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2.0
One hour wait in line to get the carReviewed 14 Nov. 2022
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2.0
thrifty didn’t even have a vehicle for me.Reviewed 7 Nov. 2022
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10.0
Great rental experience !Reviewed 7 Nov. 2022
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10.0
We had a Hyundai Ionic. A hybrid. The range was 600 miles per tank! With gas prices high, it was a great car to have. Pickup in Salt Lake was easy. Drop off in Vegas was easy. Comfortable, and handled the mountains just fine.Reviewed 10 Jul. 2022
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2.0
If you do not have a credit card , you cannot rent a car from a place to another. You have to bring back the car at the same place where you did take the car. And that despite kayak approved the trip. So i could not have a car arrived at the airport as expected and planed for my trip to another airport. I had to find a solution by myself with a competitor and it was for sure more expensive. If you do have to rent a car from a place to another and if you do not have a credit card but only a debit card as me do not use kayak as they will put you in a delicate situation.Reviewed 11 Jun. 2022
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10.0
Buick enclave was superb. Check in at SLC was stress free. Returning the car was quick and easyReviewed 6 Jun. 2022
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8.0
The price to rent a car has gone up dramatically since before covid.Reviewed 29 May 2022
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6.0
The line at the pick up counter was long since there was only one (1) counter rep working. After about 10 min another counter rep returned and it helped to shorten the wait time, but it still took 25 min to get to the counter and begin the rental process.Reviewed 23 May 2022
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10.0
Thrifty was very efficient with drop off. Unfortunately, if they would let us review insurance options prior to pickup or with online reservation, the process would be faster. And really...$50-60 a day for insurance?? Insurance would have been more than the entire rental. I would have liked to verify with my own car insurance, prior to or at online reservation, since each state is different for coverage. Otherwise, the experience was easy and efficient.Reviewed 13 May 2022
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2.0
Did not have a great experience via Priceline. Stood in line for over an a hour for a car for them to tell me my reservation wasn’t complete even though I prepaid for the car. Thrifty said I needed a voucher with an it number as well as another number. Had a Priceline travel specialist on the phone for 40 mins and they had no clue what thrifty was talking about. I had to rent a car via thrifty directly and pay them to get a car and request a refund through Priceline since at this point I have paid for 2 cars. No idea if I will actually receive the refund.Reviewed 10 May 2022
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2.0
Car was not ready when I arrived, even though I was an hour and a half later than I said I would be because of flight delay. They said it would take at least a half an hour to get my car ready, said there would be no USB port in the car or any ability to charge a cell phone in it, and they would not upgrade me to another car at the same price. When I canceled my reservation, they refused to refund my money, because I had made the reservation through an online service - even though it was Thrifty that had charged me. A bad experience overall.Reviewed 2 Apr. 2022
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2.0
The car was fine but I had to wait 2 hours in line to get my car even with a reservation.Reviewed 24 Mar. 2022
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