothing. The staff at Enterprise in Springfield was extremely unhelpful. I was never even able to rent a car, and had to refund the insurance I paid for.Cons:When I showed up to Enterprise, they told me they had no cars available (despite my reservation). They left me stranded for 2 days as I awaited a car. I’ve never been so upset, angry, disappointed with a company. Ever. I’m a traveler from abroad so I was left abandoned because of their lack of prep.Reviewed 11 Aug. 2019
review fromkayak
6.0
Pros:They did their best to make it right.Cons:They didn’t have the vehicles I reserved ready to go.Reviewed 15 Jul. 2019
review fromkayak
2.0
Cons:Agent would not provide vehicle stating none were available.Reviewed 15 May 2019
review fromkayak
10.0
Pros:really a pleasant experience for me. nicole stayed over an extra 10 min for my pickup. easy access. and quick pickup and drop off. hope i find more cheap rentals at this place so that i wont have to drive to the airport location..Reviewed 4 Oct. 2017
review fromkayak
2.0
Pros:Terrible service -car was booked through app at the appropriate city but kayak did not note which site. My assumption was that it was at the airport, not knowing there was a Seco d pickup spot in the downtown area. First enterprise rep said she would change it. She never did. I called back and got another rep. She changed the reservation to a completely different city. Once the reservation came through, I gave up and cancelled all together. Went with a competitor instead.Reviewed 3 Jan. 2017
review fromkayak
4.8
Pros:The car was niceCons:I didn't like that I booked it via online for $144. Paid for the insurance option, but when I got to the place to pick up the vehicle he said he had no idea what the insurance policy was, it wasnt through them, and I had to buy a separate one. Then when I was checking my credit card statement they had changed me $407 versus my $144 total given online. We did add an additional driver and I knew that would up the cost a little but even adding the insurance at the car place my total should have been $300 max. I'll never rent a car again.Reviewed 15 Nov. 2016
review fromkayak

Where can I find Enterprise Rent-A-Car car rentals in Springfield?

1031 South Dirksen Parkway, Enterprise Rent-A-Car car rentals

Address

1031 South Dirksen Parkway

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 217 789 1800

Address

101 East Jefferson

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 217 789 1800

Address

1115 Capital Airport Dr

Hours

Monday10:00 - 21:00
Tuesday10:00 - 21:00
Wednesday10:00 - 21:00
Thursday10:00 - 21:00
Friday10:00 - 21:00
Saturday09:00 - 12:00
Sunday14:00 - 19:30

Phone

+1 833 511 1751

Address

617 W Stanford Ave

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 217 525 2220

Good to know

Most popular location

1031 South Dirksen Parkway

Most popular location

1031 South Dirksen Parkway

Most popular car type

Compact

FAQs about renting a car from Enterprise Rent-A-Car in Springfield