Book Hertz car rentals in Roswell

Roswell, GA, United States
28 Sep — 5 Oct
Roswell, GA, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Roswell

Overall Rating4.2 OkayBased on 16 reviews
Cleanliness
4.6
Comfort
4.8
Overall
4.1
Pick-up/Drop-off
3.5
Value for money
4.8

Recent reviews

Traveler rating
1
1
1
3
0
Find reviews that mention:
2.0
Cons:The rental store could have been open for business. Kayak allows booking a rental at a location that was closed, but I did not discover this until I arrived to pick up the car.Reviewed 27 Dec. 2020
review fromkayak
2.0
Pros:PoorCons:PoorReviewed 18 Oct. 2020
review fromkayak
2.0
Pros:NothingCons:This location allows you to book a weekend car online, but is closed for the weekend! We were in town for a wedding, and we needed a car. When we arrived there were two other people standing outside frantically calling around looking for a car anywhere else. There were not any other cars available for us, and we had to scrap a lot of our plans for the weekend and take a Lyft to the wedding. I solely blame this hertz location for ruining our trip to Atlanta and I am absolutely livid.Reviewed 16 Mar. 2021
review fromkayak
2.0
AwfulPros:Went to pick up car and pickup place had no cars. We then had to call around to find a local one that had an suv. Finally found one and went to that location and they were no help. Told me I didn’t have the insurance which I had already purchased so I then purchased hertz insistence. I then found my documents showing I had already purchased insurance and wanted a refund. They said no, I had to call corporate. I called corporate and after 30 mins on hold they told me the store had to refund the insurance. I will never use kayak or hertz again. Completely wasted my time.Reviewed 15 May 2018
review fromkayak
2.0
Never again with this placeCons:When I arrived to pick up my car the staff member was extremely rude. She first said they had no record of my reservation and was acting like she expected me to just leave right then. I provided my confirmation number which she reluctantly looked up, and then miraculously she found my name on the list right in front of her. At that point she proceeded to tell me they had no cars available. Again, she was unwilling to check in the system to see if cars were available at other locations, provide an explanation about why they could not honor my reservation, or otherwise give me any kind of customer service. I’ve been renting cars for many years and I’ve never had an experience this terrible. I will never, ever do business at this location again. Being treated the way they treated me was nothing short of shocking.Reviewed 31 May 2018
review fromkayak
5.2
Cons:The staff in the Roswell GA location as the worst. LAZY! No one wanted to help the customers standing and sitting in the lobby. One of the women just sat there pitting on hand lotion and filing her nails. She was there again when I dropped off the car and never asks if she can help. Car also had prReviewed 24 Jul. 2019
review fromkayak
7.6
Difficult locationsPros:Friendly peopleCons:People in small locations always appear overwhelmed. Difficult to pick up and drop off.Reviewed 11 Nov. 2018
review fromkayak
6.0
Hertz RentalPros:The online reservations were easy.Cons:The staff was nice, but the location was severely understaffed. A manager was sitting in his office while the one attendant was swamped. Also, I found a bag of white powder in the console under a removeable tray once I got to my destination. I had to call the police to retrieve it.Reviewed 1 Aug. 2017
review fromkayak
2.0
Out of carsCons:I got there and they were out of cars. They did not expect to get any in and they joked that this happens all the time.Reviewed 25 Sep. 2017
review fromkayak
6.4
It was okayPros:We got a free upgrade to an SUV. Drove great, was very clean and drop-off was easy and fast.Cons:We walked into the office and no one spoke to us. We had no idea where to go or what to do. There was no one in the office. There happened to be a guy from a different division there, but he never spoke to us or let us know that he'd be just a min. It was also quite dirty in the office. There were about 4 customers including me and we waited for almost 30min before anyone even spoke to us.Reviewed 1 Jun. 2017
review fromkayak
6.4
Ok ExperiencePros:being upgraded to a compact SUV (from a intermediate car)Cons:The lack of assistance once I arrived at the car rental place to pick up and drop off my vehicleReviewed 29 May 2018
review fromkayak
10.0
Pros:EverythingCons:NothingReviewed 21 Jul. 2018
review fromkayak

Where can I find Hertz car rentals in Roswell?

1570 Holcomb Bridge Road, Hertz car rentals

Address

1570 Holcomb Bridge Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 678 795 9139

Good to know

Most popular location

1570 Holcomb Bridge Road

Most popular car type

Full-size

FAQs about renting a car from Hertz in Roswell

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Roswell.

  • Hertz has 1 rental location in Roswell. Take a look at our Hertz rental location map to find the best rental cars near you.

  • No (According to our data)

  • Yes