Kuala Lumpur hotels near Starhill Gallery
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With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 9.2 Excellent
Based on 8,638 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10.0
Pros: Best hotel for honeymooners.. The best 3 days in kuala lumpur
Excellent
8.0
Pros: Comfy room. Although bathroom small. Nice pool and poolside food very good.
Good
7.9
Pros: The breakfast. There are no available breakfast for asian like me
Excellent
10.0
Pros: The hotel facilities restaurants the pool the luxuriousness
Good
7.4
Pros: Location and cleanliness of the hotel.
Good
7.7
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Details
Reviews
Overall 9.2 Excellent
Based on 8,638 reviews
Wellness
9.6
Location
9.6
Bar
9.2
Pool
9.1
Service
9.0
Breakfast
8.4
Vibe
8.4
Room
8.4
Food
8.3
Amenities
8.1
Cleanliness
8.0
Comfort
7.6
WiFi
7.4
Value
6.5
Wellness
9.7
Location
9.5
Pool
9.1
Bar
8.8
Amenities
8.4
Breakfast
8.2
Service
8.2
Cleanliness
8.1
Food
8.1
Room
7.4
Value
6.1
Wellness
9.7
Location
9.7
Bar
9.3
Pool
9.3
Service
9.2
Breakfast
9.0
Room
8.9
Cleanliness
8.3
Food
8.2
Amenities
7.7
Value
6.8
Location
9.7
Service
8.9
Breakfast
8.3
Food
8.2
Vibe
7.9
Room
7.7
Amenities
7.6
Value
6.8
Wellness
9.7
Location
9.6
Pool
9.2
Service
8.8
Food
8.5
Cleanliness
8.1
Amenities
8.1
Breakfast
7.9
Room
7.4
Value
6.1
10.0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10.0 Excellent
Pros: Best hotel for honeymooners.. The best 3 days in kuala lumpur
Cons:
8.0 Excellent
Pros: Comfy room. Although bathroom small. Nice pool and poolside food very good.
Cons: Breakfast average staff at breakfast not as good as other staff in Hotel. Restaurant food good but not top class
7.9 Good
Pros: The breakfast. There are no available breakfast for asian like me
Cons:
10.0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
7.4 Good
Pros: Location and cleanliness of the hotel.
Cons: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
7.7 Good
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Cons:
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Experience 5 star luxury at Grand Hyatt Kuala Lumpur with breathtaking views of the famous Petronas Twin Towers. The hotel is located in the heart of Kuala Lumpur City Center (KLCC); the center of the city's business and entertainment district. Featuring 369 luxury appointed guestrooms and 42 suites, all featuring floor-to-ceiling windows to best capture the magnificent panoramic views of KL City.
Overall 9.2 Excellent
Based on 7,354 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Excellent
9.0
Pros: Very good staff
Good
6.7
Pros: The restaurant thirty 8 is well designed with great views to boast, breakfast was great. Gym spacious, well equipped. Room and bed good. Water pressure for shower good
Excellent
10.0
Pros: Thank you for the surprise birthday cake
Excellent
9.2
Pros: Amazing hotel and thanks to Kimberley, we were able to get an amazing view of the twin towers. They made our stay so convenient. Will be back next year!
Details
Reviews
Overall 9.2 Excellent
Based on 7,354 reviews
Wellness
9.6
Location
9.4
WiFi
9.4
Vibe
9.2
Breakfast
9.2
Service
9.1
Pool
8.8
Room
8.8
Cleanliness
8.5
Food
8.3
Bar
8.2
Amenities
7.7
Wellness
9.7
Location
9.4
Breakfast
9.3
Vibe
9.2
Pool
9.0
Service
9.0
WiFi
8.7
Room
8.4
Cleanliness
8.3
Food
8.0
Amenities
7.9
Wellness
9.7
Location
9.6
Breakfast
9.2
Vibe
9.2
Room
9.0
Service
8.9
Pool
8.8
Food
8.6
Cleanliness
8.5
Bar
8.4
Amenities
7.7
Value
5.9
Location
9.7
Breakfast
9.3
Vibe
9.1
Service
9.0
Cleanliness
8.2
Room
8.2
Amenities
8.2
Food
8.2
Value
5.8
Location
9.6
Breakfast
9.3
Service
9.2
Vibe
8.9
Pool
8.8
Room
8.6
Cleanliness
8.4
Amenities
7.6
8.0 Excellent
Pros:
Cons: The bathroom layout. Not enough privacy
9.0 Excellent
Pros: Very good staff
Cons:
6.7 Good
Pros: The restaurant thirty 8 is well designed with great views to boast, breakfast was great. Gym spacious, well equipped. Room and bed good. Water pressure for shower good
Cons: The room and service was good but they are not better than other hotels like Ritz,Shang and Westin. They need to step up one notch higher. Otherwise no point paying a premium to stay at Grand Hyatt.
10.0 Excellent
Pros: Thank you for the surprise birthday cake
Cons: Everything
9.2 Excellent
Pros: Amazing hotel and thanks to Kimberley, we were able to get an amazing view of the twin towers. They made our stay so convenient. Will be back next year!
Cons:
Experience 5 star luxury at Grand Hyatt Kuala Lumpur with breathtaking views of the famous Petronas Twin Towers. The hotel is located in the heart of Kuala Lumpur City Center (KLCC); the center of the city's business and entertainment district. Featuring 369 luxury appointed guestrooms and 42 suites, all featuring floor-to-ceiling windows to best capture the magnificent panoramic views of KL City.
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
Overall 9.0 Excellent
Based on 6,610 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Excellent
10.0
Pros: Amazing stuff, restaurants, location and clean
Excellent
9.2
Pros: I had an emergency case to attend but I have paid for 3 nights and got to cancel the 3rd stay they gave me a refund and even help me with a taxi to rush me to catch my flight. Appreciate the front desk supervisor Andy. I used to stay at the Ritz Carlton but have never stay in JW Marriott before so after this experience I wanna said I will make all my stay here every visit. Excellent staffs
Excellent
10.0
Pros: Customer service was exceptional, friendly staff and promptness.
Excellent
8.0
Pros: Room are. cleaned.
Excellent
9.7
Pros: Nice location
Friendly staff
Details
Reviews
Overall 9.0 Excellent
Based on 6,610 reviews
Location
9.5
Cleanliness
8.0
Room
8.0
Service
8.0
WiFi
6.9
Breakfast
6.4
Location
9.4
Service
8.4
Room
7.3
Breakfast
6.6
WiFi
5.4
Location
9.4
Service
7.8
Room
7.7
Value
6.4
Breakfast
5.7
Location
9.4
Cleanliness
8.1
Food
7.5
Service
7.5
Room
7.2
Breakfast
6.7
Location
9.6
Service
8.0
Value
7.1
Room
6.8
Food
6.7
Breakfast
6.1
9.6 Excellent
Pros:
Cons: Didn't mention earlier the breakfast restaurant is under renovation. Temporary breakfast vanue and food is bad .
10.0 Excellent
Pros: Amazing stuff, restaurants, location and clean
Cons:
9.2 Excellent
Pros: I had an emergency case to attend but I have paid for 3 nights and got to cancel the 3rd stay they gave me a refund and even help me with a taxi to rush me to catch my flight. Appreciate the front desk supervisor Andy. I used to stay at the Ritz Carlton but have never stay in JW Marriott before so after this experience I wanna said I will make all my stay here every visit. Excellent staffs
Cons: Food - breakfast
10.0 Excellent
Pros: Customer service was exceptional, friendly staff and promptness.
Cons: Nothing
8.0 Excellent
Pros: Room are. cleaned.
Cons: Price for the rooms cannnot justify the morning breakfast with extremely little choice compare with my regular with Westin. The gym room with little equipments compare again with Westin.
9.7 Excellent
Pros: Nice location
Friendly staff
Cons:
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.
Overall 9.0 Excellent
Based on 4,101 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Good
6.0
Pros: Location
Excellent
10.0
Pros: Clean and Very attentive service staff. Great entertainment in the library each night, pool and spa area was awesome.
Mediocre
2.0
Okay
4.6
Pros: The size of the room. The only staff who met the high standards of Ritz was Sally Cheah (?) running the first floor and the afternoon tea in particular. Brilliant personality made my son very happy what was much and much appreciated. Life classic music band (performing "baby shark" for my son) was great too.
Excellent
10.0
Pros: OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries).
The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom!
I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!
Excellent
10.0
Pros: All
Details
Reviews
Overall 9.0 Excellent
Based on 4,101 reviews
Location
9.3
Wellness
9.0
Service
8.6
Value
8.1
Vibe
7.4
Room
7.4
Food
7.4
Breakfast
7.0
Pool
5.3
WiFi
3.1
Location
9.4
Service
8.5
Room
7.1
Breakfast
6.9
Amenities
6.4
Pool
4.5
Location
9.5
Service
8.9
Food
7.3
Breakfast
6.9
Comfort
6.9
Vibe
6.9
Room
6.7
Amenities
6.4
Location
9.3
Service
8.5
Food
7.1
Breakfast
6.8
Room
6.8
Vibe
6.7
Amenities
6.2
Location
9.4
Service
8.2
Value
7.8
Food
7.5
Breakfast
7.0
Room
6.5
Vibe
6.5
6.0 Good
Pros: Location
Cons: Too old
10.0 Excellent
Pros: Clean and Very attentive service staff. Great entertainment in the library each night, pool and spa area was awesome.
Cons: Too attentive at times, felt like we couldn’t scratch ourselves....
2.0 Mediocre
Pros:
Cons: The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it
4.6 Okay
Pros: The size of the room. The only staff who met the high standards of Ritz was Sally Cheah (?) running the first floor and the afternoon tea in particular. Brilliant personality made my son very happy what was much and much appreciated. Life classic music band (performing "baby shark" for my son) was great too.
Cons: Almost everything: ants everywhere in the room (28th floor!), very strange and illogic housekeeping, tasteless breakfast, general staff attitude, poor swimming pool area (had to go to JW Marriott instead), poorely located kids room, no real kids' menu available. The rooms in general are long overdue for maintenance and pest control.
10.0 Excellent
Pros: OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries).
The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom!
I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!
Cons: Everything was wonderful...
10.0 Excellent
Pros: All
Cons: Nothing
Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8.9 Excellent
Based on 23,512 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The Chinese soups were amazing. Breakfast was however expensive
Excellent
10.0
Pros: Service
Excellent
9.6
Pros: Everything. Staff very friendly Food was excellent Room are big and convenient Location very good Very clean
Excellent
10.0
Pros: Central, convenient, friendly, excellent service
Excellent
9.6
Pros: Staff were fantastic and location
Excellent
9.0
Pros: A very professional team of staffs from reception to porters and as well as F&B staffs A pleasant stay made exceptionally comfortable by this team of committed to service staffs
Excellent
8.0
Pros: Bed was comfortable,check in was fast,staff were warm and polite.
Excellent
9.6
Details
Reviews
Overall 8.9 Excellent
Based on 23,512 reviews
Service
9.3
Location
9.0
Breakfast
8.9
Wellness
8.9
Bar
8.4
Food
8.2
WiFi
8.0
Amenities
7.9
Vibe
7.8
Room
7.3
Service
9.6
Location
8.9
Breakfast
8.7
Wellness
8.7
Food
8.2
Bar
8.1
Amenities
8.0
Room
7.3
Breakfast
8.9
Location
8.8
Wellness
8.7
Service
8.5
Bar
8.5
Food
7.9
Value
7.2
Vibe
7.0
Room
6.7
Location
8.7
Breakfast
8.6
Service
8.6
Wellness
8.3
Food
8.3
Bar
8.2
Amenities
8.2
Vibe
7.5
Room
7.3
Comfort
6.0
Location
9.4
Service
9.2
Breakfast
9.0
Amenities
8.4
Room
7.1
Value
7.0
8.0 Excellent
Pros: The Chinese soups were amazing. Breakfast was however expensive
Cons: The room towels were tired.
10.0 Excellent
Pros: Service
Cons: Pool was small
9.6 Excellent
Pros: Everything. Staff very friendly Food was excellent Room are big and convenient Location very good Very clean
Cons: Nothing
10.0 Excellent
Pros: Central, convenient, friendly, excellent service
Cons: Nothing springs to mind
9.6 Excellent
Pros: Staff were fantastic and location
Cons: Room really small for the price but a bed is a bed I guess. Just about swing a cat in there.
9.0 Excellent
Pros: A very professional team of staffs from reception to porters and as well as F&B staffs A pleasant stay made exceptionally comfortable by this team of committed to service staffs
Cons: The entrance to swimming pool is not accessible for my father who is wheelchair bound
8.0 Excellent
Pros: Bed was comfortable,check in was fast,staff were warm and polite.
Cons: Enhance pool wth slide & do some pool upgrade. Breakfast was acceptable however should cater nutella for kids. TV was faulty as volume keeps turning up to max by itself & unable to turn it down. Hotel room should do some upgrade to new wardrobe as it looks old. Carpet was stained.
9.6 Excellent
Pros:
Cons: The Breakfast doesn't contain Mediterranean dishes!! Unless they put more Mediterranean and Arabic dishes I will seek another hotel like Grand Hayat.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8.7 Excellent
Based on 16,922 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Awesome view, super nice breakfast buffet, perfect Rooftopbar
Excellent
10.0
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Excellent
8.0
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Excellent
8.0
Pros: Just improve the food quality a ted bit for you to be elevated to a top level. Thanks.
Excellent
9.0
Pros: I liked everything, except cold temperature. Especially I liked stuff , everybody is very friendly, polite and ready to help!
Okay
5.0
Pros: Location
Excellent
9.1
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Excellent
10.0
Pros: Old design
Details
Reviews
Overall 8.7 Excellent
Based on 16,922 reviews
Location
9.4
Service
8.5
Room
8.4
WiFi
8.4
Breakfast
7.9
Comfort
7.3
Cleanliness
7.3
Bar
7.3
Amenities
7.2
Value
6.5
Pool
5.3
Location
9.3
Service
8.4
Breakfast
8.1
Room
8.1
Bar
7.5
Value
6.1
Pool
5.3
Location
9.5
Breakfast
8.3
Room
8.2
Service
7.8
Bar
7.2
Value
6.4
Pool
5.2
Location
9.1
Service
8.7
Room
8.2
Breakfast
7.4
Bar
7.3
Value
6.3
Pool
5.6
Location
9.7
Room
8.5
Breakfast
8.0
Service
7.7
Bar
7.0
Value
6.5
Pool
5.7
9.6 Excellent
Pros: Awesome view, super nice breakfast buffet, perfect Rooftopbar
Cons: Everything was perfect
10.0 Excellent
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Cons:
8.0 Excellent
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Cons:
8.0 Excellent
Pros: Just improve the food quality a ted bit for you to be elevated to a top level. Thanks.
Cons:
9.0 Excellent
Pros: I liked everything, except cold temperature. Especially I liked stuff , everybody is very friendly, polite and ready to help!
Cons: It was so much cold in my room even when aircon was off, also it was very cold in hall. It was uncomfortable because i am ill and I didn’t take warm clothes with me.
5.0 Okay
Pros: Location
Cons:
9.1 Excellent
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Cons: - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar
- The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view
10.0 Excellent
Pros: Old design
Cons: Everything
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
Overall 8.7 Excellent
Based on 6,584 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Price reasonable
Excellent
8.8
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Excellent
10.0
Pros: Comfortable bed. Big Room with bath. Great wifi. Close to shopping.
Good
6.3
Pros: Location
Good
6.7
Pros: Location, staff
Excellent
9.4
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Details
Reviews
Overall 8.7 Excellent
Based on 6,584 reviews
Location
9.6
WiFi
8.9
Service
8.3
Breakfast
8.2
Food
8.0
Room
6.9
Pool
5.4
Location
9.4
Breakfast
8.4
Service
7.9
Room
6.3
Pool
5.3
Vibe
4.7
Location
9.4
Breakfast
8.2
Food
8.1
Service
8.0
Value
7.3
Room
6.0
Pool
5.0
Vibe
4.3
Location
9.8
Service
8.3
Breakfast
8.2
Food
8.1
Value
7.7
Room
6.4
Vibe
4.5
Location
9.6
Service
8.2
Breakfast
7.8
Value
7.8
Room
6.7
Vibe
4.6
7.5 Good
Pros: Price reasonable
Cons: The Breakfast not expected as 5 Star rating
8.8 Excellent
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Cons: - The long wait times at the check-in counter in the SPG gold/platinum members section. There were only 2 staff dedicated to helping the SPG Gold Platinum members, which was a line of atleast 10 ppl on the day. I was obviously frustrated by this service and the frustration was evident on every customer's face.
- The A/C in the room was below par. Even after requesting the hotel to have it checked out, nothing changed in the cooling. In the blistering humidity of KL, a below par A/C is a sleeper's worst nightmare.
10.0 Excellent
Pros: Comfortable bed. Big Room with bath. Great wifi. Close to shopping.
Cons: Nothing to dislike.
6.3 Good
Pros: Location
Cons: Not very clean
6.7 Good
Pros: Location, staff
Cons: •The carpets and furniture were very dirty. •i found a cockroach at the minebar. •The bed was very bad.
9.4 Excellent
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Cons:
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
Mercure Kuala Lumpur Shaw Parade is a midscale hotel located at the fringe of Kuala Lumpur's Bukit Bintang shopping belt and connected to Shaw Parade retail mall. It is a short walk away from malls such as Berjaya Times Square, Lot 10, Pavilion, and Imbi Monorail station. Very close proximity to future commercial projects such as Tun Razak Exchange, BBCC and MRT station. The hotel is designed with today's business and leisure travelers in mind.
Overall 8.6 Excellent
Based on 6,328 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Excellent
9.6
Pros: Value, location and friendly and helpful staff
Excellent
9.6
Pros: Beds are comfy and the suite is clean. The staff are really friendly and helpful. Every time you come back to the hotel they are smiling and welcoming.
Excellent
9.6
Pros: Clearness, quiet and comfortable, staff are very friendly. Pool is small but fine. The Hotel is very central with access to most attractions within walking distance.
Excellent
10.0
Pros: the hotel is in a walkable distance to Petronas towers. A nice restaurant around the corner, small supermarket closeby and very friendly hotel staff.
Excellent
8.0
Pros: Clean and presentable room. Staff were very helpful.
Excellent
10.0
Pros: Location. Very comfortable pillows. Pool. Good breakfast. Nice staff.
Details
Reviews
Overall 8.6 Excellent
Based on 6,328 reviews
Vibe
9.0
Service
8.8
Room
8.6
Cleanliness
8.5
Location
8.5
Comfort
7.9
Amenities
7.4
WiFi
7.3
Breakfast
7.0
Beach
3.1
Service
9.0
Room
8.8
Vibe
8.8
Cleanliness
8.7
Comfort
8.5
Location
8.2
Breakfast
6.9
Amenities
6.8
WiFi
6.1
Service
8.9
Vibe
8.5
Location
8.5
Room
8.1
Cleanliness
8.0
Amenities
7.4
Comfort
7.3
Breakfast
6.0
WiFi
5.5
Vibe
8.9
Room
8.8
Service
8.8
Location
8.8
Cleanliness
8.5
Comfort
8.1
Amenities
7.7
Breakfast
7.4
WiFi
4.9
Service
8.7
Vibe
8.6
Room
8.4
Cleanliness
8.4
Location
8.3
Comfort
7.7
Amenities
6.9
Breakfast
6.8
WiFi
6.0
8.8 Excellent
Pros:
Cons: Clean and comfortable. Good location and good value
9.6 Excellent
Pros: Value, location and friendly and helpful staff
Cons: Some times the bed covers are not very clean as well as the towels
9.6 Excellent
Pros: Beds are comfy and the suite is clean. The staff are really friendly and helpful. Every time you come back to the hotel they are smiling and welcoming.
Cons:
9.6 Excellent
Pros: Clearness, quiet and comfortable, staff are very friendly. Pool is small but fine. The Hotel is very central with access to most attractions within walking distance.
Cons: Nothing.
10.0 Excellent
Pros: the hotel is in a walkable distance to Petronas towers. A nice restaurant around the corner, small supermarket closeby and very friendly hotel staff.
Cons:
8.0 Excellent
Pros: Clean and presentable room. Staff were very helpful.
Cons: Too noisy outside because of the construction work going on around the precinct
10.0 Excellent
Pros: Location. Very comfortable pillows. Pool. Good breakfast. Nice staff.
Cons:
Mercure Kuala Lumpur Shaw Parade is a midscale hotel located at the fringe of Kuala Lumpur's Bukit Bintang shopping belt and connected to Shaw Parade retail mall. It is a short walk away from malls such as Berjaya Times Square, Lot 10, Pavilion, and Imbi Monorail station. Very close proximity to future commercial projects such as Tun Razak Exchange, BBCC and MRT station. The hotel is designed with today's business and leisure travelers in mind.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8.5 Excellent
Based on 15,318 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
7.0
Pros: Location. Cleanliness. Shower.
Good
7.1
Pros: The environment and the location near to city center.
Okay
5.0
Pros: Location next to pavilion mall
Good
6.2
Pros: Overall nice clean hotel with big room and adequate facilities
Good
7.7
Pros: The lobby and rooms were lovely. The F&B was great also.
Good
7.1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Excellent
10.0
Pros: Nice room, clean, good location, very helpful staff, affordable for its location and price
Excellent
9.6
Pros: The room is very spacious. Kitchen was fully equipt. Great dining and living area.
Details
Reviews
Overall 8.5 Excellent
Based on 15,318 reviews
Location
9.6
Service
7.9
Room
7.3
Breakfast
7.1
WiFi
4.7
Location
9.6
Service
7.9
Room
7.1
Breakfast
6.5
WiFi
3.3
Location
9.4
Service
7.7
Room
7.3
Breakfast
7.1
Food
6.1
WiFi
3.5
Location
9.6
Bar
8.4
Service
8.2
Breakfast
7.5
Room
7.5
WiFi
2.6
Location
9.7
Service
8.5
Room
7.3
Breakfast
6.9
WiFi
2.6
7.0 Good
Pros: Location. Cleanliness. Shower.
Cons: Lack of Storage drawers. Lack of Suitcase rack (only By request). Business center not accessible to guests. (escort is required)
7.1 Good
Pros: The environment and the location near to city center.
Cons: The pillow is too soft to act as a base for people to sleep on.
5.0 Okay
Pros: Location next to pavilion mall
Cons: Old interiors. Mildew smell
6.2 Good
Pros: Overall nice clean hotel with big room and adequate facilities
Cons: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
7.7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
7.1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
10.0 Excellent
Pros: Nice room, clean, good location, very helpful staff, affordable for its location and price
Cons: Nil
9.6 Excellent
Pros: The room is very spacious. Kitchen was fully equipt. Great dining and living area.
Cons: The room next to the lift. Can hear the lift moving up and down when it is quiet at night. Abit difficult to sleep.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8.5 Excellent
Based on 10,648 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: the location
Good
7.1
Pros: s
Good
6.0
Pros: The place, quality of services
Good
6.8
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Good
7.4
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Good
7.1
Pros: Location
Excellent
8.0
Pros: Excellent location, very close to the Petronas Towers, shops and restaurants
Excellent
8.3
Pros: Lovely hotel, staff very pleasant. Excellent location.
Excellent
9.0
Pros: This was our 2nd stay at the Impiana and it was excellent. The staff are very helpful and courteous, the room was very spacious and clean. We were left bottled water daily and a bowl of fresh fruit on arrival. The breakfast was buffet, and there was a very varied choice. The Impiana is also very close to the shopping mall, underground station and Petronas Twin Towers, you can walk to them via a covered walkway without going outside.
Excellent
9.0
Pros: the room, internet service and personnel are accommodating
Details
Reviews
Overall 8.5 Excellent
Based on 10,648 reviews
Location
9.5
Beach
8.9
Service
8.1
Breakfast
7.8
Room
7.1
WiFi
6.8
Location
9.4
Breakfast
8.1
Service
7.4
Room
6.7
Cleanliness
4.4
Location
9.7
Breakfast
8.3
Food
8.3
Service
8.2
Comfort
7.7
Room
7.0
Location
9.6
Breakfast
7.9
Service
7.6
Value
7.4
Room
6.2
WiFi
5.3
Location
9.5
Service
9.0
Breakfast
7.5
Room
7.3
9.6 Excellent
Pros: the location
Cons:
7.1 Good
Pros: s
Cons: s
6.0 Good
Pros: The place, quality of services
Cons: I make a reservation for 4 rooms, 3 where with a good view and 1 not !!!
6.8 Good
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Cons: Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
7.4 Good
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Cons: The taxi from the hotel is a bit expensive. Also, the room is outdated and the shower head sucks for a 4 stars hotel.
7.1 Good
Pros: Location
Cons: Old room
8.0 Excellent
Pros: Excellent location, very close to the Petronas Towers, shops and restaurants
Cons: N/A
8.3 Excellent
Pros: Lovely hotel, staff very pleasant. Excellent location.
Cons: Bed was small and uncomfortable. The concierge service are approachable but do not offer to help you with luggage etc unless requested. Laundry costs were extortionate.
9.0 Excellent
Pros: This was our 2nd stay at the Impiana and it was excellent. The staff are very helpful and courteous, the room was very spacious and clean. We were left bottled water daily and a bowl of fresh fruit on arrival. The breakfast was buffet, and there was a very varied choice. The Impiana is also very close to the shopping mall, underground station and Petronas Twin Towers, you can walk to them via a covered walkway without going outside.
Cons: The service was a bit slow for dinner in the evening. But the staff were very friendly and courteous at all times. We would definitely stay there again.
9.0 Excellent
Pros: the room, internet service and personnel are accommodating
Cons: none
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
Overall 8.5 Excellent
Based on 9,174 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: The breakfast offered a wide range / variety of food for people from all different cultures. The staff who looked after us once we arrived were lovely and accommodating. Location of the hotel is in a fantastic spot, close to all of the sites that are of interest to tourists.
Excellent
10.0
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Excellent
8.0
Pros: The rooms and the swimming pool.
Good
7.9
Pros: Everything except room service and service in the restaurant downstairs
Excellent
10.0
Pros: The pillows, heaven. Your head will sink into the pillows
Excellent
10.0
Pros: Service was exceptional!
Good
6.0
Pros: The food was good, staff was very friendly.
Good
6.5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8.5 Excellent
Based on 9,174 reviews
Location
9.3
WiFi
9.3
Pool
9.3
Beach
8.6
Breakfast
8.0
Service
8.0
Wellness
7.9
Comfort
7.3
Room
6.9
Value
6.6
Pool
9.5
Location
9.1
Service
8.8
Bar
8.1
Breakfast
8.0
Wellness
7.8
Room
7.6
Pool
9.4
Location
9.4
Breakfast
8.1
Room
8.0
Service
7.7
Value
6.5
Food
5.6
Pool
9.3
Location
9.3
Breakfast
7.8
Service
7.7
Room
6.4
Amenities
6.0
Vibe
4.3
Pool
9.4
Location
9.3
Service
8.0
Breakfast
7.8
Wellness
7.2
Room
6.9
Value
6.8
Amenities
5.9
Vibe
4.5
6.0 Good
Pros: The breakfast offered a wide range / variety of food for people from all different cultures. The staff who looked after us once we arrived were lovely and accommodating. Location of the hotel is in a fantastic spot, close to all of the sites that are of interest to tourists.
Cons: There were issues with the plumbing in our room. I notified staff on the downstairs desk, giving them time to attend to the issue while we had breakfast. Upon coming back to our room, there was a cleaner just spraying the drains with what seemed to be air freshener. I told staff that the plumbing must be blocked, due to the shower flooding whilst in use. These problems were not fixed prior to our departure, and it is quite unfortunate given how much we spent on this accommodation. Staff are also more polite to those who are of wealth. We didn't really get the service that others received - highly due to our age.
10.0 Excellent
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Cons: The flush on our toilet could have been stronger.
8.0 Excellent
Pros: The rooms and the swimming pool.
Cons: The swimming pool didn't have warmer. So water was cold, especially for the children.
7.9 Good
Pros: Everything except room service and service in the restaurant downstairs
Cons: Service and n the restaurant was very poor and unacceptable as per 5 star standards , I have stayed in a 3 star hotels before and have received a better service . Room service - I actually had to argue to the waiters and the operators to advice they have given me single when they should have asked for the double . Later on , when I requested the second during , my hey advised the first one was single and they have charged me for a single .. why is it so hard to get what you want without the stress. Most stressful exception , will stay in holiday in express next time which offers impeccable service !!
10.0 Excellent
Pros: The pillows, heaven. Your head will sink into the pillows
Cons: The smell of the bedsheet is something off
10.0 Excellent
Pros: Service was exceptional!
Cons: No.
6.0 Good
Pros: The food was good, staff was very friendly.
Cons: The room was just not bright and fresh.
6.5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
A stay at Fraser Place Kuala Lumpur places you in the heart of Kuala Lumpur, within a 10-minute walk of Kuala Lumpur Convention Centre and Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuala Lumpur? This aparthotel has facilities measuring 280 square feet (26 square meters), including a meeting room. Limited parking is available onsite.
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Overall 8.5 Excellent
Based on 6,394 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Perfect apartment for longer stay, the location is very convenient for KLCC and Aquarium visit. “Hop-on” stop around the corner. I could recommend Malaysian restaurant on the Ground floor.
Okay
5.8
Pros: Nothing in particular
Excellent
9.2
Pros: The room was clean and complete
Excellent
8.0
Pros: Room view
Excellent
8.8
Pros: always a great place to stay
Mediocre
2.0
Details
Reviews
Overall 8.5 Excellent
Based on 6,394 reviews
Location
9.6
Comfort
8.3
Wellness
8.0
Room
8.0
Breakfast
7.9
Service
7.8
Cleanliness
7.1
WiFi
5.6
Location
9.7
Breakfast
7.7
Comfort
7.6
Room
7.2
Service
6.9
Location
9.7
Room
8.3
Service
8.2
Breakfast
8.1
Wellness
7.9
Pool
7.0
Cleanliness
6.9
Location
9.6
Comfort
8.4
Breakfast
7.7
Room
7.5
Service
7.5
Location
9.3
Comfort
8.4
Value
8.1
Room
7.6
Service
7.3
Breakfast
7.3
Amenities
5.1
8.0 Excellent
Pros: Location
Cons: Not really clean, blanket is dirty and breakfast plates have some spots on, sinks are stuck and water comes out slow.
10.0 Excellent
Pros: Perfect apartment for longer stay, the location is very convenient for KLCC and Aquarium visit. “Hop-on” stop around the corner. I could recommend Malaysian restaurant on the Ground floor.
Cons:
5.8 Okay
Pros: Nothing in particular
Cons: Car park ram B2a to b is too narrow to turn into. Have to reverse to get out
9.2 Excellent
Pros: The room was clean and complete
Cons: Not much choice for breakfast
8.0 Excellent
Pros: Room view
Cons: The down area is all the night club area so its better for couples only
8.8 Excellent
Pros: always a great place to stay
Cons: issues with wifi
2.0 Mediocre
Pros:
Cons: Poor service
A stay at Fraser Place Kuala Lumpur places you in the heart of Kuala Lumpur, within a 10-minute walk of Kuala Lumpur Convention Centre and Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuala Lumpur? This aparthotel has facilities measuring 280 square feet (26 square meters), including a meeting room. Limited parking is available onsite.
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.5 Excellent
Based on 4,443 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: The location and breakfast.
Good
7.1
Pros: Love the ambience and front staff service. Great breakfast however can improve for taste better.
Excellent
10.0
Pros: Superb! I rarely rate 5 stars but I was very happy with this hotel. The room had a great ambience as did the whole place. Furnishings and decor throughout are very well chosen. Bed and pillows were comfortable. Bathroom was very large and shower pressure great. Air con was not needed as the room had great air flow. Breakfast was great, it suited many tastes. Location was good too, very central. Staff were pleasant and accommodating. Both my fiancee and I rate this hotel highly. We booked an extra night.
Excellent
10.0
Pros: Fabulous.. Really great!
Excellent
8.0
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Good
6.0
Pros: nice lobby. Good staff
Excellent
10.0
Pros: Excellent by all means
Excellent
8.0
Pros: Original architecture, although interior dated
Excellent
9.0
Pros: Location is near the Pavilion Mall
Details
Reviews
Overall 8.5 Excellent
Based on 4,443 reviews
WiFi
9.3
Location
8.8
Breakfast
8.3
Service
8.1
Comfort
8.0
Room
7.5
Food
7.3
Amenities
7.1
Location
8.9
Breakfast
8.3
Service
8.3
Comfort
8.0
Room
7.0
Cleanliness
4.4
Location
8.5
Comfort
8.4
Breakfast
8.3
Service
7.7
Room
7.5
Location
8.8
Breakfast
8.4
Comfort
8.2
Service
7.9
Room
7.3
Food
7.3
Location
9.0
Comfort
8.0
Service
7.7
Breakfast
7.7
Food
7.3
Room
6.8
5.0 Okay
Pros: The location and breakfast.
Cons: Service was non-existant, everything you order from the reception or housekeeping take ages to deliver.
7.1 Good
Pros: Love the ambience and front staff service. Great breakfast however can improve for taste better.
Cons: Room cleanliness. U can found dirt in bath tub after make up room service. They also pee smell after they room service. The pool also dirty.
10.0 Excellent
Pros: Superb! I rarely rate 5 stars but I was very happy with this hotel. The room had a great ambience as did the whole place. Furnishings and decor throughout are very well chosen. Bed and pillows were comfortable. Bathroom was very large and shower pressure great. Air con was not needed as the room had great air flow. Breakfast was great, it suited many tastes. Location was good too, very central. Staff were pleasant and accommodating. Both my fiancee and I rate this hotel highly. We booked an extra night.
Cons: Everything was great. Read my other reviews you will see I will say if something is not quite right. But here I cannot fault this hotel. We'll done.
10.0 Excellent
Pros: Fabulous.. Really great!
Cons: Everything was great.
8.0 Excellent
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Cons: A lot of construction going around the hotel, the pavements are sometimes dangerous to walk around the hotel.
6.0 Good
Pros: nice lobby. Good staff
Cons: Dated room. Bad side walk road condition
10.0 Excellent
Pros: Excellent by all means
Cons: Every things in it
8.0 Excellent
Pros: Original architecture, although interior dated
Cons: Getting old.
9.0 Excellent
Pros: Location is near the Pavilion Mall
Cons: after you walk thru the lobby and into the collidor leading to the room the decoration is bland, uninteresting, or no decoration and just plain wall in hallway and in the room. Swimming pool design is uninteresting, lack of some character and nite lights
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.4 Excellent
Based on 15,188 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Excellent
9.7
Pros: I liked the cleanliness and the convenience and the breakfast
Excellent
10.0
Pros: Very good value
Excellent
10.0
Pros: Love the twin tower view from my room
Excellent
8.0
Pros: Room facilities lived up to expectations but the Melting Pot Cafe breakfast (included in our booking) and the evening buffet far surpassed all expectations. Just sublime except for one thing...read on
Excellent
10.0
Pros: Everything was perfect, great staff! Monorail station right in front of the hotel.
Excellent
9.6
Pros: Nice swimming pool
Details
Reviews
Overall 8.4 Excellent
Based on 15,188 reviews
Location
9.2
Breakfast
8.3
Service
8.1
Room
6.8
WiFi
3.0
Location
9.5
Service
8.8
Breakfast
8.2
Food
8.0
Room
6.6
Comfort
5.6
Vibe
4.4
WiFi
2.1
Location
9.1
Breakfast
8.4
Service
8.3
Cleanliness
7.6
Room
6.5
Vibe
4.3
WiFi
2.3
Location
8.9
Breakfast
8.1
Value
8.0
Service
7.6
Room
6.2
WiFi
2.0
Location
9.4
Breakfast
8.6
Service
8.4
Wellness
8.3
Room
7.1
Vibe
4.0
WiFi
1.7
9.7 Excellent
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Cons:
9.7 Excellent
Pros: I liked the cleanliness and the convenience and the breakfast
Cons: not much
10.0 Excellent
Pros: Very good value
Cons:
10.0 Excellent
Pros: Love the twin tower view from my room
Cons: Nothing
8.0 Excellent
Pros: Room facilities lived up to expectations but the Melting Pot Cafe breakfast (included in our booking) and the evening buffet far surpassed all expectations. Just sublime except for one thing...read on
Cons: In the Melting Pot Cafe, the superb dining was spoilt by piped western music in the morning and some caterwauling band each evening. We smelt smoke once or twice in our room despite ordering a non-smoking room; maybe there was a smoking room nearby. Perhaps there should be a separate building for smokers, maybe on Mars, to keep them away from us non-smokers!
10.0 Excellent
Pros: Everything was perfect, great staff! Monorail station right in front of the hotel.
Cons: That we couldn't stay longer ;-)
9.6 Excellent
Pros: Nice swimming pool
Cons: Check in time , take time a bit , coz miscommunication between housekeeping and reception , guest not check put yet, the in the system the room is clear n release
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8.4 Excellent
Based on 7,577 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Staff and location
Excellent
9.2
Pros: Got upgraded to the Club Suite so made the stay even more pleasant !
Excellent
10.0
Pros: The hotel is walking distance to anything. What I like the most is that it is affordable and clean facility.
Excellent
8.0
Pros: location
Good
7.1
Pros: Mostly good staff, magnificent lobby lounge and public areas
Good
6.0
Pros: Location
Good
7.9
Pros: Excellent location, superb breakfast, very friendly staff. Francis at the poolbar is a star!
Excellent
9.2
Pros: Good staff
Excellent
9.0
Pros: Breakfast was superb, especially the indian corner. The Club floor with all the nice ladies Irma, Irene, Azwa, Ms. connie and irfan made our stay perfect.
Okay
5.0
Pros: Could spend a bit more time in cleaning the bathroom
Excellent
10.0
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Mediocre
3.8
Pros: Only the location.
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Details
Reviews
Overall 8.4 Excellent
Based on 7,577 reviews
Beach
10.0
Location
9.6
Breakfast
9.2
Service
8.6
Bar
8.4
Food
8.3
Value
8.0
WiFi
7.9
Room
6.0
Vibe
5.0
Cleanliness
4.4
Location
9.9
Breakfast
9.3
Service
9.2
Food
8.5
Room
5.9
Vibe
4.9
Cleanliness
4.6
Location
9.5
Breakfast
8.9
Service
8.5
Food
8.2
Room
5.4
Vibe
4.3
Cleanliness
4.2
Location
9.6
Breakfast
9.3
Service
9.1
Food
8.2
Room
5.4
Cleanliness
4.4
Vibe
4.0
Location
9.5
Breakfast
9.2
Service
8.2
Room
5.1
Vibe
4.1
Cleanliness
3.7
10.0 Excellent
Pros: Staff and location
Cons: Nothig
9.2 Excellent
Pros: Got upgraded to the Club Suite so made the stay even more pleasant !
Cons:
10.0 Excellent
Pros: The hotel is walking distance to anything. What I like the most is that it is affordable and clean facility.
Cons:
8.0 Excellent
Pros: location
Cons: While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive
7.1 Good
Pros: Mostly good staff, magnificent lobby lounge and public areas
Cons: The rooms are showing their age, likewise the corridors. I know it's nearing the end of it's life so make allowances for that. We got a good rate which compensated.
6.0 Good
Pros: Location
Cons: The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.
7.9 Good
Pros: Excellent location, superb breakfast, very friendly staff. Francis at the poolbar is a star!
Cons: Actually everything good. its getting a bit outdated, hotel needs a uplift.
9.2 Excellent
Pros: Good staff
Cons:
9.0 Excellent
Pros: Breakfast was superb, especially the indian corner. The Club floor with all the nice ladies Irma, Irene, Azwa, Ms. connie and irfan made our stay perfect.
Cons: On weekends there could be some more sunbeds at the pool.
5.0 Okay
Pros: Could spend a bit more time in cleaning the bathroom
Cons:
10.0 Excellent
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Cons: no
3.8 Mediocre
Pros: Only the location.
Cons: The air inside the room is not fresh,rooms are not clean enough,some of the staff are liars. I dont recommend this property to anyone as a five star hotel.
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Set in the city’s prime location, amongst all the prestigious business addresses, stands the Meliá Kuala Lumpur. Right at the heart of the city's ‘Golden Triangle’ and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. A gym, outdoor swimming pool and kid’s pool are available for leisure, while a business centre and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight and a dedication to sustainability, Meliá Kuala Lumpur is perfect for any traveller looking to be at the heart of all the action. Feel like in an American film movie in Kuala Lumpur and see its skyscrapers and skyline without forgetting its many cultural and leisure proposals.
Overall 8.4 Excellent
Based on 4,379 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: As i made the booking for my parents. They said the breakfast spread was good. Walking distance to KL main attractions.
Excellent
10.0
Pros: The hotel stay was very pleasant and comfortable. The front desk staff and bellhop was very polite, professional, pleased, helpful and very kind and also the location was very convenient for getting around and there are a few mall nearest to the hotel which is Sungei Wang, Low Yat Plaza, Pavilion and Etc. And can see the view of the KLCC and my room can see Berjaya Time Square Shopping Mall. The nearest lrt are Bukit Bintang and Imbi. Is so convenient. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to Kuala Lumpur. If we were to travel to KL again, we would definitely stay there again!
Excellent
9.6
Pros: Generally everything is pretty good. Thumb up.
Excellent
8.0
Pros: Food
Details
Reviews
Overall 8.4 Excellent
Based on 4,379 reviews
Location
9.4
Breakfast
8.0
Room
7.8
WiFi
7.7
Service
7.6
Pool
4.3
Beach
0.0
Location
9.6
Service
7.8
Breakfast
7.6
Room
7.2
Comfort
6.1
Location
9.4
Breakfast
7.9
Room
7.9
Service
7.0
WiFi
6.3
Comfort
5.9
Location
9.3
Breakfast
7.9
Value
7.2
Room
6.8
Service
6.6
Comfort
5.5
Location
9.4
Breakfast
7.8
Cleanliness
7.7
Value
7.6
Room
7.5
Service
7.4
5.0 Okay
Pros: As i made the booking for my parents. They said the breakfast spread was good. Walking distance to KL main attractions.
Cons: The check in process. As i made the booking on behalf of my parents (gift for their anniversary). During booking, payment was made thru my credit card. However when my parents went for check in they insisted that the credit card must be the same as booking. Which i find it ridiculous. The hotel can take their card to hold the deposit without making a fuss (cancel my payment and used their credit card instead? Its a gift for god sake) Poor action as the payment was already MADE! Should improve on your regulations!
10.0 Excellent
Pros: The hotel stay was very pleasant and comfortable. The front desk staff and bellhop was very polite, professional, pleased, helpful and very kind and also the location was very convenient for getting around and there are a few mall nearest to the hotel which is Sungei Wang, Low Yat Plaza, Pavilion and Etc. And can see the view of the KLCC and my room can see Berjaya Time Square Shopping Mall. The nearest lrt are Bukit Bintang and Imbi. Is so convenient. The room we had was very spacious and well equipped with all essentials. I have no hesitation in recommending this hotel to visitors to Kuala Lumpur. If we were to travel to KL again, we would definitely stay there again!
Cons:
9.6 Excellent
Pros: Generally everything is pretty good. Thumb up.
Cons: The hot water in the bathroom is not hot enough yet in the morning... So might be a bit cold when having shower.
8.0 Excellent
Pros: Food
Cons: Parking space
Set in the city’s prime location, amongst all the prestigious business addresses, stands the Meliá Kuala Lumpur. Right at the heart of the city's ‘Golden Triangle’ and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. A gym, outdoor swimming pool and kid’s pool are available for leisure, while a business centre and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight and a dedication to sustainability, Meliá Kuala Lumpur is perfect for any traveller looking to be at the heart of all the action. Feel like in an American film movie in Kuala Lumpur and see its skyscrapers and skyline without forgetting its many cultural and leisure proposals.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 13,015 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: The room size was good. The location was great.
Excellent
8.0
Pros: i like the location of this property.
Excellent
9.6
Pros: Awesome, very clean, great location, amazing breakfast with plenty of variety.
Good
7.9
Pros: The view from the room was nice, delicious breakfast.
Excellent
8.0
Good
6.8
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Excellent
9.6
Pros: Excellent location for that price.
Details
Reviews
Overall 8.3 Excellent
Based on 13,015 reviews
Wellness
9.6
Location
9.3
Beach
9.2
Service
8.7
Bar
8.5
Breakfast
8.4
Food
8.2
WiFi
7.3
Room
6.5
Comfort
5.8
Wellness
9.5
Service
9.1
Location
9.1
Bar
8.9
Breakfast
8.8
Food
8.6
Room
6.3
WiFi
6.0
Comfort
5.5
Vibe
4.6
Wellness
9.7
Location
9.2
Service
8.5
Breakfast
7.5
Room
6.2
Wellness
9.5
Location
9.0
Service
8.6
Breakfast
8.3
Food
8.0
Room
5.5
WiFi
5.2
Comfort
4.2
Wellness
9.7
Location
9.3
Breakfast
8.6
Service
8.5
Room
7.1
Comfort
6.0
WiFi
5.5
Vibe
4.6
8.3 Excellent
Pros: The room size was good. The location was great.
Cons:
8.0 Excellent
Pros: i like the location of this property.
Cons:
9.6 Excellent
Pros: Awesome, very clean, great location, amazing breakfast with plenty of variety.
Cons: No baby change facilities in lobby area, which makes it difficult when checked out and you need to change a baby
7.9 Good
Pros: The view from the room was nice, delicious breakfast.
Cons: The swimming poll was under maintenance. I booked my room from booking.com website, it showed me aud$109.00 but actually they charged me aud$ 129.00 ( 10%+6%) tax surcharge
8.0 Excellent
Pros:
Cons: Our first morning's breakfast was met with a manager with a slight attitude problem but otherwise the stay was ok.
6.8 Good
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Cons: The rooms are small compared to other 5 star hotels in the city. They really feel like 3 or 4 star hotel rooms
9.6 Excellent
Pros: Excellent location for that price.
Cons: AC control, ac, electricals were outdated. No charging points near the bed or adequate in the room.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8.3 Excellent
Based on 7,412 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Very good and alot of choice
Excellent
9.2
Pros: The staffs! A hotel is just any hotels but its their staffs and their hospitalblity that makes a wonderfull hotel. And The Grand Millenium certainly delivers that!
Excellent
10.0
Pros: all is comfy..near shopping mall..good room
Excellent
9.6
Pros: Location was amazing and the staff was very professional and courteous
Excellent
9.0
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
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Details
Reviews
Overall 8.3 Excellent
Based on 7,412 reviews
Location
9.8
WiFi
7.1
Service
7.0
Value
6.7
Breakfast
6.3
Room
6.0
Wellness
5.2
Location
9.5
Value
6.5
Service
6.4
Room
6.0
Breakfast
5.8
Vibe
3.6
Location
9.7
Bar
8.1
Service
7.1
Breakfast
6.1
Room
4.8
Amenities
4.7
Cleanliness
4.4
Vibe
4.1
Location
9.8
Value
6.7
Service
6.6
Breakfast
5.8
Comfort
5.7
Room
4.7
Vibe
4.3
Location
9.8
Service
7.4
Breakfast
6.4
Room
5.3
Amenities
4.7
Vibe
4.0
9.0 Excellent
Pros: Very good and alot of choice
Cons:
9.2 Excellent
Pros: The staffs! A hotel is just any hotels but its their staffs and their hospitalblity that makes a wonderfull hotel. And The Grand Millenium certainly delivers that!
Cons: None!
10.0 Excellent
Pros: all is comfy..near shopping mall..good room
Cons:
9.6 Excellent
Pros: Location was amazing and the staff was very professional and courteous
Cons: Nil
9.0 Excellent
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Cons: The internet access in the rooms can be faster and easier to log on. Internet access is increasingly becoming a key consideration by visitors when deciding which hotel to choose.
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8.2 Excellent
Based on 15,421 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Love the staffs there especially Ms Sharmila. We are pretty regular guests there as we visited every 2 weeks and she always checked her upcoming guest’s list and make sure that she is there to welcome us. She very helpful, friendly and always accommodated to our requests if we have any.
Excellent
9.6
Pros: The in room fruits, sweets. Great outside view, friendly and helpful staff. Very near to public transport services and shop.
Excellent
8.2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Okay
4.6
Good
7.1
Pros: Service provided by receptionist staff is good. Gave us a cake for our wedding anniversary Worth the amt spend Good view
Good
7.9
Pros: Great location, clean room and close to mall. Variety of shops and eateries nearby to choose from.
Good
6.7
Pros: The location and the view from the top floor
Excellent
10.0
Pros: Big bathroom, excellent swimming pool, very good breakfast.
Details
Reviews
Overall 8.2 Excellent
Based on 15,421 reviews
Location
9.4
Pool
9.4
Bar
9.0
Breakfast
7.5
Service
7.4
WiFi
6.6
Comfort
5.9
Room
5.1
Vibe
4.1
Cleanliness
2.9
Pool
9.5
Location
9.5
Bar
8.9
Breakfast
7.3
Service
6.2
WiFi
4.5
Room
4.3
Vibe
3.4
Cleanliness
2.2
Location
9.5
Breakfast
7.9
Service
7.3
Value
7.2
Comfort
5.3
Room
4.4
Vibe
3.3
Cleanliness
2.9
Location
9.4
Service
7.4
Breakfast
7.2
Comfort
5.8
Room
3.7
Vibe
3.3
Cleanliness
2.6
Location
9.4
Value
7.2
Service
6.8
Room
4.5
Cleanliness
3.1
Vibe
3.1
8.0 Excellent
Pros: Love the staffs there especially Ms Sharmila. We are pretty regular guests there as we visited every 2 weeks and she always checked her upcoming guest’s list and make sure that she is there to welcome us. She very helpful, friendly and always accommodated to our requests if we have any.
Cons: I’m a fan on drinking cold drinks.. a few times we were there, we requested for a bucket of ice ... they delivered to us as we expected. The last 2 experiences we had there were when we requested for a bucket of ice... the room service sent us a bowl of ice instead.
9.6 Excellent
Pros: The in room fruits, sweets. Great outside view, friendly and helpful staff. Very near to public transport services and shop.
Cons: 1. I can't find my room kiblat arrow. 2. It would be great if water tap and hose were provided near the toilet rather than only a bidet.
8.2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
4.6 Okay
Pros:
Cons: We've a long drive from Terengganu in the morning and reach the hotel in the evening. Imaging after checking in the room, you'll wanted to wash and refresh up but aircon not working. We have to wait for technician to check. Found problems can't be fixed immediately and were change to another room. The aircon. Check into RM 2215 - Rm 1 aircon not working Change to RM 2518 x 2 bedroom unit. Both room aircon not cold. Technicians came and fixed. Room cold for 1st night. 2nd night Room no. 2 air on breakdown again - aircon not working again. Children couldn't sleep for the night but to bunk in 1 room. Very disappointed.
7.1 Good
Pros: Service provided by receptionist staff is good. Gave us a cake for our wedding anniversary Worth the amt spend Good view
Cons: Room smells old. Cleanliness need to work on it. Aircon in bedroom did not work for 3 nights out of 4 nights. Need to get the help thrice to rectify the problem. Make up the room service was bad- they forget to empty the dustbin, change the toilet floor mat. Toilet always smell of urine despite flushing so many times.
7.9 Good
Pros: Great location, clean room and close to mall. Variety of shops and eateries nearby to choose from.
Cons: Room was not ready by 3pm. Was made to wait 45 minutes more for it.
6.7 Good
Pros: The location and the view from the top floor
Cons: The aircon was not working properly. The arrangement of the double bed (king size) was not good, as it was blocking the almirah and I got hurt because of that on my leg.
10.0 Excellent
Pros: Big bathroom, excellent swimming pool, very good breakfast.
Cons: Not applicable
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 6,861 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Good
7.1
Pros: The bed
Excellent
9.4
Pros: Friendly staff. Great location. Reasonable price.
Good
7.1
Pros: Close to pudu area. Lots of good food around. Near to Times Square
Excellent
10.0
Pros: Its value for money. The rooms were clean with a good size and bed was comfortable. Excellent service and all request were met promptly.Well done!
Excellent
10.0
Pros: The room is so luxury
Excellent
10.0
Pros: Exceptional service provided by the team of staffs stationed at the Executive Lounge. 4N5D of satisfaction! Even the gentleman who does our housekeeping provided an excellent service! The executive suite with the city view was worth every penny of ours! Can’t wait to come back again in a few months. Doubt I’ll ever stay in any other hotels when we are in KL. Truly happy with the services rendered! Keep up the amazing work guys!
Good
7.5
Pros: Lobby staff was polite, room was clean. Excellent job for front desk
Excellent
8.0
Pros: I like the rooom ..very huge and the toilet is clean.
Good
7.5
Details
Reviews
Overall 8.0 Excellent
Based on 6,861 reviews
Location
8.2
Service
7.5
Room
7.4
Breakfast
6.4
WiFi
6.3
Amenities
5.7
Vibe
4.6
Location
8.0
Value
7.8
Service
7.6
Comfort
7.4
Room
7.0
Breakfast
6.4
Cleanliness
6.1
Vibe
3.8
Service
8.1
Location
7.7
Comfort
6.9
Breakfast
6.4
Room
6.4
Amenities
5.2
Vibe
4.1
Wellness
8.8
Location
8.5
Value
7.8
Service
7.4
Room
6.5
Breakfast
6.1
Vibe
4.0
Location
8.1
Service
7.5
Room
7.2
Comfort
7.0
Vibe
4.0
10.0 Excellent
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Cons: No complaints here.
7.1 Good
Pros: The bed
Cons: I don't like the room light. No hair dryer
9.4 Excellent
Pros: Friendly staff. Great location. Reasonable price.
Cons: Bathroom could of been a little cleaner.
7.1 Good
Pros: Close to pudu area. Lots of good food around. Near to Times Square
Cons: Construction nearby. Traffic is a mess. Neares Pudu LRT is quite a walk and it’s very dark at night. Monorail Hang Tueh have to traverse the construction area. Not very convenient. Lucky grab is available readily. Room service is horrible. Asked for a bottle of 1.5l water which I am willing to pay. Called 3 times but never arrives. Gave up after waiting for 2 hrs.
10.0 Excellent
Pros: Its value for money. The rooms were clean with a good size and bed was comfortable. Excellent service and all request were met promptly.Well done!
Cons: Absolutely nothing.
10.0 Excellent
Pros: The room is so luxury
Cons: Nothing
10.0 Excellent
Pros: Exceptional service provided by the team of staffs stationed at the Executive Lounge. 4N5D of satisfaction! Even the gentleman who does our housekeeping provided an excellent service! The executive suite with the city view was worth every penny of ours! Can’t wait to come back again in a few months. Doubt I’ll ever stay in any other hotels when we are in KL. Truly happy with the services rendered! Keep up the amazing work guys!
Cons: The construction outside made travelling a little harder. But hey, that’s nothing to do with the property.
7.5 Good
Pros: Lobby staff was polite, room was clean. Excellent job for front desk
Cons: The seafood buffet dinner. Horrible. Supposed to be seafood buffet dinner but it turn out to be horrible staff from hell. Chef didn't topped up even food was running low. I gently walk over to the chef by asking him to prepare more food as the food wasn't enough yet he ignore and turn away from me. Most pathetic thing was each time the chef only prepare apox. 10 prawns and a few pieces of meat to cater 30 pax in the restaurant and all of us has to be like a hungry ghost aiming on the chef for food. Honestly I don't think buffet works that way. Was told that there was crab to be serve as well but chef said crab has already out of stock though it's only 7pm and the buffet starts at 6.30pm. I humble advise if FURAMA cannot cater to diners needs as a buffet restaurant then might as well change to ala carte concept then to waste diners time and spoil diners mood eating in the restaurant. Terrible dining experience!
8.0 Excellent
Pros: I like the rooom ..very huge and the toilet is clean.
Cons: there are smell of paints.
7.5 Good
Pros:
Cons: The breakfast upset me and my family...food is not hot...tasteless not much vareity...
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 5,069 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.5
Pros: Nothing, definitely not worth the money. Rather a bunch of crooks and thieves, be aware. Friendly words from the staff, but without a meaning or follow up... just words to keep the customers happy
Excellent
8.3
Pros: The room was very large and comfortable.
Excellent
8.6
Pros: All good
Excellent
9.6
Pros: Everything
Okay
5.4
Pros: I always like the new setting in the king room and the room so spacios.
Okay
4.8
Pros: The room size was the only positive thing.
Good
6.3
Pros: The view beside of KL Tower .
Good
7.7
Pros: Big rooms, comfy, great location. and clean.
Excellent
10.0
Pros: Room size big.
Good
6.2
Pros: Rooms were nice
Mediocre
2.0
Details
Reviews
Overall 7.6 Good
Based on 5,069 reviews
Location
8.8
Comfort
7.7
Value
6.7
Room
6.5
Service
5.5
WiFi
5.3
Amenities
4.3
Food
4.3
Breakfast
4.1
Vibe
3.9
Cleanliness
3.1
Pool
3.0
Location
9.0
Comfort
7.9
Value
7.4
Room
7.0
Service
5.1
Breakfast
4.7
Amenities
4.0
Food
3.9
Cleanliness
3.8
Vibe
3.0
Pool
2.7
Location
8.8
Comfort
7.8
Room
7.0
Service
5.7
Breakfast
4.1
Amenities
4.0
Vibe
3.8
Cleanliness
3.4
Pool
2.7
Location
8.4
Value
6.4
Room
5.4
Service
5.3
Amenities
4.7
Vibe
3.2
Cleanliness
3.1
Location
8.2
Comfort
7.8
Room
6.4
Value
5.7
Service
5.2
Food
5.0
Amenities
4.9
Cleanliness
3.1
Vibe
3.0
2.5 Mediocre
Pros: Nothing, definitely not worth the money. Rather a bunch of crooks and thieves, be aware. Friendly words from the staff, but without a meaning or follow up... just words to keep the customers happy
Cons: Upon our arrival, we asked to cancel the last two days for one room ( day 4 and 5). They agreed and we booked in. Upon checking out the charged all 5 days, refusing their first promise. More-over cold or at best lukewarm water, no cleaning at all. Once, I requested some roomservice, the food was clearly a mix of different leftovers, even from dishes I did not requested. I would strongly recommend to check this out, and if you find more proof, possible to remove them from your list. I always use booking.com, but one more like this, and I will feel obliged to go to the competition, together with the people from my company. You can always contact me for further information; johan.rhino@gmail.com
8.3 Excellent
Pros: The room was very large and comfortable.
Cons: Check in takes too much time. They tried to verify my Credit Card during chek-in, through they had already collected the full payment. For this purpose, first they debited 0.10 $ and later credited it? The procedure seems very bureaucratic to me.
8.6 Excellent
Pros: All good
Cons: Very noisey Chinese in next room moved in last two nights
Screaming and shouting all night ... No sleep ... Thin walls!!
9.6 Excellent
Pros: Everything
Cons: Nothing
5.4 Okay
Pros: I always like the new setting in the king room and the room so spacios.
Cons: My third time here. But sadly i got smelly pillow.. And got yellowish stain on the bedsheet which i feel uncomfortable. Will not come again as the smell of the pillow is too bad. Sorry i have to give this comment because this is worst experience in 5star hotel.
4.8 Okay
Pros: The room size was the only positive thing.
Cons: Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
6.3 Good
Pros: The view beside of KL Tower .
Cons: Plug is old and some of it cant use . Please repair and make it new one . Parking not free!! And staff not inform when check in room. Not recomend if property not provide parking.
7.7 Good
Pros: Big rooms, comfy, great location. and clean.
Cons: Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
10.0 Excellent
Pros: Room size big.
Cons:
6.2 Good
Pros: Rooms were nice
Cons: Full kitchen but no pots and pans....
Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying.
Drinks at the bar were terrible
2.0 Mediocre
Pros:
Cons: they did not have our rooms available and tried to avoid giving us the reservation we booked
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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