7.2
Great car, some staff not-so-greatPros:Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.Cons:Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.Reviewed 23 Jun. 2017
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10.0
Great CarPros:I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.Reviewed 11 May 2017
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10.0
Pros:I appreciated the quick service once I arrived. In addition, the car was in excellent condition.Cons:Nothing - it was a great experience.Reviewed 4 Apr. 2017
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10.0
ExcellentPros:I was able to choose a Camry which I love. Pick up and drop off were super fast.Cons:The car was not clean; especially the windows so I had to wash it myself.Reviewed 29 Mar. 2017
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10.0
Pros:low low costCons:line at the counter/not enough registers openReviewed 28 Mar. 2017
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10.0
Great car - Great prcie - Great service!Pros:The car was excellent and the price was even better!Reviewed 27 Mar. 2017
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6.4
Pros:very clean car, nice carCons:When I picked up the car person was rudeReviewed 24 Mar. 2017
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6.4
Cons:Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.Reviewed 18 Mar. 2017
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2.0
Pros:NothingCons:Everything the experience is awful and awful customer serviceReviewed 14 Mar. 2017
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8.8
Pros:Quick pick up and drop off.Cons:Car wasn't great for the travel needed.Reviewed 8 Mar. 2017
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5.6
Pros:Pick up/drop off was relatively easyCons:Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.Reviewed 5 Mar. 2017
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8.0
Pros:Ease on pick up and returnReviewed 27 Feb. 2017
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