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10.0
Easy to find counter and vehicle. Easy return processReviewed 23 Apr. 2023
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2.0
- Spent 2h waiting in line after arrival at night, when ~8 people were in front of us. - Then they refused to take our cards so we had to switch multiple times between the drivers and the process took FOREVER all the time. - The car had something with brakes, the car was shaking like hell when braking. - Price was higher as well. + We managed to get the car in the end and use it for what we needed.Reviewed 17 Apr. 2023
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10.0
Easy drop offReviewed 24 Mar. 2023
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8.0
A long time waiting for an agent, but otherwise, it was a good experience .Reviewed 19 Mar. 2023
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2.0
Not enough agents at rental place. Long waits.Reviewed 11 Mar. 2023
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10.0
The agent at checkout was able to monitor cars being returned to track down an AWD vehicle during a snow storm, which allowed us to reach our destination.Reviewed 2 Mar. 2023
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2.0
Why do they not send me a receipt afterwards and instead just charge me for it? How do I know what the charges were?Reviewed 15 Feb. 2023
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10.0
Was thrilled with my vehicle and the ease of rental and return.Reviewed 12 Feb. 2023
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2.0
Avis was overloaded at 12am. Stood in line behind 20-40 other customers while j Lu one attendant helped check people in. Then a second one came and the first one lest. Then 90 minutes later, 2 more attendants came who had never worked the computers upstairs. Reserved cars were gone but got satisfactory replacement. Workers did their best, but Avis/Kayak never should have accepted that many customers while all of the 4 other rental agencies had empty lanes and 2-3 reps ready to help.Reviewed 27 Jan. 2023
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4.0
It took around an hour to wait in line to get the rental, the cars engine light was on the entire trip, one person came to the front to help but only took one customer and then left when trying to get my rental. The rest of the trip was fine. Avis needs a much better stream lined approach to getting the rental.Reviewed 18 Dec. 2022
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10.0
Excellent counter agent.Reviewed 3 Oct. 2022
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10.0
Ramona in the preferred station in the garage area was EXCEPTIONAL!!!!!!! As well as the lady that helped us with our bill when we returned! Very happy with the overall experience and would rent with AVIS again.Reviewed 26 Sep. 2022
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