Book Hertz car rentals in Vancouver

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Reviews for Hertz in Vancouver

  • All reviews 100%
8.0/10 Excellent
Based on 114 reviews
  • 8.1
  • 7.8
  • 6.0
  • 6.6

Recent reviews

Most recent
    10.0 Excellent
    Intermediate
    19 Jan 2018
    Pros: They upgraded me to a brand new Dodge Durango for free. It was very nice and clean.
    2.0 Mediocre
    Economy
    16 Jan 2018
    Pros: Nothing
    Cons: When I attempted to cancel Hertz stalled and delayed me. They gave me wrong numbers to call even. I finally just called my credit card company and disputed the deposited amount for reserving a car. I will NEVER use Hertz again.
    4.4 Okay
    Economy
    4 Jan 2018
    Car wasn’t available for pickup
    Pros: Front desk staff were helpful in a situation they couldn’t control.
    Cons: Refund couldn’t be processed at the pickup location. I was informed it would “happen automatically”. After checking policies this is not the case. First help desk phone call stated they couldn’t refund the money as it was purchased through a 3rd party. After calling the 3rd party and checking credit card statements this was found to be incorrect. Second phone call resulted in a full refund.
    5.2 Okay
    Economy
    11 Dec 2017
    No flexibility
    Pros: The Hertz customer support was excellent.
    Cons: The Hertz clerk at the front desk in Vancouver was not helpful. I had lost my driver's license during the trip so I provided my wife's driving permit but the clerk wouldn't accept it. I ended up calling Hertz 1-800 # and it was quickly resolved. She even had to talk to the clerk to authorize the change. The lack of sympathy & flexibility on the clerk's part really left a sour to taste. It took a good 45 mins just to get it resolved.

Where can I find Hertz car rentals in Vancouver?

3 - 790 Southwest Marine Drive, Hertz car rentals

Address

3 - 790 Southwest Marine Drive

Phone

+1 604 324 9425
Hertz