Avis Car Rentals in Vancouver from C$ 36/day

4.0 Mediocre

Full-size

17 Jul 2017

Pros: The person that helped us was very helpful.

Cons: Very difficult to reach the local office. When booking a car, and entering the pick up location, the system should clearly state where this cars are located because in this example, i entered the pick up location at YVR for Vancouver airport, so I assumed that the location of pick up is exactly at the airport and not somewhere else.

10.0 Excellent

Full-size

15 Jul 2017

Pros: Easy check in, car I ordered was not available, so they upgraded me to an SUV.

6.4 Good

Economy

8 Jul 2017

Pros: car was clean and in good condition other than a chipped windshield, were able to accommodate my request for a larger vehicle after realizing my luggage would not fit in an economy car, customer service at the counter was great.

Cons: no organization within the shop - no signs for where to line up and it seemed to be a free for all with people walking in the door jumping in front of customers who had been waiting. one woman grabbed the ear of the gentleman who was working with me because "she was in a hurry" and forced him to stop helping me and work with her instead. long wait inside shop to see a rep. was told to inspect the vehicle myself then come back in and report any damage (honestly I understand why the rep couldn't join me since the wait times were long as it was).

9.6 Excellent

Full-size

1 Jul 2017

Cons: Difficult to drop car off due to location

8.8 Excellent

Compact

21 Jun 2017

Pros: Very pleasant and helpful personnel. Quick pick up.

Cons: I found the Hyundai Accent could do with a few more cylinders and more comfortable seats

7.2 Good

Full-size

3 Jun 2017

Felt like price bait and switch

Pros: Nice car, efficient in and out.

Cons: Thought the cost was about $170. Turned out with airport fees and extra taxes it cost over $300. At least when I call Avis direct they are up front with the costs. Never again.

10.0 Excellent

Full-size

15 May 2017

Pros: Almost brand New SUV for three day trip over the Canadian Rockies. Excellent car for the ride. Handles well, not too bad on gas for a big car. Upgrade from full size.

Cons: All good.

6.8 Good

Minivan

25 Apr 2017

The multi media didn't work

Cons: The media didn't work . Couldn't connect Bluetooth and the car manual was missing, so couldn't get help either .

5.6 Okay

Compact

16 Apr 2017

Pros: Vehicle cleanliness

Cons: The car we reserved was not there when we came and after about an hour waiting we had to pay more for upgrading to bigger vehicle

6.8 Good

Full-size

23 Oct 2016

some good pros, but some bad cons too.......

Pros: good car, efficient service

Cons: we messed up our return schedule (missed the ferry) so we: - returned the car 2h late and to the airport instead in the city -> resulted in 1 day additional rent which we considered as ok - didn't have the time to fill up the gas otherwise we would have missed the plane -> $227 were charged for fuel service which is 3-4 times the value of the fuel. We consider this simply a rip off, twice the amount would have been acceptable. We might choose another company next time

8.0 Good

Full-size

11 Aug 2016

Wrong rate for upgrade

Pros: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended

Cons: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended

9.2 Excellent

Compact

2 Aug 2016

Pros: The ease of pick up drop off Location Good staff

4.8 Okay

Standard

17 Jul 2016

Cons: The office was understaffed and we waited almost an hour to get our hundai sonata.. When we finally got it, the windshield wipers had been left on due to a recent wash, and the driver side on did not work. Luckily we discovered this before we pulled away. We were promptly given an different vehicle (supposedly an upgrade to a Santa Fe). It did not have all the same features as the sonata, and both of us found it to be very uncomfortable to sit in regardless of trying all available seat adjustments. We both had backaches for 10 days. Being a larger vehicle, it also used more gas than the originally promised car.

10.0 Excellent

Standard

2 Jul 2016

Pros: Great service and value

6.0 Okay

Compact

17 Jun 2016

Vacation

Pros: Great gas mileage. Easy to drive

Cons: Very uncomfortable seats

8.4 Excellent

Full-size

9 Jun 2016

Cons: I believe the price for one way rentals is way too high. Also, why charge the same high rate for all days. The cost of rental per day should be the same for return to the same location and a one time drop off fee for a different pick up/drop off. Current practice discourages me from staying more days. Also, I tend to drive my own car if I am interested in one way car rentals. So for me it reduces my car rentals from Avis.

8.8 Excellent

Compact

11 May 2016

Pros: clean car. handled well.

Cons: long line at pickup in Vancouver. 1 sales rep on Sat.

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