9.6
Pros:Pick up was agent was very nice, and drop off was the easiest!Cons:The car could have been cleaned better, inside there were certainly some areas that were missed.Reviewed 30 Jun. 2020
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10.0
Pros:Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.Reviewed 26 Jun. 2019
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7.2
4wd unavailablePros:Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.Cons:My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.Reviewed 8 Jan. 2019
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7.6
Pros:Quality of the carCons:Cost of LWD, the final price was not listed during online booking but late at the deskReviewed 3 Nov. 2018
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2.0
Charged TwicePros:Great CarCons:I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.Reviewed 23 Jul. 2018
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2.0
Cons:The person who I dropped off the truck with said my problem was with idaho falls and blew me off.Reviewed 12 May 2018
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