Book Hertz car rentals in Vancouver

Reviews for Hertz in Vancouver

Recent reviews

Traveler rating

Wonderful

27

Very good

11

Good

3

Okay

3

Fair

2

Mediocre

0

Poor

40

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friendly staffcustomer service

car was cleancar was dirty

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pick up the carlocation was closed

pick up and dropwrong location

rented a car

10.0

Awesome people at hertz where very helpful. Will come againReviewed 30 Aug 2024

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2.0

I rented a minivan. I called the agency to check the car insurance prices that I didn't hire on the application and they told me that the agency didn't have a minivan and couldn't have one. So if I hadn't called for some other reason, I would have arrived and they would have made a mess of all my travel plans. Bad service from Hertz for offering it and from Kayak and QEEQ for trusting what Hertz offers. I cancelled the rental and had to pay more at another agency. All bad!Reviewed 8 Aug 2024

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2.0

Awful. The online rental loaned me a car and then I was called to be advised there were no cars available and a one-way rental to Prince George would not be happening.Reviewed 7 Aug 2024

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2.0

Very bad. No car avalaible Hertz not promise contratReviewed 25 Jul 2024

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2.0

bad, booked 48hrs in advance pickup at 790 southwest marine dr. was set for noon on saturday, ...they were closed and close at noon on saturday..?? called at 11:45 AM on my way there and no one answered so called customer service when I arrived at the closed location, was told that they had no more cars available there anyway...?? was told that i should go to the airport and and book again for 50$ more..?? LOL was told that's the way it works nothing can be done for me even though they obviously messed up... needed a car so went to the other location and there they are refusing payment and can't process my card for whatever reason... don't ever use this service or it's products, just go to TURO it seems as to not deal with any of that BS. EdwardReviewed 18 Jul 2024

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2.0

They weren’t helpful at all even though I called the support center. They didn’t have the car I rented and they didn’t even try to give me a any other car.Reviewed 20 May 2024

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2.0

The car rental did not work out. I would not recommend. We arrived about 40 min after pickup time and they said they no longer had a car for us. They offered us an electric vehicle or to pay more for a truck. We took the electric vehicle and the minute we got I. The car and turned in the AC the whole car smelled like cigarette smoke. We had to cancel the car because it was not drivable. And had to go rent a car elsewhere. Terrible experience. And they wasted 2 hours of our day.Reviewed 14 May 2024

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8.0

GoodReviewed 9 Apr 2024

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2.0

Unable to rent a car without a physical credit card.Reviewed 27 Mar 2024

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8.0

Wetting a car down does. Ot mean it is clean. When it dried it was obviously dirty. I didn't rent it to impress anyone, it just seemed like a deceptive practice.Reviewed 21 Mar 2024

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4.0

Firstly, when I arrived at the pick up location, the associate did not great me. Granted, he was on the computer tending to a customer that was in the waiting area, but he could've looked up to acknowledge I was there and would be with me when this current transaction was done. Second, admittedly, I wasn't paying attention when I made the rental and clicked suppliers choice. This associate gleefully told me he would be giving me a minivan unless I chose to pay an additional $10 per day for a smaller car. He also gleefully added that when he was at the airport, he would give travellers pick up trucks on purpose, as his way of punishing people for picking "suppliers choice". I opted for the $10 additional fee because I didn't want to deal with a minivan, but when I got to the garage, there was no cars in the garage except for a Hyundai Elantra and a Tesla. My suspicion is there was no minivan in the first place and I would like this fee reimbursed. Moreover, seeing that there were smaller vehicles, that means it was his discretion to give me a smaller car even if I did accidentally choose suppliers choice, but he smugly chose not to. Finally, when I drove the car the following day to Seattle, there was alert that my tire pressure was low. Turns out, not all gas stations have pumps and it took me 30 minutes to get to one. While the car indicated that the left rear tire was extremely low, turns out, all 4 tires needed to be pumped. The cost was $3.50 and I would like to be reimbursed for that cost. I would also appreciate additional reimbursement for the inconvenience, but I will let you decide what you think is appropriate. I can provide photographs of the tire pressure if necessary.Reviewed 13 Mar 2024

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2.0

Not a friendly staff at all.Reviewed 20 Feb 2024

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More

• Can I get a free car upgrade from hertz?

  Yes. For you to qualify for a free car upgrade from Hertz, you’ve to book a vehicle for five or more days from any location in Vancouver. To get the upgrade, make sure to contact officials at KAYAK who can facilitate the whole process for you. The nature of the upgrade will mostly depend on the kind of vehicle that you rented in the first place. So, if you book compact, you will be eligible for intermediate upon an upgrade. For those who booked an intermediate package, Hertz will upgrade them to a standard package. If you book the standard package, you will be entitled to a full-size package.

• Does Hertz offer convenient payment solutions?

  Yes. Actually, the goal of the company is to make your experience in Vancouver as pleasant as possible. This is why the company offers various payment options that you can take advantage of. Some of the payment options available to you include credit, Visa/or mastercard. However, if you would like to make a payment by way of cash, there is nothing to stop you since the company also accepts cash payments.

• What are the requirements for a first time renter?

  For you to rent a Hertz car in Vancouver, Canada, you must be at least twenty-one years of age. For first time renters who would like to make a payment through a debit or a credit card, and also live in Vancouver, the company might require some additional identification. For instance, you will be required to provide a debit or credit card that is registered in your name. You might also have to provide a current proof of address. You will also have to pay renter bond of C$ 686 for passenger vehicles. 

• How much does it cost to rent a car from Hertz in Vancouver?

  On average a rental car from Hertz in Vancouver costs C$ 66 per day.

• What is the most popular rental car from Hertz in Vancouver?

  Premium (Buick LaCrosse or similar) is the most frequently booked rental car type from Hertz in Vancouver.

• How many car rental locations does Hertz have in Vancouver?

  Hertz has 5 rental locations in Vancouver. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Vancouver Intl airport (YVR)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes