10.0
Quick and efficient communication concerning pick up and return of car. Will use again.Reviewed 12 Oct. 2022
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2.0
Got in the crowded line prior to my pickup time. Got to the counter 30 minutes prior to my scheduled time and went through the entire process, noticed there was an additional charge in my paperwork, asked them what it was and they then notified me that they were charging me for picking up an hour early. Got to the car and there were stains throughout and trash still in it. Showed up to the drop-off office and it was close. No instructions were given for dropping off the rental. Called every number available and no one answered. Circled around for more than 20 minutes until a neighboring hotel staff member helped us. An hour later, I received a notification from my bank that I was charged $100 by Hertz. Checked my email and there was no explanation.Reviewed 27 Jul. 2022
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6.0
Had a surprise upgrade (convertible), which would have been nice if the weather were better — and I didn’t have to get a kid in and out of the backseat (two-door car) the entire trip.Reviewed 17 Jun. 2022
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2.0
Agent I interacted with was rude. Car smelled like smoke. I was charged double and Hertz makes it very difficult to get ahold of someone to ask about charges. I finally found a number on the website and it kept hanging up on me. I will not be using Hertz again.Reviewed 2 Mar. 2022
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10.0
everything was great!Reviewed 23 Feb. 2022
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10.0
Easy pickup and drop off and friendly staff.Reviewed 17 Feb. 2022
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2.0
Called me morning of my reservation to tell me they had no cars. Really screwed me.Reviewed 29 Dec. 2021
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10.0
Fine ExperiencePros:All as expected--no surprises. I'd use them againReviewed 1 May 2017
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10.0
Eugene airport to North bend airportPros:Choice of cars,clean and very friendly help full staff.Reviewed 20 Mar. 2017
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