Book Hertz car rentals in Springfield

Reviews for Hertz in Springfield

Recent reviews

Traveler rating

Excellent

2

Good

2

Okay

1

Mediocre

2

Poor

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car was cleangreat experience

pick up the carcredit card

rented a carlocation was closed

car availablewrong location

friendly staff

2.0

Cons:Let us rent a carReviewed 20 Apr. 2021

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2.0

Cons:The lack of confidence in what price should be applied, money off my account, then money off my account, still fighting about money.Reviewed 10 Jan. 2021

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9.6

Pros:Staff was very friendly and process was quickReviewed 19 Jun. 2020

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10.0

Pros:Staff was friendly and check in/out was a breeze. Car was clean & good for the trip from Illinois to Florida & back!Cons:NothingReviewed 7 Apr. 2021

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6.4

Pros:The car was really nice.Cons:The service at the pick up location was not that good. They rented me a car with an expired sticker on the plates and proceeded to tell me it must of fell off. Well that doesn't stop me from being pulled over twice and feeling embarrassed and slow my trip down. Also told me that the rental insurance that I purchased online was a scam and he could sell me his insurance for 24.99 a day. No thanks.Reviewed 18 Jan. 2018

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2.8

I only dropped off in Springfield.Pros:The rep was very nice.Cons:There was only one rep when I dropped off. I had to wait too long.Reviewed 18 Nov. 2016

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8.4

Pros:No Pickup/Dropoff.Cons:The insurance you provided was bad.Reviewed 1 Jun. 2017

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6.0

Pros:Fast serviceCons:No german car. Only bulky US cars available.Reviewed 27 Jun. 2019

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10.0

Great rental experience!Pros:Hertz has always delivered great value and superb service for me, whether business or personal rentals. This rental experience was exactly the same. Check-in was fast, no delays. The car was clean, topped off with fuel and ready to go. I had the vehicle for a one week rental. No problems, the vehicle had been serviced prior to my reservation and ran superbly all week. Definitely a fan of Hertz and a continuing repeat customer!Cons:I can't think of anything I disliked about this rental experience.Reviewed 10 Mar. 2017

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6.8

Cons:Car had very strong pot smell.Reviewed 4 Nov. 2018

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4.4

Pros:PriceCons:No cruise control for a 15-hour trip!!!Reviewed 30 Dec. 2018

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5.6

Pros:Close to where I was stayingCons:They gave a very very hard time about my husband being on credit card and me being primary diver and not him..a horrible ordeal...Reviewed 26 Nov. 2017

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• Has the Hertz rental car policy in Springfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Springfield?

  Premium (Chevrolet Impala or similar) is the most frequently booked rental car type from Hertz in Springfield.

• How many car rental locations does Hertz have in Springfield?

  Hertz has 2 rental locations in Springfield. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Capital airport (SPI)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Capital airport (SPI)?

  No (According to our data)