Reviews for Alamo in Salt Lake City
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23 Jul 2017
Easy drop off
Pros: Friendly staff, easy drop off.
19 Jul 2017
Stranded in Salt Lake City
Cons: CarRentals.com via Kayak.com for Alamo allowed me to reserve a rental car with a debit card without CLEAR warning that a credit card is required for a point-to-point rental. The company accepts debit cards for round trip rentals, but not for point-to-point. This is not made clear in the terms and conditions. Once I arrived in SLC, Alamo wouldn't rent to me. They also wouldn't accept my boyfriend's credit card as collateral. The woman at the Alamo desk had zero empathy about the situation. She was also the only person working, and since I had to wait in line multiple times because of the situation, this was extremely tiring. Clearly, the desk did not have enough staff working. Because of this lack of clear policy, I was stranded in SLC. I will never rent from Alamo again.
16 Jul 2017
Cons: Im from Czech Rep. They dont accept my card and canceled my car. So I get no car. Paid insurance for nothing. I must rent car from AVIS.
7 Jun 2017
Pros: able to shorten my reservation line due my flights change.