Book National car rentals in Salt Lake City

Reviews for National in Salt Lake City

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4

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car was greatpick up the car

10.0

NothingReviewed 9 Mar. 2023

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10.0

My return experience was VERY POSITIVE and REFRESHING...totally UNEXPECTED because of LARRY. It was 4:45 a.m. and 9 degrees...Larry carefully guided me to the return spot. He was very pleasant, smiling, and GENUINELY CONCERNED about how our rental experience + the vehicle was. He then showed me the billing data and carefully verified my email address for the receipt. He was UNHURRIED and LOOKED ME IN THE EYE + LISTENED very carefully...this is not normal, but very UNIQUE in the customer care and service arena. Please RECOGNIZE HIM well...he's a true ambassador for National.Reviewed 13 Feb. 2023

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10.0

Great and quick service. Car was bery comfortable and as expected. Wold use again in the future.Reviewed 16 Jan. 2023

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9.6

Pros:Pick up was agent was very nice, and drop off was the easiest!Cons:The car could have been cleaned better, inside there were certainly some areas that were missed.Reviewed 30 Jun. 2020

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10.0

Pros:Helpful staff as always with National. Very quick, easy and efficient pickup and drop off. Clean vehicle as described in great condition. I never worry when I rent from national.Reviewed 26 Jun. 2019

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7.2

4wd unavailablePros:Everything was quick and nice customer service but unhelpful that they only had 4vehicles to choose from.Cons:My husband called an hour before pickup to make sure they had 4wd or allwheel. Instead of just checking to verify, they said oh there is a 95% Chance there will be a one. Well I arrived with 4 vehicles to choose from. None 4wd or awd. Very frustrating since I had to drive to Denver in a snow storm. would have went with another company had i known. It’s Utah, please have 4wd vehicles.Reviewed 8 Jan. 2019

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7.6

Pros:Quality of the carCons:Cost of LWD, the final price was not listed during online booking but late at the deskReviewed 3 Nov. 2018

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2.0

Charged TwicePros:Great CarCons:I was charged twice for my rental car and was not offered any help. I showed the woman helping me when i was picking up the car that I had been charged twice, yet she assured me that one of the charges would disappear. The charge never dropped and it took away all of the money I had for my weekend. I called back the next day to ask if they can help, and they said it was up to me to fix it and I had to call my bank to figure it out.Reviewed 23 Jul. 2018

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2.0

Cons:The person who I dropped off the truck with said my problem was with idaho falls and blew me off.Reviewed 12 May 2018

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• Has the National rental car policy in Salt Lake City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• What is the most popular rental car from National in Salt Lake City?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from National in Salt Lake City.

• How many car rental locations does National have in Salt Lake City?

  National has 1 rental location in Salt Lake City. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does National offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes